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The Diamond A-Z

A

Acorn Dollars: An alternative to cash, Acorn Dollars can be used to purchase tickets, parking, merchandise at the Squirrels Nest Team Store and items at the concession stands. Acorn Dollars can be purchased in $1 increments through the group sales department by calling (804) 359-FUNN (3866) ext. 2.

Alcohol Policy: A valid photo ID will be required for the purchase of all alcoholic beverages. Outside alcoholic beverages will not be allowed in The Diamond. No alcoholic beverages will be allowed outside the gates of The Diamond. Alcohol sales end immediately after the last out of the seventh inning. Alcohol may not be taken out of suites.

Animals: With the exception of service animals and dogs on Wine & K9 Wednesdays, animals are not allowed inside The Diamond.

ATM: A Truist Bank ATM is located on the main concourse behind home plate.

Autographs: Flying Squirrels players will sign autographs at their discretion before and after the game. Fans are allowed to line up along the first- and third-base lines in the first row of the Chick-fil-A Field Level seating sections up until 30 minutes before first pitch.

B

Bags: Click here for the bag policy at The Diamond.

Bikes: The Flying Squirrels provide bike racks for fans who wish to cycle to the game. Racks are located outside the main gates.

Birthday Bash: Plan your birthday party with the Flying Squirrels in the Cross Timbers Roofing Party Pavilion. The Birthday Bash package includes Chick-fil-A Field Level seating for the entire party, a visit from the mascots, Papa John’s pizza, a first pitch opportunity for the birthday boy or girl and a special gift. For more information, contact the group sales department by calling (804) 359-FUNN (3866) ext. 2 or click here.

Bistro at the Bullpen: Rosie’s Bistro at the Bullpen is the ultimate hospitality experience at The Diamond. The Bistro features a three course all-you-can-eat buffet, personal bartender, and exclusive seating down the first-base line that puts you right in the action. For more information or to make a reservation, contact the group sales department by calling (804) 359-FUNN (3866) ext. 2 or click here.

Brandito Brandstands: The Brandito Brandstands offer a unique group entertaining experience from a semi-private area down the third-base line. Brandstands rental includes seating for 38 guests along bar top rails, perfect for entertaining in a relaxed environment. A special menu is available with a complete list of catering options. For more information, click here.

Brewski’s 804 Corner Cantina: Brewski’s 804 Corner Cantina presented by Center of the Universe Brewing Company is located on the first-base side of the stadium next to the Squirrels Nest Team Store.

Bullpen Bar: The Stone Brewing Bullpen Bar offers a unique view from above the Flying Squirrels’ bullpen in a casual setting. Located down the right field line the bar is free to enter, but it is limited to those 21 and older once the game begins.

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Cameras and Camcorders: Cameras and camcorders are allowed inside The Diamond for personal use only. No professional zoom lenses or tripods will be allowed without prior approval by management.

Children's Ticket Prices: Children ages 3 and younger are admitted free as long as they sit on an adult's lap. If you would like a child 3 and younger to sit in a seat, they will need a ticket. Ticket prices are the same for all ages.

Colonial 1st Mortgage Comfy Corner: The Comfy Corner is an intimate seating area that includes a wicker "love seat" located in an exclusive area right outside of the store along the first-base line. Reservations are $30 and are available by calling the ticket office at 804-359-FUNN (3866) ext. 1.

Credit Cards: Visa, Mastercard, American Express and Discover are accepted at the ticket office, the Squirrels Nest Team Store and at all permanent concessions stands.

D

Directions: Click here for directions to The Diamond.

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Exchanges: The Flying Squirrels do not offer ticket exchanges for single-game tickets, with the exception of tickets purchased with the insurance option. For rain out information, please see rain policy.

F

Fan Assistance: Fan Services presented by Food Lion is located on the main concourse behind home plate (third base side) and offers answers for all your ballpark-related questions.

Field Dimensions: Right field: 330 feet; center field: 402 feet; left field: 330 feet

Field Level Seating (Chick-fil-A): Located closest to the field behind home plate and down both the first- and third-base lines, Chick-fil-A Field Level seats are available for $14 per ticket in advance and $16 day of game. Tickets can be purchased by calling the ticket office at (804) 359-FUNN (3866) ext. 1 or online by clicking here.

First Aid: A first aid booth is located on the main concourse directly behind the Budweiser Thirsty Acorn. A nightly nurse provided by Patient First is available to assist fans in need of medical attention.

Funnville Fan Zone: The Richmond Area Honda Dealers Funnville Family Zone is located in the main plaza on the main concourse, the Funnville Fan Zone houses the entertainment stage, Budweiser Thirsty Acorn, Papa John’s Pizza stand and more.

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Gate Times: Gates will open one hour before the scheduled game time, unless otherwise noted for special events.

General Admission Seating: General Admission seating is located in the upper deck of The Diamond behind home plate and along both the first- and third-base lines. Tickets are available for $10 in advance and $12 day of game. Tickets can be purchased by calling the ticket office at 804-359-FUNN (3866) ext. 1 or online here.

H

Happy Hour: Enjoy happy hour drink specials from 5:30-7:30 p.m. each Friday home game. Specials include $2 12-ounce domestic beers at all concession stands, upper concourse beer carts and The Thirsty Acorn as well as $2 fountain sodas at the Pepsi Fountain (located on main concourse, first base side).

Hardywood Stand: Located on the main concourse, shaded to the first base side of home plate. The Hardywood stand offers a variety of locally crafted beers.

Handicap Seating: Handicapped seating is offered behind home plate at the top of sections 110 and 111 as well as along the third-base line at the top of section 120. To access the elevator, please ask an usher for assistance in finding the nearest elevator entrance

I

Internships: Internships opportunities are available within the Flying Squirrels organization at the end of the season. Positions are filled in the fall with the internship running from January through the end of the season. Game-Day internships run from April-September. If you are interested in a position, contact the Flying Squirrels Office at (804) 359-FUNN (3866).

L

Lost and Found: If you have lost an item at The Diamond, you can stop by Fan Services presented by Food Lion on the main concourse behind home plate during the game or call 804-359-FUNN (3866) during business hours (9 a.m. - 5 p.m.) to see if it has been turned in to the lost and found.

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Merchandise: Merchandise is available at the Squirrels Nest Team Store, which is located along the first-base line on the main concourse. Merchandise can also be purchased online here.

N

National Anthem: The National Anthem is performed before every Flying Squirrels home game. Fans interested in performing can email mailto:[email protected].

Nursing Nest: The Latched Mama Nursing Nest is located in the Squirrels Nest Team Store on the first-base side of the stadium. The Nursing Nest provides a quiet, private area for breastfeeding mothers and their children, and includes amenities such as a couch and a changing station.

O

Official Game: Baseball games are official after five full innings or 4 1/2 innings if the home team is ahead. If a game is called after that point in time, no makeup or continuation will be scheduled unless the game is tied. Rain checks are not issued once a game becomes official. If a game is called before it becomes official, a makeup or continuation will be scheduled by Minor League Baseball and rain checks may be distributed at the discretion of management.

Outside Food & Beverage: Per Minor League Baseball rules, outside food and beverage are NOT allowed inside The Diamond. If you have a special request, please contact a member of our front office by calling 804-359-FUNN (3866).

P

Papa John’s: The Papa John’s pizza stand is located on the main concourse at the Richmond Area Honda Dealers Funnville Family Zone.

Parking: Parking at The Diamond is $5 per car and $15 per bus (cash, credit card or Acorn Dollars only upon arrival). Please follow the directions of the parking staff to ensure the safety of all our fans. For more on parking, click here.

Party Decks: Groups of up to 24 people can rent one of The Hogan Group Party Decks - located behind home plate in the Terrace Level seating section - for a night and add food items from our list of catering options. Each Party Deck rental comes with padded seating for 12 and another 12 seats along the bar top rails. Interested groups can contact the group sales department at 804-359-FUNN (3866) ext. 2 to make reservations or find more information online by clicking here.

Party Pavilion: The Cross Timbers Roofing Party Pavilion is a party area outside right field of the ballpark. The Party Pavilion includes an All-You-Can-Eat Buffet and is where you can book pregame functions, such as a birthday bash or company outing. For more information, click here.

Pepsi: The Diamond is a Pepsi product ballpark. Enjoy.

Picnic Zone: Located on the main concourse along the third-base side, the SEGRA Picnic Zone, available for rental, features an all-you-can-eat buffet for up to 500 fans. Groups of eight or more can reserve a spot, which includes a reserved seat in the Chick-fil-A Field Level. Interested groups can contact the group sales department at 804-359-FUNN (3866) ext. 2 to make reservations. More information can be found online by clicking here.

Public Address Announcements: PA Announcements for birthdays, groups, etc. are $15 and must be turned in at the Fan Services Center before the conclusion of the second inning of that night's game. The can also be submitted in advance online by clicking here.

R

Rain Policy: If a Flying Squirrels game is postponed due to inclement weather with less than 4 1/2 innings completed, tickets can be used as rain checks for another regular-season Flying Squirrels home game in the same season based on availability.

Refunds: No refunds will be given for tickets purchased at The Diamond. See above for rain policy.

Restrooms: Men's and women's restrooms are located down the first- and third-base lines on both the main concourse and the upper deck (second level).

Rideshares: Uber, Lyft and other ride-share services for drop off and pick up will be directed to the Red Lot next to the Arthur Ashe center. More information about heading to The Diamond use ride shares and public transportation can be found by clicking here.

S

Smoking Area: The Diamond is a smoke-free facility. There is a designated smoking area located on the first-base side of the ballpark that can be accessed through the gates beyond the Squirrels Nest Team Store.

Sponsorships: If your business is interested in becoming a sponsorship partner of the Flying Squirrels, contact a member of the front office staff by calling 804-359-FUNN (3866).

Suites: Nightly suite rentals are available for groups interested in watching a Flying Squirrels game in the comfort and privacy of a luxury suite. Packages include 12 tickets, personal wait service, climate control, cable TV and a special visit from Nutzy. Monday-Wednesday suite pricing is $745, and a suite for Thursday-Sunday games and fireworks nights is $845. Call 804-482-6815 for suite availability and booking. For more information, click here.

Store: Merchandise is available at the Squirrels Nest Team Store, which is located along the first-base line on the main concourse. Merchandise can also be purchased online here.

T

Terrace Level Seating: Terrace Level seating is located in the front rows of the upper deck behind home plate and along both the first- and third-base lines. Tickets are available for $12 per ticket in advance and $14 day of game. Tickets can be purchased by calling the ticket office at 804-359-FUNN (3866) ext. 1 or online by clicking here.

Thirsty Acorn: The Thirsty Acorn is located on the main concourse behind home plate and serves beer, chips, Pepsi products and water.

Ticket Disclaimer: MINOR LEAGUE BASEBALL RULES PROHIBIT FOOD OR BEVERAGE BEING BROUGHT INTO THE BALLPARK. WARNING: The holder of this ticket assumes all liability and danger incidental to the game of baseball whether occurring prior to, during, or subsequent to the actual playing of the game. Any and all Promotions and Giveaways are subject to change at the sole discretion of management. The Richmond Flying Squirrels reserve the right to change the date, starting time, and the location of the professional baseball game on the front of this ticket and no such change shall entitle the holder a refund of the purchase price for this or any other Flying Squirrels ticket. Ticket sales, of any value (including complimentary distribution), by non-official Flying Squirrels representatives is strictly prohibited within the confines of The Diamond, its parking lots, or any other Richmond Flying Squirrels properties. POSITIVELY NO REFUNDS OR EXCHANGES.

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Umbrellas: Umbrellas are allowed at The Diamond, but please be respectful to the sight lines of those around you.

Ushers: Ushers are available to show you to your seat and answer any questions you may have.

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Video: You can catch live or on-demand broadcasts of every Flying Squirrels home game with a subscription to MiLB TV. Save $10 on your annual subscription by using the promo code "SQUIRRELS" at when you sign up at MiLB.TV.

W

Weapons: For the safety of all guests, pocket knives and weapons of any kind are not permitted at The Diamond. The only exception to this is law enforcement personnel in the performance of their official duties. In this case, it is the responsibility of the officer to disclose they are carrying a weapon for official duties to security personnel upon entry. Guests wishing to enter the stadium for a game or event consent to a reasonable search for weapons before entering. Guests who fail to comply with the above conditions will be denied admittance or may be ejected. No refunds or exchanges will be allowed in such an event.

Will Call: Tickets purchased in advance may be picked up at the will call window located at the main ticket office in front of The Diamond.

Wine Bar: The Flying Squirrels provide locally sourced wines on the main concourse (skewed to the third base side). Wines from James Rivery Wine Cellars and New Kent Winery are available. Wine is also available at the Bullpen Bar and in groups areas. Wine specials are available on Wednesday home games, beginning when gates open and lasting for two hours. Try a wine slushie....seriously.