|Non-Game Days||Game Days|
|Monday-Friday||10:00 A.M. - 4 P.M.||10:00 A.M. - Middle of 7th inning*|
|Saturdays||Closed||12:00 P.M. - Middle of 7th inning*|
|Sundays||Closed||10:00 A.M. - Middle of 7th inning*|
*Box Office will close in the middle of the seventh inning or two hours into the game (whichever comes first).
The Will Call Window is located at the far left of the Appalachian Power Park Box Office along Morris St. Valid photo idenification is required to pick up tickets left at Will Call. There are no exceptions to this rule.
The Power will allow you to drop off tickets for another individual by providing the full name of the recipient. The Power is not responsible for any tickets left by anyone outside of the Power organization. The Power Will Call window is open one hour prior to game time. Pre-ordered tickets, however, are available at any open ticket window during business hours. For changes to Will Call names, please contact the West Virginia Power Box Office at (304) 344-2287.
NOTE: On game days, phone orders will end two hours prior to game time. Tickets will still be available at the Power Box Office through the seventh inning of the game.
Please contact the Power Box Office at (304) 344-2287 if you experience any difficulties with an online purchase.
Only Season Ticket Holders with unused season tickets can exchange their tickets for General Admission to any remaining Power regular season home game (subject to availability). All other unused tickets are not valid past the date of the game printed on the ticket and may not be exchanged for any future game unless the Rain Check Policy applies.
Any child 4 years of age or older are required to have a ticket, Children three and under will receive free admission, unless they require their own seat. You will be required to purchase a ticket if a child carrier is brought into the stadium.
Never a Wasted Ticket Program
The West Virginia Power use the Never a Wasted Ticket program as a benefit for our full season ticket and 25-Game Pack holders. These are the only two plans subject to this exchange program.
Resale and Distribution of Tickets
Power tickets are the property of the West Virginia Power and may not be sold and/or distributed. Attempted or actual resale or distribution of tickets at any price is prohibited. Power management reserves the right to confiscate any tickets being sold or distributed. This revocation right includes season tickets, group tickets, single game tickets, or any promotional tickets.