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Birmingham Barons Ticket Account Help

Access and manage your tickets on game days conveniently and safely through digital ticketing with MyProVenue. When you go to purchase tickets, you will be prompted to create a personal My Tickets account or sign-in to an existing My Tickets account, which will allow you to save your tickets to your mobile wallet to display at the game, print your tickets at home, or easily transfer tickets to others. You will receive an email confirmation containing a link to your tickets and can easily access your tickets later through your My Tickets Account.

Digital Ticket Tutorials

Accessing Your Tickets

Step 1

Enter the email address and password associated with your Barons account.

Tap ‘Reset Password’ if you are unable to remember your password.

Step 2

Once logged in to your account, tap ‘View Tickets’ to view tickets for your next game or tap ‘View All Ticket Inventory’ to view future dates.

Step 3

Once you have found and selected the date of the game you are attending, a list of your tickets will appear.

Tap on a specific ticket to view the barcode.

Step 4

After selecting a specific ticket, a barcode will appear. Have this page up when you approach the entry gate.

You can swipe your screen or tap ‘Next Ticket’ to scan barcodes on any additional tickets you may have.

Forwarding Your Tickets

Step 1

Once logged in to your account, tap ‘View Tickets’ to view tickets for your next game or ‘View All Ticket Inventory’ to view future dates.

Find and select the date of the game for which you want to forward tickets.

Step 2

Once you have selected your desired game date a list of tickets will appear.

Tap ‘Forward’ at the bottom of your screen.

Step 3

Select the tickets you would like to transfer.

Step 4

Tap on a recipient from your current list, or tap ‘Add Friend’ to enter the person’s name and email address if not previously added.

Step 5

Confirm you have selected the appropriate tickets and then tap ‘Forward Tickets.’

The recipient will be notified via the email address used that they now have tickets in their account.

Recalling Your Tickets

Step 1

Once logged in to your account, tap ‘View Tickets’ to view tickets for your next game, or ‘View All Ticket Inventory’ to view future dates.

Find and select the game for which you want to recall tickets.

Step 2

Once you have selected your desired game a list of tickets will appear. There will be a notation under any previously forwarded ticket.

Tap ‘Ticket Actions’ and then ‘Recall’ at the bottom of your screen.

Step 3

Select any previously forwarded ticket that you would like to recall and tap ‘Continue.’

Step 4

Tap ‘Recall Tickets’ to complete the transaction or ‘Add More Tickets’ to select additional tickets to recall.

Redeeming Your Vouchers

Step 1

Once logged in to your account, tap ‘Vouchers’ under ‘My Tickets’ in the hamburger menu in the top right.

Tap Voucher Actions at the bottom of the screen to select ‘Redeem’.

Step 2

Once you have selected ‘Redeem’, you will be able to choose how many vouchers you would like to exchange for a single event.

You will only be able to redeem for a single event per transaction.

Step 3

After selecting your vouchers, you will be able to select a date for a future event you would like to attend.

Step 4

Using the seat map or section/seat filters to choose seats from available inventory.

You can select seats in different seat types than your voucher, but you will have to pay an additional fee to upgrade you seats.

Step 5

Proceed through the checkout screen to complete your voucher redemption.

Select ‘Continuing Shopping’ to add additional tickets, or ‘Place Order’ to complete your transaction.

Birmingham Barons Tickets