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norfolktides.com | The Official Site of the Norfolk Tides

Stadium Operations Manager

Job Description
This full-time position assists the Director of Operations with facility maintenance and upkeep of Harbor Park. An ideal candidate would have previous sports and facility experience, and would be comfortable working with outside vendors and managing gameday employees. This position requires the ability to work all home games during the Tides season, as well as any extra events held at Harbor Park throughout the year. 

Job Requirements
• Must work all Norfolk Tides home games
• Must be able to handle stress and time management in a fast-paced environment
• Demonstrate an ability to work independently and in a team environment
• Flexibility to work evenings, weekends and holidays
• Ability to provide superior customer service

Salary: Based on Experience 

Start Date: ASAP

Submit your résumé via email to Mike Zeman. No phone calls please.

Box Office Internship

Job Description

Full Season Internship with the Norfolk Tides, which runs from February through Labor Day.

•   Train, develop, and supervise Box Office personnel
•   Sell ticket plans to customers via outbound phone calls, face-to-face appointments and incoming inquiries
•   Responsible for daily Box Office activities
•   Maintain daily ticket office accounting records, balance and deposits all ticket monies daily
•   Provide an effective working relationship with other staff, ticket plan holders and the general public
•   The position requires minor lifting and handling of heavy/large objects
•   Maintains an awareness of all promotions and advertisements.
•   Operates computers and maintains all cash in an accurate and efficient manner. 
•   Communicates customer requests to management and assisting patrons.
•   Additional duties and game day responsibilities assigned as necessary

Experience Required

•   Strong skills in Microsoft Excel, Word, and other Microsoft Office Products
•   Must be flexible and responsive to a fast paced, high demand environment
•   Ticketmaster ticketing system experience is helpful
•   Strong oral and written communication skills
•   Prior customer service experience preferred

Salary: $1,000 per month

Start Date: February, 2020

Submit your résumé to Sze Fong

Merchandise Internship

Job Description

•  Provide high level of support for Director of Merchandising
•  Assist in the management of retail operations
•  Co-manage one store and program sales
•  Help manage and train gameday staff
•  Assist with the ordering of new merchandise
•  Process internet orders and maintain online store
•  Receive and inspect new merchandise
•  Assist in preparation of all points of sale as needed
•  Perform inventory audits
•  Warehouse/organize storage rooms
•  Help execute retail promotions

Experience Required

•  Currently enrolled in a college/university or obtained a Bachelor's degree or equivalent
•  Previous experience in a sports environment and/or retail experience
•  Excellent customer service skills and abilities
•  Excellent written and verbal communication skills
•  Ability to multitask in a fast-paced and stressful environment
•  Ability to lift and carry boxes up to 50 lbs.
•  Ability to work up to 14 hours per day and up to 80 hours per week (in season)

Salary: $1,000 per month

Start Date: February, 2020

Submit your résumé to AnnMarie Piddisi

Groundskeeper Internship

Job Description

Season-long internship. Responsibilities include the following: Bullpen maintenance, general field maintenance, mowing, tarp, batting practice set up. Intern expected to work all 70 Tides home games as well as any other non-baseball events on the field. Other responsibilities as required.

Previous Baseball grounds keeping experience (2+ years) or turf management degree preferred

Salary: $1,000 per month

Start Date: March, 2020

Submit your résumé to Justin Hall