Season Ticket Member Resources

Exchanges must be made 72-hours or more in advance of the game you cannot attend.
Contact your Premium Experience Account Manager in order to initiate and fulfill the exchange.
Ticket exchange requests must be submitted prior to the applicable homestand. Once a homestand has begun, ticket exchanges for games within that homestand will no longer be available
Tickets may be exchanged for seats of equal or lesser value, subject to availability. Due to limited inventory, Terrace Club seating may not be available to exchange into. If you need to exchange out of Terrace Club seating, exchanges may be made into Diamond Club 3 or traditional seating, based on availability. Please note that if tickets are exchanged into traditional seating, food and parking will not transfer with the tickets
To begin the exchange process, please email or text your Account Manager which game in the upcoming homestand that you are unable to attend and which game you would like to attend instead. As each request is fulfilled individually, submitting requests as conflicts arise helps ensure the smoothest process.
Premium Ticket exchanges are subject to Premium single-game inventory availability and may need to wait until those tickets are officially on sale.
If you experience any issues, please contact your Member Experience Account Manager.

Exchanges must be made 72-hours or more in advance of the game you cannot attend. This function can be accessed via am.slbees.com.
Traditional ticket exchange requests must be submitted prior to the applicable homestand. Once a homestand has begun, ticket exchanges for games within that homestand will no longer be available.
Tickets may be exchanged for seats or events of equal or lesser value, subject to availability. If a higher-priced seat or event is selected, the difference will be the responsibility of the account holder. Premium seating is not eligible for exchange for traditional seating.
Ticket exchange is available for self-serve fulfillment via am.slbees.com. If you need further assistance, contact your Account Manager and let them know which game in the upcoming homestand you are unable to attend and which game you would like to attend instead. Because each request is fulfilled individually, submitting exchange requests as conflicts arise helps ensure the smoothest process.
If you experience any issues, please contact your Member Experience Account Manager.

Returns must be made 72-hours or more in advance. Please reach out to your Premium or Member Experience Account Manager to fulfill those return requests.
Seat return requests must be submitted prior to the applicable homestand. Once a homestand has begun, seat return requests for games within that homestand will no longer be available.
Returned seats will be issued as account credit equal to the value of the tickets. Account credit may be applied toward additional tickets, Batter's Box rentals, or Suite rentals, or it may be converted to Bees Bucks, which can be used at concessions or the Team Store.
Account credit and Bees Bucks must be used by the end of the 2027 season.