ADMINISTRATIVE OFFICES: The South Bend Cubs administrative offices are open Monday through Friday from 9:00 a.m. - 5:00 p.m. See BOX OFFICE HOURS below for ticket office hours.
ALCOHOL MANAGEMENT: Indiana law provides that you must be 21 years of age to purchase and/or consume alcoholic beverages. Customers are required to present valid identification at the time of purchase. The South Bend Cubs reserve the right to refuse service to any fan. If you find yourself in need of transportation service, please go to the Indiana LASIK Centers' Guest Services, so that alternate transportation can be arranged. Alcohol will be served for the entire game. Please drink responsibly.
ANIMALS: Only certified service dogs will be allowed into Four Winds Field. All other animals are prohibited. Exceptions to this will be during Tail Waggin' Tuesday games. Game dates can be found on our promotional schedule by clicking here. Owners must sign a waiver priort to entry of designated dog days, which can be found here.
APPEARANCES: Organizations interested in a player or mascot appearance can find more information on our Community Appearances webpage by clicking here.
AUTOGRAPHS: Due to the COVID-19 pandemic and current restrictions put in place by Major League Baseball, players and coaches are unable to sign autographs at this time.
BABY CHANGING AREAS: Changing tables are available in all men's and women's restrooms in the ballpark.
BAG CHECK: Four Winds Field security reserves the right to inspect and confiscate any package or container coming in the ballpark. Purses, backpacks, and diaper bags are permitted but are subject to a search.
BIRTHDAYS: Fans wishing to purchase a South Bend Cubs Birthday Party Package should contact the Group Sales Department at (574) 235-9988. Click here for information about our birthday party packages.
BOX OFFICE HOURS: The South Bend Cubs Box Office is open during the season Monday through Friday from 10:00 a.m. to 5:00 p.m. and closed on Saturdays and Sundays during non-gamedays. The Box Office is open on game days from 10:00 a.m. until the end of the 7th inning.
CAMERAS & VIDEO: Fans are welcome to bring still and video cameras into Four Winds Field. Fans are asked not to stand in aisles or obstruct others from viewing the game while taking pictures. By purchasing a ticket to any event at Four Winds Field, the ticket holder grants the South Bend Cubs and Minor League Baseball permission to utilize holder's voice, image and likeness, in whole or in part, in any media whatsoever, in any Game or Game Event broadcast, transmission, reproduction, photograph, video and/or audio sound recording or in any South Bend Cubs or MiLB advertisement or promotion.
CONDUCT: While at Four Winds Field we want everyone to have a great time when they come out to the ballpark. Fans using loud, obscene, or abusive language or engaging in any other conduct detrimental to the social environment of enjoying a public event will be asked to cease their conduct and may be subject to ejection from the stadium if the conduct is deemed overly offensive. No alcohol or illegal drugs may be brought into Four Winds Field. Fans observed breaking local laws are subject to ejection from the stadium and criminal prosecution. For your safety and the safety of others, please refrain from throwing objects onto the playing field. Fans doing so are subject to ejection from the ballpark.
CONCESSIONS: Four Winds Field concessions are located all along the concourse between sections 101 and 118. Menus and healthy options are available by clicking here.
CUBS DEN TEAM STORE: The Cubs Den Team Store is located beyond left field foul pole. For updated hours of operation and historical information, click here.
DUGOUTS: Fans are not permitted on the dugout tops at any time unless escorted by a South Bend Cubs employee or participating in a promotion.
FAN MAIL: Player fan mail may be sent care of the South Bend Cubs Clubhouse, 501 W. South Street, South Bend, IN 46601.
FAN SUGGESTIONS: Fans with a comment or suggestion may express it in person or by filling out the suggestion form at the Indiana LASIK Centers' Guest Services.
FIRST AID: Please contact the nearest South Bend Cubs employee or go to the Indiana LASIK Centers' Guest Services Kiosk in the event of an emergency.
FOOD POLICY: In accordance with Major League Baseball guidelines, fans are not allowed to enter Four Winds Field with food, peanuts, beverages, or other containers such as picnic baskets, coolers, water bottles or ice chests. No bottles or cans of any kind are allowed. Four Winds Field security reserves the right to inspect and confiscate any package or container coming into the ballpark.
FOUL BALLS: Please be alert for foul balls and any other "debris" that may come into the seating area from the playing field. All fans are subject to the possibility of being hit by a flying object from the field. Please keep any foul ball you catch as a souvenir of your night at Four Winds Field.
GATES OPEN: Gates open 1 hour and 5 minutes prior to game time for Monday - Thursday games. For example: if a Thursday game starts at 7:05 p.m., the gates will open at 6:00 p.m. Gates open 2 hours and 5 minutes prior to game time for Friday - Sunday games. For example: if a game on Saturday starts at 7:05 p.m., the gates will open at 5:00 p.m.
GROUP OUTINGS: Groups of 20 or more may book outings through the South Bend Cubs Group Sales Department. Please call (574) 235-9988 for more information.
GUEST ASSISTANCE: Help keep Four Winds Field safe and friendly. Text (574) 635-6398 with your location and brief description of the issue. One of our staff members will respond. Texting, messaging and data rates may apply.
GUEST SERVICES: Should you have any questions, comments or concerns at any time during your visit to Four Winds Field, stop by Indiana LASIK Centers' Guest Services located on the concourse behind home plate. You may also enter contests and pick up prizes there. Also, free wristbands are available upon which a child's seating location and parent's name may be recorded.
LAWN CHAIRS: Lawn and beach chairs will only be allowed in the lawn areas of Four Winds Field. Chairs may not block the walkways or be placed on the concrete areas on the concourse.
LOST AND FOUND: Turn in or retrieve lost items at the Indiana LASIK Centers' Guest Services.
LOST CHILDREN: All South Bend Cubs event staff will help in locating a lost child. Adults looking for lost children should notify the nearest usher or report to the Indiana LASIK Centers' Guest Services located on the concourse behind home plate.
LOST OR STOLEN TICKETS: In some cases, lost or stolen tickets can be re-printed. For more information contact the South Bend Cubs ticket office at (574) 235-9988.
PARKING: There are various parking options available when attending a South Bend Cubs game. Onsite parking is available for $7. Parking in Lot A is only for indoor suite ticket holders who hold a Lot A parking pass. There are additional free parking lots surrounding the stadium. More information and lot maps are available here.
PROHIBITED ITEMS: Prohibited items include outside food and beverages, glass bottles/containers, coolers, alcoholic drinks, smoking including E-Cigs, pets/animals (except Certified Assistance Dogs), weapons of any kind. The South Bend Cubs and Four Winds Field reserve the right to check any bag or container coming into the facility and confiscate any prohibited items.
PROMOTIONS: A full list of promotions for the 2021 season are available here.
PUBLICATIONS: The South Bend Cubs publish a free full-color program with scorecard available at the gates upon entry to Four Winds Field. You can also view the digital game program by clicking here.
RADIO: All games are broadcast on Michiana's Sports Leader 96.1 FM WSBT with the Voice of the South Bend Cubs, Darin Pritchett. Radio broadcasts are also available online by clicking here.
RESTROOMS: All restrooms at Four Winds Field are wheelchair accessible and located on the concourse behind sections 102, 106, 112, and 116.
SMOKING: Four Winds Field is a smoke-free facility (including e-cigarettes and vaping). Smoking is prohibited in all areas inside the gates of the stadium. There is a designated smoking area outside of Gates A & B ONLY. PLEASE NOTE, a ticket is required for re-entry.
STROLLERS: Strollers are allowed in Four Winds Field but not inside the seating bowl.
SUGGESTIONS: The South Bend Cubs are always interested in hearing our fan's ideas and suggestions for making visits to Four Winds Field more enjoyable. Submit your comments by phone (574-235-9988), by mail (P.O. Box 4218, South Bend IN 46634) or by e-mail at [email protected]. Comment cards are also available at Guest Services.
TAILGATING: Tailgating is not allowed at Four Winds Field.
TV GAMES: A select number of South Bend Cubs home games are broadcast on MyMichiana locally. Click here for a complete TV schedule and where to find MyMichiana on your TV. All home games are streamed live on MiLB.TV. Click here for streaming package details.
UMBRELLAS: Umbrellas are allowed; however, they cannot be opened inside the seating bowl as they will obstruct the view of other guests.
VENDING / LEAFLETING: Vending, product sampling and campaigning is prohibited on Four Winds Field property.
VIDEO BOARD MESSAGES: Messages on the South Bend Cubs video board can be purchased here. Fans are also encouraged to tweet during the game and their message could make it on the video board. Use #SBCubs in each tweet. All tweets are screened and not every request can be honored.