Please see below for frequently asked questions when it comes to a ValleyCats home game being postponed to a later date.
Q: What do I do with my tickets for the postponed game?
A: In the case of a game being postponed, you may exchange your ticket from that night's game to any other ValleyCats regular season home game, pending availability. No refunds will be offered.
Q: If I was part of a group outing or picnic, what should I do?
A: Please reach out to your group leader, as they will be directed to reach out to their ValleyCats representative to reschedule your group outing.
Q: If we were part of a group, do we have to use our tickets for the game that the rest of the group reschedules for?
A: Definitely contact your group leader first and see when they plan on rescheduling. If you cannot make the date they reschedule for, you may exchange your ticket to a game that you are able to make, pending availability. No refunds will be offered.
Q: If I'm a season ticket holder, can I still exchange my ticket from the postponed game for a later date?
A: Yes. Season ticket holders may use the ticket(s) from the postponed game and exchange them for the same level seating to any other ValleyCats home game.
Q: If we have tickets for the date when the postponed game is schedule to be a part of as a single admission doubleheader, can we attend both games?
A: Yes. If it's a single admission doubleheader, your ticket for that night's originally scheduled game, will be good for both games.