Please see below for frequently asked questions when it comes to a ValleyCats home game being postponed to a later date.
Q: What do I do with my tickets for the postponed game?
A: In the case of a game being postponed, you may exchange your ticket from that night's game to any other ValleyCats regular season home game, pending availability. No refunds will be offered.
If you had tickets to the rainout on September 2, 2019, the ValleyCats final game of the 2019 season, you may redeem that ticket for a ticket to any ValleyCats home game in June of 2020. No other rainout tickets from 2019 will be honored for the 2020 season.
Q: If I was part of a group outing or picnic, what should I do?
A: Please reach out to your group leader, as they will be directed to reach out to their ValleyCats representative to reschedule your group outing.
Q: If we were part of a group, do we have to use our tickets for the game that the rest of the group reschedules for?
A: Definitely contact your group leader first and see when they plan on rescheduling. If you cannot make the date they reschedule for, you may exchange your ticket to a game that you are able to make, pending availability. No refunds will be offered.
Q: If I'm a season ticket holder, can I still exchange my ticket from the postponed game for a later date?
A: Yes. Season ticket holders may use the ticket(s) from the postponed game and exchange them for the same level seating to any other ValleyCats home game.
Q: If we have tickets for the date when the postponed game is schedule to be a part of as a single admission doubleheader, can we attend both games?
A: Yes. If it's a single admission doubleheader, your ticket for that night's originally scheduled game, will be good for both games.