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The Official Site of the Vancouver Canadians Vancouver Canadians

Digital Ticketing

Digital ticketing provides fans with a convenient, fast and secure way to access and share their Canadians game tickets.

Use the resources on this page to learn how to print, access, forward and recall your tickets.

Questions? Contact the Nat Bailey Stadium Box Office at [email protected], or call 604.872.5232.

Log into My C's Tickets

Print your Tickets at Home

Add Tickets to Apple Wallet

Forward My C's Tickets

NatPack Redemption Management Kit

Recall your C's Tickets

Season Ticket Management Kit

Frequently Asked Questions

Digital ticketing provides a safe, convenient, and secure way for Canadians fans to use and share game tickets. It also helps prevent lost, forgotten, and fraudulent tickets and provides a contactless entry solution for all fans coming through the gates at Nat Bailey Stadium.

Digital tickets can be accessed in one of two ways. After purchasing tickets, you will receive a confirmation email with a link that says, “Click here to access your tickets.” Tickets can be viewed and scanned on a mobile device or printed off at home. If you are unable to locate that confirmation email, you can also access your digital tickets by logging into your My C’s Tickets account directly.

Please use an email address that you have access to. Your tickets will be sent to that email and that email address will also be used as your account login.

A QR code or barcode (depending on the type of digital ticket used) will be shown on the screen of your mobile device or print-at-home ticket at the gates and scanned by a C’s employee for entry.

Yes, tickets can be printed from home by logging in to your My C’s Tickets account on your computer, clicking on the menu in the upper right-hand corner, selecting “My Tickets”, and clicking on “Print Tickets”.

Yes, you can swipe to view and scan multiple tickets on a single phone. For example, if a family of 4 is walking into the game together, only one person would need to show the 4 tickets on their phone.

Yes! To save tickets to your Apple or Google Wallet, view your confirmation email on your mobile device and select either “Click here to add your tickets to Apple Wallet now” or “Click here to add your tickets to Google Wallet now”. You can also add tickets to your Apple Wallet by logging into your My C’s Tickets account directly.

Ticket Forwarding

Please click HERE to view instructions on how to forward tickets.

Yes. If they do not already have an account associated with the email address you forwarded the ticket to, they will be prompted to create an account upon receiving the ticket.

Yes, a ticket you receive can be forwarded to another individual. You (as the new sender) and the new recipient will both receive confirmation emails once the action is complete. There is no limit to the number of times a ticket can be forwarded.

You can view the recipients of your ticket forwards by logging in to your My C’s Tickets account, clicking on “View All Ticket Inventory”, and then clicking on an event date. The name of the recipient will appear with each forwarded ticket.

Troubleshooting

After tickets have been purchased, it can take up to 15 minutes for your confirmation email to arrive. If it has been longer than 15 minutes, we suggest checking your ‘spam/junk folder’ for an email from [email protected]. If you are using a Gmail account, please check the social and promotions tabs of your inbox. If you still cannot locate your confirmation email, please call the Nat Bailey Stadium Box Office at 604-872-5232.

You can reset your password by clicking “Reset Password” on the My C’s Tickets login page. You will receive an email with a temporary password. If you have difficulties resetting your password, please call the Nat Bailey Stadium Box Office at 604-872-5232.

You are still able to purchase, use, print and share Canadians tickets without a mobile device. All necessary ticket actions can be completed by logging into your My C’s Tickets account on a computer.

Nat Bailey Stadium does not have public internet access. We recommend viewing your digital tickets on your mobile device prior to arriving at the Nat. You may screenshot your ticket barcodes and present those screenshots for scanning by a C’s employee at the gate when you arrive.

Visit the Nat Bailey Stadium Box Office, located to the right of the main gates, for assistance.

Double check that you are logged into a My C’s Tickets account with the same email address and name that was used to purchase the tickets. If you are still having difficulty locating tickets you believe should be appearing, call the Nat Bailey Stadium Box Office at 604-872-5232.

Double check that you are logged into a My C’s Tickets account with the same email address the sender used to forward you the tickets. If you are still not able to locate the tickets you believe should be appearing, call the Nat Bailey Stadium Box Office at 604-872-5232.