Fans with paid tickets for a game that has been postponed, suspended, or cancelled due to weather or unplayable field conditions will receive one (1) voucher per ticket that can be redeemed for an equal or lesser value ticket to another game in the 2024 season, based on availability.
Vouchers can be redeemed by visiting the Nat Bailey Stadium Box Office, by phoning 604-872-5232, or through your My C’s Tickets account any time after the game has officially been postponed, suspended, or cancelled due to weather or unplayable field conditions.
Only attending patrons will receive undated vouchers for tickets from postponed, suspended, or cancelled games in the 2024 season. If you purchased tickets and forwarded, donated, sold, or in any way transferred your tickets to another fan/organization, you will not be eligible to receive vouchers for those tickets. This policy encompasses all ticket holders, including full and half-season ticket holders and Flex Pack holders.
Fans with paid parking passes for a game that has been postponed, suspended, or cancelled due to weather or unplayable field conditions should keep the parking pass they were issued to use at any other game during the 2024 season.
2024 Games that have been postponed, suspended or canceled:
- April 11, 2024 - Postponed
- April 25, 2024 - Postponed
- April 26, 2024 - Postponed
NEW FOR 2024
Fans who redeemed Starting 9 Pack vouchers for tickets to a game that has been postponed, suspended, or cancelled due to weather or unplayable field conditions are only able to redeem their rainout vouchers for games in April, May, or June.
Fans who purchased tickets to Sunday, Tuesday, or Wednesday games that have been postponed, suspended, or cancelled due to weather or unplayable field conditions are only able to redeem their rainout vouchers for Sunday, Tuesday, or Wednesday games.
Rain Delay
The game is temporarily paused due to rain. Games are placed in rain delay in the hope that the rain will pass, and the game can be resumed later that same day.
Suspended/Rain-Shortened
A game may be suspended at any point due to weather and resumed from the point of suspension another day.
A game is considered rain-shortened when the umpires halt play after the game is deemed official (after 4.5 innings when the Canadians are leading or after 5 innings if the game is tied or the visiting team is leading).
Postponed
A postponed game is one that has not started and will not be played on the originally scheduled date due to inclement weather or unplayable field conditions. Postponed games are typically made up as part of a single-admission doubleheader the next time the two teams meet.
Cancelled
A cancelled game is one that will not be rescheduled. Typically, games are deemed cancelled when the schedule does not permit the two teams to play another game against each other.
Rainout FAQ’s
Q: Who receives rainout vouchers?
A: Only attending patrons will receive undated vouchers for tickets from postponed, suspended, or cancelled games in the 2024 season. If you purchased tickets and forwarded, donated, sold, or in any way transferred your tickets to another fan/organization, you will not be eligible to receive vouchers for those tickets. This policy encompasses all ticket holders, including full and half-season ticket holders and Flex Pack holders.
Q: Who is the attending patron?
A: The attending patron is the fan that is using the ticket. Fans that have forwarded, donated, re-sold, or in any way given away their ticket are not considered the attending patron and are not eligible to receive rainout vouchers.
Q: How do I get my rainout vouchers?
A: Rainout vouchers are digital vouchers that will appear in the attending patron’s My C’s Tickets account shortly after a game has been officially deemed postponed, suspended, or cancelled due to weather or unplayable field conditions. If you have a physical game ticket, you are also welcome to present that physical ticket at the Nat Bailey Stadium Box Office to redeem your rainout voucher.
Q: Can I upgrade my seat from the rainout game?
A: No. Rainout vouchers are only redeemable for tickets of equal or lesser value.
Q: Can I get a refund?
A: No. Tickets are non-refundable.
Q: I bought tickets from a third-party reseller (e.g. StubHub), how do I get my rainout vouchers?
A: Fans that purchased their tickets through a third-party reseller will need to contact that reseller regarding their tickets.
Q: Do my rainout vouchers carry over to next season?
A: No. Rainout vouchers are only eligible to be redeemed for tickets of equal or lesser value within the same season the rainout occurred.
Q: I had Box Seats for the rained-out game but there’s no Box Seats available for the game I want to redeem my rainout vouchers for. Can I get a refund for the difference?
A: No. Tickets are non-refundable. Vouchers are redeemable for tickets of equal or lesser value.