A-to-Z Guide
This page serves to inform you of procedures and policies at McCormick Field. Should you need additional information, please email info@theashevilletourists.com or call (828) 258-0428.
A-to-Z Guide
A
ADA Accommodations
McCormick Field is a completely ADA accessible facility. Disabled guests may enter McCormick Field via the main gate or through the Ingles Picnic Area. Parking spaces are marked clearly in front of McCormick Field for both the half-circle drive and the main parking lot. All restroom facilities are also ADA friendly. Please notify the Asheville Tourists ServPro Box Office at (828) 258-0428 when purchasing tickets if you require an accessible seat.
Age Requirement
All children ages six years and older must purchase a ticket for entry into McCormick Field. Infants and children five years of age and under will be admitted free in the general admission area or as long as they sit comfortably in a parent's lap in other areas of the ballpark.
Alcohol Management
No alcoholic beverages may be brought into or removed from McCormick Field. North Carolina state law prohibits the sale of alcoholic beverages to persons under the age of 21. There is a limit of one alcoholic beverage per person per purchase.
Announcements
For any public address announcements, please visit the MAHEC Guest Services gazebo located near the front gate. Announcements will be made based upon available time.
ATM
The in-stadium ATM is located near the main gate outside of the Tourists Merchandise store.
B
Baby Changing Tables
Baby changing tables are located in both the men's and women's restrooms at McCormick Field. The restrooms are located on the concourse behind home plate and down the third base line.
Bags & Backpacks
For your safety, all bags, backpacks, and purses are subject to search upon admittance to the ballpark.
C
Cameras
Still and hand-held video cameras are welcome at McCormick Field, however, tripods are not permitted. Video reproduction of Asheville Tourists games or McCormick Field events is strictly prohibited without express written consent from the Asheville Tourists and Minor League Baseball.
Cellular Phones
Cellular phones are permitted within McCormick Field provided their use does not interfere with other fans' enjoyment of the game.
Comments/Suggestions
Guests are always encouraged to bring forth any comments and/or suggestions. Simply speak with any available Asheville Tourists front office member, or visit the MAHEC Guest Services gazebo near the main gate. Guests may also mail written comments or suggestions to: The Asheville Tourists Baseball Club, McCormick Field, 30 Buchanan Place Asheville, NC 28801, or email them to: info@theashevilletourists.com.
Concessions & Catering
Professional Sports Catering is the food service provider for the Asheville Tourists and all events hosted at McCormick Field. They are recognized for their unequaled style of service, quality of product, and hospitality. Credit/Debit cards are accepted at the concession stands.
D
E
F
Field Dimensions
Left Field - 326 feet; Left Center - 370 feet; Center - 373 feet; Right Center - 320 feet; Right Field 297 feet.
First Aid
In the unlikely event that you are injured at McCormick Field, Mission Hospital's EMTs are on site to handle any medical needs. The Mission Hospital EMTs are located at the front gate, beside the MAHEC Guest Services Gazebo. Should need medical attention, please contact the nearest Asheville Tourists staff member. We will be happy to assist you.
Foul Balls & Bats
The holder of each ticket assumes all risks and danger arising from the action of the players, coaches, and officials on the field before, during, and after the actual occurrence of the event. Such risks and danger include, but are not limited to, being injured by objects such as bats, balls, bases, helmets, and promotional merchandise that are thrown, batted, kicked, shot, tossed, etc. from the field, bullpens, dugouts, and other areas on the stadium grounds. The ticket holder voluntarily agrees that DeWine Seeds Silver Dollar Baseball, the Asheville Tourists management and team members, City of Asheville, the South Atlantic League, various participants and participating clubs, and all of their respective agents, officers, directors, owners, and employees are expressly released by the ticket holder from any claims arising from such causes.
G
Gate Times
The main gate opens 60 minutes prior to each home game for all guests. Special game times and double-header games may vary. Please inquire at (828) 258-0428.
H
Humana Courtesy Vehicle
The Asheville Tourists and Humana are teaming up during the season to provide a courtesy golf cart for fans needing assistance when attending baseball games at McCormick Field. The six-person golf cart will circle the parking lots and surrounding areas immediately adjacent to McCormick Field to pick up fans who need a ride to the front gate. The service will also be available after games on a first-come, first-served basis.
I
J
K
L
Lost & Found
Guests may inquire about lost and found items at the MAHEC Guest Services gazebo. To inquire about lost and found items after a game, guests may call the Asheville Tourists front office at (828)258-0428 during business hours (8:30 am to 5:30 pm). Items will be held for thirty days before being discarded or donated to charity.
Lost Children
In the unlikely event that a member of your party becomes separated, please report to the MAHEC Guest Services gazebo for assistance. The Asheville Tourists staff is always available to help locate any lost or separated guests.
M
McCormick Field ServPro Box Office Hours
Monday through Friday 8:30am to 5:30pm
Saturday Game Days open at 10am
Sunday Game Days open at 10am
Saturday Game Days open at 10am
Sunday Game Days open at 10am
*Holiday hours may vary*
Merchandise
The Tourist Trap team merchandise store is open daily from 8:30 am - 5:30 pm, Monday through Friday and during all Asheville Tourists games. The store accepts cash, checks, Visa, Master Card, American Express, and Discover.
N
O
On-Field Access
Only authorized personnel will be permitted on the field before, during, and after the games. Any unauthorized person entering the field or the top of the dugouts will be removed from McCormick Field and subject to arrest.
Outside Food and Beverages
No outside bottles, cans, coolers, food or beverages may be brought into McCormick Field. Exceptions will be made for those with specific medical needs or items needed for infants and small children. Professional Sports Catering, the Tourists' food services provider, will make every effort to accommodate our guest's food preferences.
P
Pets
Pets are not permitted inside McCormick Field, except for Doggies at the Diamond games. However, service animals are welcome.
Q
R
Rain Check Policy
If an official game is not played, that being 4.5 innings if home team is leading or 5 innings if game is tied or if the visiting team is leading, the ticket may be used as a rain check. In this case, this ticket may be exchanged for a ticket of equal value, based on seating availability, for any future non-restricted home game. Exchanges are accepted exclusively at the McCormick Field ServPro Box Office. Tickets for official games that are suspended after becoming an official contest do not qualify as rain checks.
Re-Entry
Once you have been admitted through the ticket gate, re-entry to McCormick Field is not permitted for that event. This re-entry policy has been implemented for your safety. In the case of an emergency, guests are asked to visit the MAHEC Guest Services gazebo for a re-entry hand stamp.
S
Smoke-Free Policy
Smoking is not permitted within the seating areas at McCormick Field. Designated smoking areas have been set up on the concourse area.
Stadium Address, Telephone and Website
The Asheville Tourists Baseball Club
McCormick Field
30 Buchanan Place
Asheville, NC 28801
Phone: (828) 258-0428
Fax: (828) 258-0320
www.theashevilletourists.com
T
Tickets Online
Asheville Tourists tickets may be purchased online by visiting the main Ticket Information & Policies page.
Tune In To the Live Game Broadcast
Catch all the exciting Asheville Tourists baseball action on TuneIn Radio and First Pitch- the Official App of Minor League Baseball! Each live broadcast begins 15 minutes prior to the listed start time with "Tourists Talk", the official Asheville Tourists pre-game show. Play-by-play announcer Doug Maurer calls the action all season long on the web at TheAshevilleTourists.com.