Erlanger Park A–Z Information Guide
A Animals – No animals are allowed inside Erlanger Park except for trained service animals accompanying a fan and during designated Dog Days. Service animals must have appropriate documentation. B Bag Policy – All bags must be clear. Exceptions include 6" x 10" single-compartment purses and diaper bags. All bags
A
Animals – No animals are allowed inside Erlanger Park except for trained service animals accompanying a fan and during designated Dog Days. Service animals must have appropriate documentation.
B
Bag Policy – All bags must be clear. Exceptions include 6" x 10" single-compartment purses and diaper bags. All bags are subject to inspection.
Bathrooms – Restrooms are located throughout the stadium including on the first base side and behind the Rock City Bar'n. A Family Restrooms are also available on the third base side of the concourse.
Beer Sales – Beer sales conclude at the end of the 7th inning.
C
Cameras & Video – Personal-use cameras and handheld video devices are permitted. Recording of game action for reproduction is prohibited. Tripods and other equipment that obstruct views are not allowed.
Cashless Ballpark – Erlanger Park is a completely cashless facility. Credit/debit cards, gift cards, and loaded tickets are accepted. Fans with cash may visit the Great Clips Fan Assistance Booth to convert cash into a gift card.
Concessions – A wide variety of food and beverage options are available throughout the concourse, including the team's Food Hall, permanent stands and portable carts throughout Erlanger Park.
Concourse Pass - Concourse passes start at $9 and get you into Erlanger Park. Fans can sit in the Little Debbie Berm or stand at any of the Drink Rails through out the park.
Concourse Suites - Concourse Suites are private, open-air suites located at the top of the seating bowl. Available for groups of 15 to 35 people and starts at $32 a person.
Creature Comforts Saturday Concert Series - Every Saturday Home Game the Lookouts will have a pre-game Saturday Concert sponsored by Creature Comforts. The concert will take place in Centerfield between the Kubota of Chattanooga Club and the Little Debbie Berm. Gates for Saturday games open at 5:00 p.m.
Customer Service Booth (Great Clips) – The Great Clips Fan Assistance Booth is located behind home plate. Assists with ticketing, lost and found, gift cards, anthem check-ins, first pitches, and general inquiries.
D
Digital Tickets – All tickets are digital and are accessed through your MLB account on your MILB App. Tickets may be texted, emailed, or printed at home.
Donation Requests – Donation requests should be made online via the donation request form.
Dugouts – The Lookouts occupy the 3rd-base dugout; visiting teams occupy the 1st-base dugout.
E
Eldridge Services Field Boxes & Half Rounds - Located in the left field corner, field boxes and half rounds function as smaller, outdoor suites. They enable a company or small group of fans to have their own private area at the ballpark, with full wait service, at a lower price point than luxury suites. Each comes in sets of four tickets and can be purchased on a seasonal or partial season basis.
Elevator – Five elevators are located within Erlanger Park. Elevators provides access to private group areas.
Employment - The Lookouts are always hiring for seasonal positions! Apply here: https://www.milb.com/chattanooga/forms/employmentapplication
Entrances/Exits – All fans must enter and exit through either the Main Front Gates or the Centerfield Gates. Each gate features a unique design by local Chattanooga artist Tommy Bronx.
Event Rentals - Erlanger Park has a variety of spaces available for rent throughout the year. Erlanger Park will be home to many events including, weddings, concerts, yoga, banquets, fundraisers and more. To learn more contact the team's Special Events Department (Annal Williamson - [email protected] or Kayla Purdon - [email protected]).
F
Fireworks Friday - After every Lookouts Friday home game, the team will shoot off Fireworks immediately following the game. Fireworks are weather permitting.
First Aid – The Erlanger First Aid Room is located on the third base side of the field near the elevator and staffed by trained medical personnel.
Food & Beverage Policy – Outside food and beverages are not permitted, except for baby formula and medically necessary items.
Food City Family Fun Sundays - After each Sunday Game kids can run the bases and fans can play catch on the field at Erlanger Park.
Foul Balls – Fans may keep balls hit into the stands. Please remain alert and do not interfere with balls in play.
Fun Zone - The Lookouts Fun Zone is open during every game (weather permitted). Wristbands are $12 for unlimited play (excludes speed pitch)
G
Gift Cards – Available at the Team Store and Customer Service Booth. Redeemable at all concession and retail locations.
Group Areas – Erlanger Park offers a variety of group spaces, including, but not limited to, the Coca-Cola Pattern Shop, EPB PowerHouse, HHM Party Decks, and the Kubota of Chattanooga Club. Contact Group Sales for details by calling 423-267-2208.
H
Handicap Parking - Handicap parking is available in the Chestnut Street and the 28th Street Lots.
Handicap Seats – Erlanger Park has handicap seats located throughout the park. Please call 423-267-2208 to purchase handicap seats.
Hunter Oil Cabanas - The Hunter Oil Cabanas are located in Center Field next to the Kubota of Chattanooga Clubs. These spaces are available for rent nightly for 10 people. Each Hunter Oil Cabanas has a cantilevered roof, private seating, a tv and wait service. Hunter Oil Cabanas are $199 total for 10 tickets and can be bought with single game tickets.
J
Just 25 Cents! – Wanda, a beloved Lookouts tradition dating back to Engel Stadium, continues to greet fans. Programs, once 25 cents, are now FREE and available in a digital only format.
K
Kids Club – The Creative Discovery Museum Little Lookouts Club is open to children 12 and under. Benefits include free admission to three games (5/3, 6/14, 8/23), exclusive events, a free limited edition jersey, and a play pass for each game. Register online at Lookouts.com.
L
Loaded Tickets – Tickets may include preloaded value redeemable at concession and merchandise locations.
Lost & Found – Located at the Lookouts Ticket Office. For postgame inquiries, call (423) 267-2208.
M
Media Access – Credentialed media must display passes at all times. For credentials, contact Dan Kopf at [email protected].
N
National Anthem – Performances must be scheduled in advance through the Group Sales Department ([email protected])
O
On-Field Access – Only authorized personnel are permitted on the field at any time.
P
Parking – Parking is available in the Chestnut Street Lot and the 28th Street Lot for $8.
Directions include:
- From Downtown: via 20th St. to Chestnut Street Lot
- From I-24/Highway 27: via Broad Street to 28th Street Lot
A full parking map is available here:
https://img.mlbstatic.com/milb-images/image/upload/milb/t5ua5jt3d4xeebmjfgth.pdf
Press Box – Located on the Suite Level. Access is limited to approved personnel.
S
Scoreboard Messages – Messages may be purchased at the Customer Service Booth for a $5 donation. Requests must be submitted by the middle of the 5th inning and will appear during the middle of the 6th inning.
Season Tickets - Season Tickets for Erlanger Park are still available. Lock in your seats for every game and be a part of all of the action, memories, and community fun all season long. As a season ticket holder, you’ll enjoy a premium experience each night at the ballpark. Call 423-267-2208 to get yours today.
Smoking Policy – Smoking and vaping are not permitted anywhere inside Erlanger Park.
Sponsorship - If you are interested in partnering with the Lookouts please email Vice President Andrew Zito at [email protected].
Suites – The Unum Suite Level offers premium hospitality spaces available for nightly rental. Call (423) 267-2208 for availability.
Strollers – Strollers are permitted inside Erlanger Park. Specific storage location not provided.
T
Team Store – Located inside the main gates. Open Monday–Friday, 9:00 a.m. to 5:00 p.m., and during all home games. Parking for the Team Store on non-game days and before 5:00 p.m. on game days is available in the VIP Lot.
U
Umbrellas – Permitted but may not obstruct the view of other fans. Ushers may ask guests to lower umbrellas if necessary.
W
Will Call – Will Call is no longer available. All tickets are digital.