BayCare Ballpark A-Z
While in the ballpark, tickets for future games may be purchased at the Customer Service/Advance Tickets window located on the first base side of the main concourse behind Section 106. Also purchase tickets at ThreshersBaseball.com.
The Administrative Offices can be found on the West Side of the ballpark off of Old Coachman Road. The Offices are open Monday-Friday from 9am-5pm and may be reached at 727-712-4400.
Animals are not allowed in the ballpark, with the exception of special events and service animals.
PA and video board announcements can be arranged for a nominal fee by visiting Guest Services behind Section 106 before the end of the second inning.
The ATM is located on the first and third base side of the main concourse. We strongly encourage touchless electronic transactions.
Per MLB protocols, players and fans are not allowed to interact due to COVID policies and autographs are strictly prohibited during this season.
For safety, NO BAGS are permitted at the ballpark except for medical or diaper bags.
Full-size baseball bats are prohibited from entry by guests to the ballpark.
Seating on the outfield berm is available in pods of four tickets and sold at the ticket office. Blankets are permitted to be brought in to the park for berm seating. Chairs, folding chairs, camp chairs, and the like, are not permitted to be brought in to the park. Only patrons with a Berm pod ticket will be able to access the Berm to accommodate social distancing.
All guests entering the ballpark must have a ticket, including children. Tickets for children ages 4 and under are free, but still must be issued by the BayCare Box Office for entry.
The Customer Service/Advance Tickets window is located on the first base side of the main concourse behind Section 106. Guests can report problems, check for lost and found items and claim prizes at this location. Tickets for future games may also be purchased here.
From Tampa: Highway 60 (Courtney Campbell Causeway) West. Cross over Highway 19 and go to the next stoplight (Old Coachman Road). Turn right (North) at Old Coachman Road. Go North through the Drew Street intersection. Stadium will be on right. 601 N. Old Coachman Road
From the North: U.S. Highway 19 South to N.E. Coachman Road (State Road 590). Turn right (West) onto N.E. Coachman Road and go to the first stoplight. Turn left (South) onto Old Coachman Road. Stadium will be on the left. 601 N. Old Coachman Road
From the South: U.S. Highway 19 North to Gulf to Bay Blvd. (Highway 60). Exit Highway 19 at the Gulf to Bay/Highway 60 exit. After exiting, turn left (West) onto Gulf to Bay/Highway 60 and go to the next stoplight (Old Coachman Road). Turn right (North) onto Old Coachman Road. Go North through the Drew Street intersection. Stadium will be on right. 601 N. Old Coachman Road
From the West/Clearwater Beach: Drew Street East approximately 3.5 miles to Old Coachman Road. Turn left (North) onto Old Coachman Road. Stadium will be on the right. 601 N. Old Coachman Road.
The First Aid office is located on the first base side of the main concourse. Guests can either report to this office or contact an usher if in need of medical assistance.
FOOD AND DRINK POLICY
No food, bottles, coolers or cans may be brought into the ballpark. The Phillies reserve the right to search any medical or diaper bags entering the ballpark. You may remove your face covering while actively eating or drinking, but you must be stationary and maintain appropriate physical distancing.
Any foul ball hit into the stands may be kept. Guests are not permitted on the field or to reach into the playing area. Foul balls may be dangerous, so please be alert at all times and aware of the potential hazards.
Ballpark gates will open 1 1/2 hours prior to scheduled game time.
Disabled seating is available all throughout the ballpark. Limited wheelchair seating is available through the ticket office in person or on the telephone. One companion seat is available for purchase with each wheelchair space. An elevator is available for disabled use on the first base side of the stadium (South Parking Lot). Drop-off is available on the West Side of the ballpark (no elevator access here). Please contact an usher for assistance entering and exiting the ballpark.
Following CDC and Safety guidelines, the playground will not be operational during ballpark hours.
LOST AND FOUND
Located at Customer Service behind Section 106
For all guests age 2 and older, masks are required at all times in the ballpark other than eating and drinking in your designated seats. Security will monitor this policy and guest who do not adhere may be asked to exit the facility.
All guests are subject to metal detection screening (walk-through units and/or handheld wands) before gaining access to the ballpark. To expedite ballpark entry it is only necessary to remove large metal objects prior. Cell phones, coins, watches, and belts do not have to be removed and bags will always be inspected. A supervisor should be notified if a guest does not wish to walk through a metal detector. Guests with pacemakers should never be hand-wanded. Strollers and wheelchairs will be directed for visual inspection. Guests are encouraged to take prohibited items back to their vehicle. Items left at the gates are not the responsibility of The Threshers.
Parking for Phillies Spring Training is $12 for cars. Handicapped, suites, and season ticket holder parking is in the South lot, off of Drew St. and US 19. General parking is in the grass lot off of Old Coachman Rd. in front of the West gate of the ballpark, at the Carpenter Complex south of the park on Old Coachman Rd., and at the Joe DiMaggio Complex at the North/West corner of Drew St. and Old Coachman Rd.
For the map of seating areas, please click here.
Smoking is prohibited in most areas of the ballpark. Special smoking sections are marked. Smoking is permitted only on the concourse bridge by the right field foul poul and the Tiki Pavilion in left field.
The Threshers Team Store, Diamond Outfitters, is located next to the ballpark's west entry, and features hats, apparel and collectibles to satisfy Threshers fans of all ages. Merchandise available 24 hours a day on-line at ThreshersBaseball.com.
The Threshers (home) dugout is located on the third base side of the field.
TICKET OFFICE HOURS
The Main Ticket office located near the west entry is open Monday-Friday from 10am-4pm, with extended hours for night and weekend games.
The Frenchy's Tiki Pavilion is located beyond the left field wall. It features a variety of mixed drinks, beer and wine for guests 21 and over. Seats in this section are first-come, first-serve during Threshers season.
Firearms, weapons, knives, tasers and other dangerous or hazardous devices or substances (collectively "weapons") are prohibited at BayCare Ballpark, unless carried by an on-duty police officer or otherwise expressly approved by The Threshers. Anyone bringing such a weapon to the premises must return it to their vehicle immediately.
**These policies may be amended at any time. *