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PK Park Health and Safety Protocols

The Eugene Emeralds are committed to the health and safety of our fans, players and employees.

This website is the best source for pertinent announcements regarding PK Park protocol and updates for Ems games.

Know Before You Go

Health and safety during your visit is our top priority. Here’s what you need to know to prepare for your visit to PK Park.
masks

Face Coverings

Ticket holders two (2) years and older will be required to wear a face covering that covers their nose and mouth at all times, except when actively eating or drinking. This applies to PK Park staff.

distancing

Physical Distancing

PK Park will use a multifaceted approach to guide ticket holders safely throughout the ballpark. Displayed signage, floor graphics, public address announcements and video board graphics will communicate physical distancing protocols.

All seats will be sold in pods, in allotments of 2-6, with a small percentage of single seats and pods larger than 6 being available. Each pod will be positioned physically distanced from other pods in any direction.

card only

Payment

In an effort to limit direct contact between employees and fans, we will be going CASHLESS at the ballpark this year. Credit and Debit Cards will be accepted for parking, at concession stands, the team store and box office.

parking

Parking

If driving is the way you feel most comfortable coming to the ballpark, please allow extra travel time and lock in your parking space ahead of time.

Rest assured that our parking operations staff will follow all health and safety protocols that apply to the ballpark, and we are working on ways to make the experience of using PK Park parking facilities completely contact-free.

Our open-air accessibility shuttle will continue operating with accommodations for physical distancing and frequent cleaning.

Parking can also be purchased day of game at the parking lot for $6. The parking lot takes CREDIT AND DEBIT CARD ONLY.

NOTE: Tailgating is not allowed in any PK Park parking lots due to health and safety regulations.

clear bag

Bag Policy

In an effort to limit contact points and avoid lines at the gates, PK Park will enforce the following restrictions regarding bags.

  • Bags must be clear
  • No bags larger than 12”x6”x12”
  • One bag per person
  • Jackets and blankets must be worn or carried and not put in bags

CLICK HERE for exceptions and more information on the Emeralds bag policy.

dig tix

Digital Tickets

Your MyProvenue MyTickets account provides a convenient, secure way to use and share mobile tickets, allowing contactless entry. Access or forward your tickets prior to arrival.

Learn more about digital and mobile ticketing, including step by step instructions on how to access your tickets HERE.

concessions

Concessions

Concessions WILL BE available during our games in May.

Guests may only eat or drink in their ticketed seats. All lines at concessions stands will be separated with six (6) feet of physical distancing.

Select areas in the ballpark will have access to mobile ordering thru Porter in June.

ada

ADA Accessibility

ADA accessible seating will be available for purchase above sections 2, 4, 10, and 12 and are based on availability.

Accessibility to these seats are ONLY available through the Home Plate Gate Entrance. PK Park's elevator and ramp to the upper concourse ARE NOT ACCESSIBLE from the First Base Gate Entrance.

We will have an open air accessibility cart available to those who need assistance getting from the parking lot to the Home Plate Gate Entrance.

gate time

Gate Times

Gates will open an hour before game time. We encourage early arrivals to limit lines at the gates.

Ticketing and Ballpark Seating

All seats will be sold in pods positioned for physical distancing.
tickets

Ticket Sales

Single Game Tickets AVAILABLE HERE!

Due to social distancing protocols, single game tickets will be released as they are made available in accordance with State and County COVID-19 guidelines. SIGN UP HERE to join the Squatch List, a mailing list that enables you to be the FIRST to receive emails about Emeralds news, promotions, sales, and more!

seating pods

Physically Distanced Seating

All seats will be sold in pods, in allotments of 2-6, with a small percentage of single seats and pods larger than 6 being available. Each pod will be physically distanced from other pods in any direction.

ada

ADA Accessibility

ADA accessible seating will be available for purchase above sections 2, 4, 10, and 12 and are based on availability.

Accessibility to these seats are ONLY available through the Home Plate Gate Entrance. PK Park's elevator and ramp to the upper concourse ARE NOT ACCESSIBLE from the First Base Gate Entrance.

We will have an open air accessibility cart available to those who need assistance getting from the parking lot to the Home Plate Gate Entrance.

kids

Kids Age Requirements

Children 24 months and younger do not need a ticket to enter PK Park. However, they must sit on the lap of an accompanying adult.

player buffer

Player Buffer Zone

For fan and player safety, a 6'-12’ buffer zone will be activated in certain areas of the ballpark seating configuration, specifically around the dugouts and bullpens.

assurance

Ticket Assurance

If any of the games associated with your ticket purchase(s) are impacted by Covid-19 restrictions (e.g. canceled, played without fans in attendance, testing/vaccination requirement), the ticket value will be credited to your account.

Concessions and Gameday Experience

We are exploring modifications to the gameday experience to maintain security and enhance health and safety.
concessions

Concessions & Mobile Ordering

Concessions WILL BE available during our games in May.

Guests may only eat or drink in their ticketed seats. All lines at concessions stands will be separated with six (6) feet of physical distancing.

Select areas in the ballpark will have access to mobile ordering thru Porter in June.

masks

Face Coverings

Ticket holders two (2) years and older will be required to wear a face covering that covers their nose and mouth at all times, except when actively eating or drinking. This applies to PK Park staff.

distancing

Physical Distancing

PK Park will use a multifaceted approach to guide ticket holders safely throughout the ballpark. Displayed signage, floor graphics, public address announcements and video board graphics will communicate physical distancing protocols.

clear bag

Bag Policy

In an effort to limit contact points and avoid lines at the gates, PK Park will enforce the following restrictions regarding bags.

  • Bags must be clear
  • No bags larger than 12”x6”x12”
  • One bag per person
  • Jackets and blankets must be worn or carried and not put in bags

CLICK HERE for exceptions and more information on the Emeralds bag policy.

teamstore

Emeralds Team Store

The Emeralds Team Store (located near First Base Gate) will be open for games and is following retail guidelines set forth by Lane County.

  • Fans are required to wear a face mask at all times
  • Please keep a distance of six (6) feet while in the store
  • Merchandise items will be sold concert style – please do not touch any items unless you have purchased them.
santitize

PK Park Sanitization Strategy

Below are some of the procedures and protocols being implemented to maintain a clean and healthy environment at PK Park:

  • Electrostatic sprayers, which disinfect up to 54,000 square feet per hour, are being used to disinfect multiple areas.
  • High contact areas such as handrails, elevator buttons, door handles, and bathrooms are being disinfected regularly.
  • The seating bowl is being cleaned and disinfected after every game.
  • Hand sanitizing stations are being placed throughout the ballpark.
  • Emeralds ballpark operations staff have consulted with cleaning professionals to provide a safe and healthy ballpark experience.