Everything You Need To Know

Nightly Attendance

For a more relaxed visit, Monday through Thursday evenings typically offer lighter crowds, making them a great time to stroll through the event, enjoy the lights, and take your time experiencing everything the Holiday Lights Extravaganza has to offer.

Friday and Saturday evenings are especially popular. For a more comfortable experience on these nights, consider visiting later in the evening when you’ll have more time and space to enjoy the festivities.

Peak Times

The event is typically busiest between 6 and 7 PM. All activities remain open throughout the evening, so consider planning your visit before or after this peak time for a more leisurely experience.

What does my ticket entry include?

All tickets are general admission and get you access to the breathtaking view of more than 1 million LED Holiday Lights with themed light areas, the craft stations, numerous photo opportunities, and visits with Santa Lou E. Claus.

The Loons Express Train, s’mores kits, food, beverage, and merchandise are available for an additional cost.

CAN I BUY TICKETS DAY-OF?

Yes! Tickets can be purchased online day-of or you can buy tickets directly at the Loons Box Office which is open on Loons Holiday Lights Extravaganza dates from 10AM-9PM on weekdays and 5PM-9PM on weekends.

The Loons front offices will be closed during the holidays (11/26 - 11/27 and 12/21 - 1/2). On these dates, the Loons Box Office will be open from 5PM - 9PM.

HOW LONG IS THE LOONS HOLIDAY LIGHTS EXTRAVAGANZA OPEN?

Loons Holiday Lights Extravaganza will begin on Saturday, November 14, 2026, and will run on select nights until January 2, 2027. The event will take place 6PM - 9PM Monday through Friday and 5:30PM - 9PM on Saturdays and Sundays.

HOW MUCH ARE TICKETS TO THE LOONS HOLIDAY LIGHTS EXTRAVAGANZA?

Admission is $13.50 for all dates (including fees). Children 2 years old and under are free.

Planning to bring a group? Save $2.50 on each ticket for groups of 20 or more! Click here to learn more.

CAN I HOST OUR HOLIDAY PARTY AT DOW DIAMOND?

We'd love to host your holiday celebration here at Dow Diamond during the Loons Holiday Lights Extravaganza. We have event spaces at the ballpark that can accommodate anywhere from 20-225 guests. Please email Dave Gomola at [email protected] or click here to submit your info.

IS THIS A DRIVE-THRU EXPERIENCE?

No, Loons Holiday Lights Extravaganza is a "walk-thru" experience that takes you all the way around Dow Diamond. Make sure to dress appropriately for the weather, so you can enjoy the night in comfort.

WHERE CAN WE FIND PARKING?

There are numerous parking options available at no cost when attending the Loons Holiday Lights Extravaganza at Dow Diamond. There are approximately 700 parking spaces on-site at Dow Diamond available for free. There are an additional 2,000 spaces in the immediate vicinity at local businesses and public parking lots, many of which are free.

View parking options.

WHERE CAN WE FIND LOONS MASCOT LOU E. LOON?

Lou E. Loon will make appearances each night, as Lou E. Claus.

WHERE ARE THE RESTROOMS LOCATED?

Men’s, women’s, and family restrooms will be open along both baselines.

WHERE CAN I WARM UP?

The entire Dow Diamond concourse will be heated, as well as the Loon Loft Team Store.

WHAT TYPES OF PAYMENT ARE ACCEPTED?

Guests are reminded that Dow Diamond is a cashless venue. All food/beverage, the Loons Express, and the Loon Loft Team Store require additional purchases. All other activities are included in the ticket price.

WHAT IS YOUR CHAPERONE POLICY?

All guests ages 17 years old or younger must be accompanied by a chaperone who is at least 21 years old to be admitted to the Loons Holiday Lights Extravaganza. One (1) chaperone may accompany no more than ten (10) guests ages 17 or younger. In addition, the chaperone must accompany their party during their entire experience at Deck the Diamond.

Guests 18 years of age or older may be asked to present a valid government-issued photo identification (Driver's license, State Issued ID Card, Passport) with date of birth at entry to verify their age. If unable to verify proof of age, guests may be denied entry into Dow Diamond. Guests ages 17 years old or younger who are found inside the ballpark unaccompanied by a chaperone will be subject to ejection.

WHAT HAPPENS IN THE CASE OF BAD WEATHER?

In the unlikely event that a Holiday Lights Extravaganza night must be canceled due to extreme circumstances, we will communicate via social media on the Great Lakes Loons Facebook and Instagram pages, loons.com, and via text to fans that have already purchased tickets.

The great news is that all purchased tickets for the canceled night can be exchanged for any remaining Holiday Lights Extravaganza date this holiday season.

IS RE-ENTRY ALLOWED?

Re-entry is only permitted through a designated gate and requires a valid hand stamp.

CAN I WALK AROUND MORE THAN ONCE?

Yes! Guests are welcome to explore and enjoy the holiday festivities as much as they’d like until the Holiday Lights Extravaganza closes for the night at 9:00 PM.

WHAT IS YOUR BAG POLICY?

For security purposes, only small personal bags (such as purses and diaper bags) are permitted inside Dow Diamond. All bags are subject to search at entry. Large bags, coolers, and backpacks are not allowed. There are no storage lockers on-site, so please leave unnecessary items in your vehicle.

DOES MY 2-YEAR-OLD NEED A TICKET?

No, children age 2 years and under do not require a ticket for entry.

ARE PETS OR SERVICE ANIMALS ALLOWED?

Dow Diamond welcomes service animals as defined under the Americans with Disabilities Act (ADA) Title III. A service animal must be a dog (or miniature horse) individually trained to perform specific tasks directly related to a person’s disability. Emotional Support Animals (ESAs) are not covered under the ADA and therefore are not permitted, as they provide comfort but are not trained to perform specific tasks.

WHAT IS YOUR SMOKING POLICY?

Smoking, including e-cigarettes and vaping, is not permitted inside Dow Diamond. Designated smoking areas are located near the Front Gates. Please see a Loons Staff member for proper re-entry procedures.

WHAT IS THE TICKET EXCHANGE POLICY?

Ticket exchanges are not offered for the Holiday Lights Extravaganza. Any exceptions will be handled on a case-by-case basis.