Title: Account Executive, Ticket Sales
Department: Ticket Sales
Reports To: Director of Ticketing
FLSA Status: Exempt
Summary: Iowa Cubs is actively seeking an Account Executive to join their highly dynamic Ticket Sales Team. We believe that Ticket Sales is a vital part of our teams' performance, and our Account Executives play a critical role in that success. We are looking for someone who is interested in growing within the sports industry and curious to learn the inner workings of our business at every level. If this sounds like you, then you know Ticket Sales is the best place to start your career. The individual in this position is expected not only to be an exceptional salesperson but also to deliver outstanding customer service to all clients to ensure fan retention and to establish a positive experience with the brand.
Essential Duties: Essential job duties for this position include the following items. Other duties must be performed as assigned or required.
- Represent the organization with the utmost professionalism in the community
- Generate new business by prospecting, cold calling, appointments, stadium tours, and attending networking/community events
- Renew all group, hospitality, and season ticket members
- Work closely with sales and marketing departments to develop compelling sales programs and components focused on long-term business sustainability
- Maintain a database of contacts and sales progression using [Ticketing System]
- Meet and/or exceed personal sales goals
- Meet and/or exceed daily and weekly outbound call/appointment minimums
- Contribute to overall operation by “answering the call” when assistance is needed in another area of our operation
Qualifications: To perform this job successfully, the individual in this position must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skills and ability required.
Education/Experience:
- Bachelor's Degree or equivalent work experience
- Minimum of 6 months of sales or customer service experience
- Demonstrate a proven track record in sales and building quality relationships, preferably within the sports industry
- Have a friendly and professional telephone manner
- Strong desire to learn about our business and grow your professional career
- Ability to effectively express ideas verbally and in writing
- Possess a positive attitude
- Maintain a flexible work schedule
- Other duties as assigned
Certificates, Licenses, Registrations:
- Valid Driver’s License required
DBH IOWA, LLC/IOWA CUBS
Position Description
Language Skills:
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to speak effectively before groups of customers or employees of an organization.
Mathematical Skills:
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability:
- Ability to apply logic to solve problems from written or oral instructions.
- Ability to deal with problems involving a few concrete variables in standardized situations.
Physical Demands: This role requires the employee to be on their feet regularly and lift up to 25 pounds
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.
- Environmental – There is little to no exposure to hazardous environmental conditions
- Noise – Moderate (i.e. computers, printers, fax machines, etc.)