Ballpark Health & Safety Policies

First Horizon Park Health & Safety Policies

Updated: July 6, 2021

The safety and well-being of our guests and staff is of the utmost importance to the Nashville Sounds and Centerplate, our food and beverage provider. All current guidelines from Major League Baseball, the Metro Nashville Public Health Department, and the Office of the Mayor of the Metropolitan Government of Nashville and Davidson County will be strictly followed and enforced during all events at First Horizon Park.

The public’s cooperation is requested in executing this plan. Please do not attend an event at First Horizon Park if you have been knowingly exposed to COVID-19 in the 14 days prior to an event.

As needed, updates will be made to this web page and communicated via Nashville Sounds and First Horizon Park social media channels and websites.

The procedures identified below represent practical best efforts to keep our community safe.

Click any of the specific titles below to view policy details.

Limited Touchpoints

• A CLEAR BAG POLICY will be in place for all events, limiting contact between staff and guests. One clear bag – either a one-gallon Ziploc style bag or a 12" x 12" x 6" clear plastic, vinyl, or PVC bag – plus a small clutch/purse no larger than 4.5" x 6.5" in size. Exceptions will be made for medically necessary items and/or diaper bags after proper inspection and screening. Lockers for oversized bags and prohibited items not allowed in the ballpark are available for rent at the corner of Junior Gilliam Way and Rep. John Lewis Way. Price of rental starts at $10.

• All toilets, urinals, sinks, and dispensers located in our restrooms have always been touchless and will continue to operate in that fashion.

• First Horizon Park will operate as a CASHLESS facility, including the box offices, concession stands, and retail store.

• We strongly encourage you to purchase admission online.

• DIGITAL TICKETS, delivered via Ticketmaster account manager, will be scanned at entry from guests’ mobile phones. Have tickets? Access your tickets using the Sounds Ticket Wallet in the grey field here>>>.

Facial Coverings

• Facial coverings are NOT required for attendees at First Horizon Park.

Guest Experience / Social Distancing

• Beginning Friday, May 14, the ballpark will operate at full capacity.

• Two sections of the ballpark (118, 121) will continue to offer social-distanced seating areas. Pods of two, four, and six seats will be used in these sections.

• Guests are encouraged to socially-distance themselves from other guests not in their party. This includes concessions lines, restrooms, and all common areas of the ballpark.

• Signage encouraging social distancing and other health practices will be posted throughout First Horizon Park. We will also remind guests to follow posted policies and procedures via public address announcement and video board messaging.

• Restrooms with multiple entrances will be assigned a one-way entrance and exit.

• If guests are not feeling well, they are asked to not attend an event at First Horizon Park.

General Sanitation & Cleaning Practices

• First Horizon Park has increased the frequency and scope of cleaning and sanitizing between events as well as between guests at events. This includes the cleaning of all flat surfaces, including but not limited to concessions counters, drink rails, door handles, and restroom sinks and counters.

• Hand sanitizer stations have been added in high-traffic areas on all levels of the ballpark, including both public areas and employee offices.

• First Horizon Park has implemented the use of industrial-grade, mobile sanitization units that will be used to disinfect surfaces throughout the venue prior to, during, and after events.

Food & Beverage Experience

• All concessions locations will feature cashless transactions only.

• Water fountains will be inoperable; however, the two self-service bottle refill stations on the concourse will be available.

Promotions & Giveaways

• For safety and precautionary reasons, the Sounds Fun Zone and Pop-A-Shot basketball game will be closed for the 2021 season.

Staff Policies

• Centerplate (concessions) staff will be required to wear a face covering only if they are not vaccinated. Vaccinated staff has the option to wear or not wear a face covering.

• Any staff member that is not feeling well will not be allowed entry into the ballpark.

Acknowledgement of Potential Exposure: The Nashville Sounds and Centerplate have taken enhanced health and safety measures - for you, our guests, and our staff. You must follow all posted instructions while visiting First Horizon Park. An inherent risk of exposure to naturally occurring diseases, including but not limited to the novel Coronavirus or COVID-19, (collectively, the “Naturally Occurring Diseases”) exists in any public place where people are present. Naturally occurring diseases are extremely contagious and can lead to severe illness and death. According to the Centers for Disease Control and Prevention (CDC), senior citizens and guests with underlying medical conditions are especially vulnerable. By attending the premises, holder, on his/her own behalf and on behalf of minor(s), knowingly and voluntarily assume the risk of exposure to naturally occurring diseases and possible infection and is deemed to have given a full release of liability to the released parties to the fullest extent permitted by law.

For a complete list of First Horizon Park rules and regulations, please click here.