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The Official Site of the Pensacola Blue Wahoos Pensacola Blue Wahoos

Digital Ticketing

The Pensacola Blue Wahoos are going digital! Digital ticketing provides a safe, convenient and secure way for fans to use and share game tickets. It also helps prevent lost, forgotten and fraudulent tickets and provides a contactless entry solution for all fans coming through the gates at Blue Wahoos Stadium.

Use the resources on this page to learn how you can access, forward and recall your digital tickets, and everything in between!

Accessing Your Tickets

Forwarding & Recalling Your Tickets

Buying Your Tickets

Accessing Your Tickets

Step 1

Visit BlueWahoos.com on your mobile device and click on the "MY TICKETS" banner under the Latest News feed.

Step 2

Enter the email address and password associated with your Wahoos account.

Tap ‘Reset Password’ if you are unable to remember your password.

Step 3

Once logged in to your account, tap the pink 'View Tickets’ to view tickets for your next game or tap the blue ‘View All Ticket Inventory’ to view future dates.

Step 4

After clicking 'View Tickets', your tickets for the game will appear on the screen. Tap on a specific ticket to display the barcode.

Step 5

After selecting a specific ticket, a barcode will appear. Show this to the ticket scanner at the gate!

You can swipe your screen or tap ‘Next Ticket’ to scan barcodes on any additional tickets you may have.

For ease, we recommend saving your tickets to your Apple or Google Wallet for quick retrieval on game day. On the barcode screen (Step 5), click on the Apple or Google wallet button under "Next Ticket" and "Previous Ticket".

Forwarding Your Tickets

Step 1

Once logged in to your account, tap ‘View Tickets’ to view tickets for your next game, or ‘View All Ticket Inventory’ to view future dates. Find and select the date of the game for which you want to forward tickets.

Step 2

Once you have selected your desired game date a list of tickets will appear. Tap ‘Forward’ at the bottom of your screen.

Step 3

Select the tickets you would like to transfer.

Then, tap ‘Choose Friend’ at the bottom of your screen.

Step 4

Tap on a recipient from your current list, or tap ‘Add Friend’ to enter the person’s name and email address if not previously added.

Step 5

Confirm you have selected the appropriate tickets and then tap ‘Forward Tickets.’ The recipient will be notified via the email address used that they now have tickets in their account.

Recalling Your Tickets

Step 1

Once logged in to your account, tap ‘View Tickets’ to view tickets for your next game, or ‘View All Ticket Inventory’ to view future dates. Find and select the game for which you want to recall tickets.

Step 2

Once you have selected your desired game a list of tickets will appear. (There will be a notation under any previously forwarded ticket.) Tap ‘Ticket Actions’ and then ‘Recall’ at the bottom of your screen.

Step 3

Select any previously forwarded ticket that you would like to recall and tap ‘Continue.’

Step 4

Once you've selected the tickets to recall, click "Recall Tickets" and they will be available again on your My Tickets account.

Frequently Asked Questions

We are continuously making improvements at Blue Wahoos Stadium to meet the requirements and standards to be affiliated with Major League Baseball, including installing LED lights and a turf field in 2022. Going digital with our tickets meets upcoming MLB requirements for Minor League stadiums, helping ensure the long-term future of affiliated baseball in downtown Pensacola.

Beyond MLB facility requirements, digital ticketing will provide a safe fan experience with quick and convenient entry on game day. Digital ticketing will also help reduce the risk of lost, stolen, or counterfeit tickets while providing the ability to easily manage, transfer or sell your tickets at any time.

Yes, digital ticketing will be used for any game or event held at Blue Wahoos Stadium.

Yes. Group tickets will be distributed digitally and can be easily transferred to your group members. CLICK HERE to watch a tutorial on using group tickets.

Same as always! Tickets can be purchased online at BlueWahoos.com, in-person at the Blue Wahoos Stadium box office, or by phone at (850) 934-8444. If purchasing a ticket in-person, instead of receiving a printed ticket, your ticket will be automatically loaded into your My Tickets account and a link will be sent to your email for easy retrieval and access.

Standard online ticketing fees are not applied to orders over the phone or orders made in-person at the Blue Wahoos box office through a team sales representative. Purchasing tickets at least 24 hours in advance over the phone or in-person offers the largest savings.

Step 1: search milb.com/pensacola

Step 2: Click on the tab 'Ticket Log-In'

Step 3: Enter your ticket Log-In OR if you have not set up an account before, click sign-up and create an account with the e-mail address you purchased your tickets with

Step 4: Click on the drop down menu in the top right corner and select 'My Pensacola Blue Wahoos Tickets' followed by 'Print Tickets'

Step 5: Select the event you will be attending

Step 6: Select the seats you will be using and hit 'Continue'

Step 7: Click 'Add to Wallet' to add to your Apple Wallet or Google Pay Wallet OR click 'View and Print'

Step 8: Scan your ticket at the gate and enjoy the game!

Yes. Follow the print tickets instructions. Once you have the tickets you are wanting to add selected, click on the button that says 'Add to Wallet'.

We HIGHLY recommend that you add all of your tickets to your Apple Wallet or Google Pay Wallet prior to arrival on game day. This will prevent you from having to deal with connectivity issues at the gate as the tickets will be stored in your digital wallet.

A QR code or barcode (depending on the type of digital ticket used) will be shown on the screen of your mobile device at the gates and scanned by an employee for entry.

Yes, tickets can be printed from home by logging in to your Blue Wahoos account on a computer, selecting 'My Tickets', and clicking on 'View and Print'.

Yes, if your group is entering the venue together, you can have all your tickets on one smartphone. You will simply swipe to pull up the tickets individually and scan.

Ticket Forwarding and Recalling

Step 1: Once logged in to your account, tap ‘View Tickets’ to view tickets for your next game, or ‘View All Ticket Inventory’ to view future dates. Find and select the date of the game for which you want to forward tickets.

Step 2: Once you have selected your desired game date a list of tickets will appear. Tap ‘Forward’ at the bottom of your screen.

Step 3: Select the tickets you would like to transfer. Then, tap ‘Choose Friend’ at the bottom of your screen.

Step 4: Tap on a recipient from your current list, or tap ‘Add Friend’ to enter the person’s name and email address if not previously added.

Step 5: Confirm you have selected the appropriate tickets and then tap ‘Forward Tickets.’ The recipient will be notified via the email address used that they now have tickets in their account.

Yes, you can still forward your tickets via Ticket Share or by forwarding them to another individual. The ticket in your wallet will be voided once transferred.

Yes. If they do not already have an account associated with the email address you forwarded the ticket to, they will be prompted to create an account upon receiving the ticket.

Yes, a ticket you receive can be forwarded to another individual. You (as the new sender) and the new recipient will both receive confirmation emails once the action is complete. There is no limit to the number of times a ticket can be forwarded.

Step 1: Open the email, click on 'Click here to access forwarded tickets'

Step 2: Log-In if you have an existing account OR sign-up for an account with the e-mail address the tickets were transferred to

Step 3: Download your tickets and enjoy the game!

You can find who you forwarded your tickets to by clicking on your 'My Inventory' tab. Once you are looking at your inventory, find the game you forwarded and select the tickets. The name will be displayed next to each ticket.

Step 1: Once logged in to your account, tap ‘View Tickets’ to view tickets for your next game, or ‘View All Ticket Inventory’ to view future dates. Find and select the game for which you want to recall tickets.

Step 2: Once you have selected your desired game a list of tickets will appear (There will be a notation under any previously forwarded ticket). Tap ‘Ticket Actions’ and then ‘Recall’ at the bottom of your screen.

Step 3: Select any previously forwarded ticket that you would like to recall and tap ‘Continue.’

Step 4: Tap ‘Recall Tickets’ to complete the transaction or ‘Add More Tickets’ to select additional tickets to recall.

Yes. You can do this by going to your 'My Inventory' Tab. Once you are there, select the game that you forwarded the tickets for. Select the tab that says 'Ticket Actions' then select 'Recall'. You will then select the seat you would like to recall and click 'Continue'.

Troubleshooting

After tickets have been purchased it can take up to 15 minutes for your confirmation email to arrive. If it has been longer than 15 minutes, we suggest checking your ‘spam/junk folder’ for an email from [email protected]. If you are using a Gmail account, please check the social and promotions tabs of your inbox as well. If you still cannot locate your confirmation email, please call the blue Wahoos Box Office at (850) 934-8444 ext. 450.

You can reset your password by clicking ‘Reset Password’ on the My Tickets login page. You will receive an email with a temporary password. If you have difficulties resetting your password, please call the Blue Wahoos Box Office at (850) 934-8444 ext. 450.

You are still able to purchase, use, print and share Wahoos tickets without a mobile device. All necessary ticket actions can be completed by logging in to your Blue Wahoos account on a computer.

Blue Wahoos Stadium provides fans with free WiFi throughout the ballpark, but we also recommend viewing your digital tickets on your mobile device prior to arriving at Wahoos Stadium. Once viewed, the data associated with your tickets will be saved to a storage area on your phone. They can be re-displayed out of this storage area without re-establishing a connection.

Please visit our Box Office at Blue Wahoos Stadium when you arrive at the game and our staff will be happy to assist you with any issues.

Double check that you are logged into an account with the same email address and name that was used to purchase the tickets. If you are still having difficulty locating tickets you believe should be appearing, call the Blue Wahoos Stadium Box Office at (850) 934-8444 ext. 450 or email [email protected].

Simply follow the instructions for recalling tickets. Once the ticket is back in your account, you can then re-forward it to the correct email address.

Double check that you are logged into an account with the same email address the sender used to forward you the tickets. You may also have the sender recall the tickets and then re-forward them to you at your preferred email address. If you are still not able to locate tickets you believe should be appearing, call the Blue Wahoos Stadium Box Office at (850) 934-8444 ext. 450 or email [email protected].

For further assistance, please contact the Blue Wahoos Box Office at 850-934-8444 or you can e-mail [email protected]