Globe iconLogin iconRecap iconSearch iconTickets icon
seadogs.com | The Official Site of the Portland Sea Dogs
Your Nine Inning Vacation
Ballpark Guide A-Z

Answers to Your Frequently Asked Questions

A

Download the Minor League Baseball "First Pitch" app. Get Sea Dogs stats, scores, news, video, and more.

An ATM machine is located in the concourse next to the ticket windows. Credit and debit cards can also be used at all points of sale throughout the ballpark including tickets, concessions, and souvenirs.

B

Bags are permitted into Hadlock Field, however, all bags are subject to inspection prior to entry.

Forbes magazine recently named Portland, Maine, "Beer Capital, USA". Stop by the Not Your Father's Craft Beer stand on the first base side of the stadium or the Shipyard Grill on the third base side of the stadium to try some of Maine's most popular Craft Brews.

C

We are dedicated to maintaining a clean facility. Please let us know if you spot an area that needs attention so that we may correct the problem immediately!

D

Hadlock Field is located at 271 Park Avenue in Portland. Parking is available at the Maine Medical Center lot (located at 995 Congress Street), at the Maine Medical parking garage on Forest Street, and at Fitzpatrick Stadium.  

E

The Sea Dogs hire seasonal employees for concessions, merchandising, ushering, ticketing, and security departments. To apply for a position, please stop by the Sea Dogs office to pick up an application. An application form is available online and can be printed, filled out, and submitted at the ticket office. Many of the seasonal positions are filled at our annual job fair in March.

Check our employment page for any current openings for part-time, internship, full-time seasonal, or full-time positions.

F

A family restroom facility is located on the third base side of the concourse.

Fans wishing to correspond with a Sea Dogs player or coach should send requests to: 

Portland Sea Dogs

P.O. Box 636 

Portland, ME 04104

(c/o "Player Name")

The Sea Dogs do not assume responsibility for any damaged or unanswered mail, including but not limited to: baseball cards, photos, etc.

Eastern League Rule Section 19 states: "In the interest of public safety, no food or drink may be brought into Eastern League ballparks." The Sea Dogs will allow empty water bottles or containers (no glass) into the ballpark. 

Fans should be alert for foul balls at all times. Fans are permitted to keep any balls that enter the stands. 

G

The ballpark gates open 90 minutes prior to the scheduled start of the game. 

I

K

L

Fans who have lost or found an item during an event should report to the Consolidated Communications Guest Services Desk located just outside of the Ticket Office. At the conclusion of each event, lost & found items are stored at the Hadlock Field Ticket Office, where they are kept until claimed. You can contact a representative at 207-879-9500. At the end of the season, unclaimed items will be donated to Goodwill.

M

N

The Portland Sea Dogs require new performers to participate in open auditions that are held at Hadlock Field. Auditions are scheduled based on need and information is posted on our website for times and dates.

P

Hadlock Field is located at 271 Park Avenue in Portland. Parking is available at the Maine Medical Center lot (located at 995 Congress Street), at the Maine Medical parking garage on Forest Street, and at Fitzpatrick Stadium.  

R

The Sea Dogs make every effort to play every scheduled game. A decision to postpone a game will not be made until it is determined that there is no way the game can be safely played. There is no set time for that decision to be made. Once a game is started, the decision to continue play rests solely with the umpires. Also, when a team is playing its last series at Portland for the season, the decision to postpone can only be made by the umpires per Eastern League rules.

Any change in game status will be posted on our website (www.seadogs.com) and will be posted on our social media channels including Facebook and Twitter.  

Policy:
If less than 5 innings of one game (4 1/2 if the Sea Dogs are ahead) is played, your ticket may be exchanged in person at the Sea Dogs Ticket Office, or by mail for one ticket of equal or lesser value for any remaining regular season game subject to availability. Tickets from postponed games are not tied to the rescheduled game; they may be exchanged for any date, subject to availability. There are no refunds.

It is highly recommended that tickets from rained out games be exchanged in advance.

If you wish to exchange by mail please include your tickets, preferred date(s), and a good daytime phone number so that we can call you if there are questions about making the exchange.

Mail Exchange Requests To:
Portland Sea Dogs
Ticket Office
P.O. Box 636
Portland, ME 04104

Questions regarding the rain check policies can be directed to the Sea Dogs Ticket office at 207-879-9500 or tickets@seadogs.com

.

The Sea Dogs encourage fans to recycle bottles and cans. Please deposit your cans and bottles in the white Baxter Brewing recycling barrels located through the ballpark. 

Once you have left the ballpark, you may not return under any circumstances unless you purchase a new ticket. In case of emergency or extenuating circumstances, please visit the Ticket Office windows in the concourse before you exit, and speak to a Ticket Coordinator. 

The Portland Sea Dogs do not offer refunds on tickets. Standard tickets cannot be exchanged unless the game is not played; Assurance tickets can be exchanged for a different date, prior to the first pitch of the issued date. Please call the Ticket Office at 207-879-9500 with any questions.

S

Hadlock Field security and the Portland Police are on site for all Portland Sea Dogs games. Please report any suspicious or dangerous activity to a security member or police officer.

Fans entering Hadlock Field will go through metal detectors. All bags are subject to inspection prior to entry.

 

Pursuant to Maine Statute 17-A section 1057 no guns are permitted into Hadlock Field. This statute is directly related to Maine's alcohol license policy which we must follow because we have a license. Any fan with a firearm, or anything in the opinion of Sea Dogs security resembling a firearm, knives, or any prohibited item must return to their vehicle to store the item in accordance with Maine state law. That fan will be permitted entry once they can clear the metal detectors.

Hadlock Field is a non-smoking facility. However, there is a designated smoking area located outisde of the third base gate for guests who would like to smoke. 

T

The Portland Sea Dogs do not hold open tryouts. All players are acquired by the Boston Red Sox. 

The Sea Dogs Ticket Office is located at Hadlock Field. The Ticket Office is open year round, Monday through Friday (9:00 am -5:00 pm), and Saturdays in March through August, and December (from 10:00 am -2:00 pm). On game days, the ticket office is oepn from 9:00am through the end of the game. Call 207-879-9500 to verify hours or with other questions.

U

W

Have tickets waiting for you? Need to leave tickets for someone? The New England Ford Pick-Up Window (will-call) is located at the Hadlock Field ticket office. Please speak to the ticket office team member at the window, or come into the ticket office (the green door under the awning labeled 'Sea Dogs Offices')