Use the guide below to learn how to access, forward, and recall your digital tickets!
If you have any questions about your tickets, please contact our Box Office and we'll be happy to assist you. Call 651-644-6659 or email [email protected].
Digital Ticketing Guide
First Time Login
At the login page, please log in using your MLB Ballpark/MLB Account e-mail and password (Ex. Same credentials as your Twins Ticket Account).
If you don’t have an MLB account, click ‘Sign-up’ to create an account to access your tickets. NOTE: All tickets will be associated with the same email you use to buy tickets over the phone or online.
Now you are all set, and you have an account created. You can use this for any future purchases.
Accessing Tickets From Your Account
At the login page, please log in using your MLB Ballpark/MLB Account e-mail and password (Ex, Same credentials as your Twins Ticket Account).
Once logged in to your account, tap ‘View Tickets’ to view tickets for your next game, or ‘View All Ticket Inventory’ to view future dates.
Once inside your Ticket Inventory, you will see the ticket(s) in your account. Select the game you would like to access. After selecting the event, you will see all of the seat locations you have for the event. Please select a seat.
From here, tickets can be scanned using "previous ticket" or "next ticket" to move from ticket to ticket. To save to your Apple or Google Wallet, click the button on the left hand side on the digital ticket.
It is recommended to add your tickets to your smartphone wallet prior to arrival. To do this, press ‘add’.
Accessing Tickets From Confirmation Email
After purchasing tickets, you will receive an email from [email protected] that will contain information regarding your tickets. The email will be sent to the same email that the tickets were purchased under. After opening the email, click “HERE” to download your tickets.
From the page that is opened, you can directly add tickets purchased to the wallet on your smartphone or print tickets.
If adding to wallet, ensure you click the “Add” button on the top right corner for each individual ticket purchased.
If you select view & print tickets - print tickets from the settings on your phone.
Reset Password
Enter your email address into the login and select “continue”. Then select “forgot password?” located below where you enter your password.
Select “Send Email”.
You should receive an email from [email protected]. It can take 5-10 minutes to receive. Be sure to check your Spam/Junk folder. Follow the process of resetting your password through email.
Enter your new password.
Transferring Tickets
Once logged in to your account, tap ‘View Tickets’ to view tickets for your next game, or ‘View All Ticket Inventory’ to view future dates.
Find and select the game for which you want to forward tickets from, and click ‘Forward’ to continue.
Select the seat(s) you would like to forward. Click the ‘Choose Friend’ button to proceed.
Tap on a recipient from your current list, or tap ‘Add Friend’ to enter the person’s name and email address if not previously added.
Confirm you have selected the appropriate tickets and then tap ‘Forward Tickets. You can include additional tickets by selecting ‘Add More Tickets’. The recipient will be notified via the email address used that they now have tickets in their account.
Recalling Tickets
Once logged in to your account, tap ‘View Tickets’ to view tickets for your next game, or ‘View All Ticket Inventory’ to view future dates.
Once you have selected your desired game a list of tickets will appear. (There will be a notation under any previously forwarded ticket). Select “Ticket Actions” at the bottom of your screen. Then, select "Recall”.
Select any previously forwarded seat that you would like to recall and tap ‘Continue’.
Please review your selections. Once you've selected the tickets to recall, click ‘Recall Tickets’ and they will be available again on your account.