Globe iconLogin iconRecap iconSearch iconTickets icon
tarponsbaseball.com | The Official Site of the Tampa Tarpons
#Road2NY
Steinbrenner Field A-Z

Steinbrenner Field A-Z Information Guide

Use this page for information on all George M. Steinbrenner Field policies and procedures.

Should you need additional information, you may email info@tarponsbaseball.com or call 813-673-3055.

Please Note: This A-Z Guide is specific to the Single-A Tampa Tarpons Season.

A

Address and Telephone:

George M. Steinbrenner Field, 1 Steinbrenner Drive, Tampa, FL 33614. The executive office phone number is 813-673-3055 and the fax is 813-673-3174. The official team website is tarponsbaseball.com. 

Alcohol Policy:

Law prohibits the sale of alcoholic beverages to minors (under 21), intoxicated persons and those without proper identification. Guests who appear to be under age 30 are required to show valid photo ID indicating legal proof of age when purchasing alcohol inside the ballpark. Alcoholic beverage sales are limited to two (2) alcoholic beverages per person, per ID. Alcohol will be discontinued at the end of the 7th inning for the entire building, vendor and concession stands.

Animals:

Certified seeing-eye dogs and/or assistance dogs are allowed in Steinbrenner Field. No other animals are permitted within the ballpark. Excluding special events such as Bark at the Park.

B

Baby & Toddler Tickets:

Children under the age of three do not need to purchase a ticket to get into Steinbrenner Field; however, they will be expected to sit on an adults lap during the game.

Bags:

Backpacks, diaper bags, and other bags are permitted in Steinbrenner Field, however they MUST be smaller than 16"x16"x9". To ensure the safety of all and compliance with relevant laws and regulations, all individuals, purses, bags, and similar receptacles will be subject to search and inspection prior to entry into facility.

Banners & Signs:

Fans may create their own signs to bring to Steinbrenner Field. These signs may not contain any vulgar language or inappropriate graphics. No signs may be hung from anything, and cannot obstruct the view of other fans.

Box Office:

The Ticket Office is located in the main building, behind and to the right of the main stairwell. There is a secondary box office at the right field entrance but will only be open for select home games.

C

Cameras & Video Equipment:

Cameras and Video Cameras are allowed in Steinbrenner Field; however footage may only be used for personal use. Fans are not permitted to stand in the aisles or obstruct the view of other fans. Tripods are not permitted in the stadium at any time.

Changing Tables:

Infant changing tables are located in all of the men's and women's restrooms at Steinbrenner Field.

Concessions:

Concession stands are located by the main entrance selling food and beverages. The Bullpen Club will be open Thursday through Sunday home games.

D

Disabled Access:

Wheelchairs may enter the stadium through the front reception area located under the main stairwell, and take the elevators to the main concourse (2nd floor).

Disabled Seating:

Wheelchair seating is located around the main level between the 100 and 200 level seats. These tickets can be purchased at the box office. The area is set up so the occupant in the wheelchair can sit with up to two companions.

E

Elevators:

Elevators are located outside of the main lobby of Steinbrenner Field.

Emergency Medical Services & First Aid:

If you are in need of emergency medical services, please seek a Tampa Tarpons staff member or go to customer service.

Entrances:

The main entrance is located off the main parking lot up the main stairwell.

Exchange & Refund Policy:

Tickets CANNOT be refunded or exchanged for any reason, unless a rain delay occurs. If a game is cancelled due to rain, the Tampa Tarpons will offer a rain check or a refund. Tickets can be rain checked for any remaining regular season home game (based on availability). Only paid tickets can be refunded at point of purchase. If purchased at box office, you have to return your tickets to the box office. All TicketMaster tickets must be returned to TicketMaster.

Exit & Re-entry:

There is absolutely no re-entry to Steinbrenner Field.

F

Fan Interference:

Interference with a ball in play and trespassing onto the playing field is strictly prohibited and will result in ejection from the stadium and/or arrest.

First Aid & Emergency Medical Services:

If you are in need of emergency medical services, please seek a Tampa Tarpons staff member or go to customer service. The First Aid room is located behind section 212.

Foul Balls:

Fans may keep any foul balls hit or thrown into the stands. However, fans may not interfere with a play, or enter the field area in an attempt to catch a ball. If any injury occurs due to a foul ball, please find a Tampa Tarpons staff member or go to Customer Service.

Front Office:

The main offices for the Tampa Tarpons are located in front of the stadium behind the main stairwell.

Front Office Hours:

Non-Game Days

Monday - Friday: 9:00am - 5:30pm

Saturday - Sunday: Closed

 

Game Days

Monday - Friday: 12:00pm - End of Game

Saturday - Sunday: Closed

G

Gates Open:

Gates open one hour before every game, unless otherwise stated for special events.

L

Legends Room Store:

The Legends Room team store sells all of the latest Tampa Tarpons apparel and accessories. Fans may also shop on our website by clicking here.

Legends Room Store Hours:

Non-Game Days

Monday - Friday: 10:00am - 4:00pm

Saturday: 10:00am - 2:00pm

Sunday: Closed

Game Days

Monday - Friday: 10:00am - End of Game

Saturday: 3:00pm - End of Game

Sunday - Gates Open - End of Game

Phone Number: (813) 673-3049

Lost & Found:

Any lost articles can be turned in or claimed at customer service, located on the main concourse of Steinbrenner Field. If there is no game being played, please check with the front office for lost items.

Lost, Stolen, or Forgotten Tickets:

Only lost season tickets can be reprinted. Any other lost, stolen, or forgotten tickets cannot be reimbursed or reprinted by the ticket office. You will have to purchase a new ticket.

Lost Children or Companions:

If your child or companion goes missing, please see a Tampa Tarpons staff member and they will assist you. All concerns should be directed to customer service

 

O

Office Hours:

Non Game Days

Monday - Friday: 9:00am - 5:30pm

Saturday - Sunday: Closed

Game Days

Monday - Friday: 12:00pm - End of Game

Saturday - Sunday: Closed

Official Game:

A game can be called after five full innings of play. This call is at the discretion of the umpires and league officials. However, the Tampa Tarpons will do their best to finish every game.

P

Parking:

Game day parking is available on George M. Steinbrenner Field's property and is FREE. Overflow parking is available in the General Parking lots, EAST of George M. Steinbrenner Field. The entrance to these lots is off of Dr. Martin Luther Kind Jr. Blvd.

Prohibited Items:

If a Tampa Tarpons staff membe feel that fan safety is in danger, items brpught into the ballpark amy be confiscated. This policy is designed for the safety of all fans. To ensure the safety of all and compliance with relevant laws and regulations, all individuals, purses, bags, and similar receptacles will be subject to search and inspection prior to entry into facility. Failure to comply with Steinbrenner Field management will result in denial of entry

Prohibited Items include but are Not Limited to:

  • Aerosol cans (ex. mace, pepper spray or hairspray)
  • Backpacks, duffel bags, large bags and/or purses that exceed the 16"x16"x8" size limit
  • Bicycles, skateboards, roller blades or hover boards.
  • Briefcases, coolers, other hard-sided bags or containers, including a suitcase or bag on wheels
  • Binocular cases and camera bags
  • Full size bats
  • Folding chairs and/or lawn chairs
  • Firearms, knives or weapons of any kind
  • Fireworks
  • Glass, plastic, aluminum bottles or cans
  • Laptop computers and TV sets
  • Laser pointers
  • Masks or costumes
  • Noisemakers that are not provided by the Yankees
  • Outside food and/or drinks, including water (unless for medical or religious conditions)
  • Outside alcoholic beverages, illegal drugs or substances
  • Pets (service animals permitted)
  • Projectiles (beach balls, frisbees, etc.)
  • Signs larger than 11"x17"
  • Sticks/clubs, pom-poms with stick handles, poles, camera/"selfie" sticks, or extenders
  • Umbrellas
  • Unmanned Aircraft Systems and Radio controlled model aircraft/ drones (strictly prohibited on stadium property including parking lots, stadium exterior and inside the stadium)
  • Video or other equipment designed for videos and/or audio recording, including monopods/tripods
  • Visible obscene, indecent or inappropriate clothing
  • Water guns
  • Any device that may interfere with and/or distract any sport or event participants, other guest, audio/visual telecast or recording of the game or event

*There is no storage area for any items. Guests arriving by public transportation should take precaution not to bring any prohibited items, as no exceptions will be made.

* The Tarpons reserve the right to change or modify this policy without notice.

R

Rain Out Policy:

If a game is cancelled due to rain, the Tampa Tarpons will offer a rain check or a refund. Tickets can be rain checked for any remaining regular season home game (based on availability). Only paid tickets can be refunded at point of purchase. If purchased at box office, you have to return your tickets to the box office. All TicketMaster tickets must be returned to TicketMaster.

Re-entry & Exit:

There is absolutely no re-entry to Steinbrenner Field.

Refund & Exchange Policy:

Tickets CANNOT be refunded or exchanged for any reason, unless a rain delay occurs. If a game is cancelled due to rain, the Tampa Tarpons will offer a rain check or a refund. Tickets can be rain checked for any remaining regular season home game (based on availability). Only paid tickets can be refunded at point of purchase. If purchased at box office, you have to return your tickets to the box office. All TicketMaster tickets must be returned to TicketMaster.

Restrooms:

Men's and Women's restrooms are located around the main concourse and are all wheelchair accessible, and equipped with an infant changing table. Family restrooms are also available behind section 204 & 218.

 

S

Smoking Policy:

Smoking is prohibited in all seats, luxury suites, restrooms, and elevators at Steinbrenner Field. Designated smoking areas are located around the main concourse and are clearly marked.

Strollers:

Strollers are permitted in Steinbrenner Field, however they may not be taken into the seating area. Seek out a Tampa Tarpons staff member for an appropriate place to park your stroller during the game.

 

T

Ticket Sales:

In Person: Anytime that the box office is open or Online at www.ticketmaster.com.

 

U

Umbrellas:

Umbrellas are not permitted inside Steinbrenner Field.

W

Wheelchair Access:

Wheelchairs may enter the stadium through the front reception area located behind the main stairwell, and take the elevators to the main concourse (2nd floor).

Wheelchair Seating:

Wheelchair seating is located around the main level between the 100 and 200 level seats. These tickets can be purchased at the box office. The area is set up so the occupant in the wheelchair can sit with up to two companions.

Will Call:

Will call is located at the box office and opens one hour before game time.