Globe iconLogin iconRecap iconSearch iconTickets icon
High-A Affiliate
The Official Site of the Vancouver Canadians Vancouver Canadians

Ticketing & Retail

  • Digital Tickets Recommended -- All tickets are digital and available via My C's Ticket Account. Tickets sold on game day at the Box Office can either be emailed or printed. For fans that do not have access to a smart phone or a printer, hard copy tickets will be available at the Box Office, please have appropriate Photo ID to confirm the name of the tickets.
  • Cashless transactions are recommended: debit card and credit card will be accepted at all points of sale. Cash transactions will be available on the main interior concourse.
  • The Nat Bailey Stadium box office is open on game days starting at 9:30am through to the conclusion of the evening's game, as well as non-game days from 9:30am to 5pm Monday to Friday and 10am to 3pm Saturdays
  • Online ordering and online ticket management are avaliable to fans 24/7 by logging into your My C's Ticket Account.

Fan Safety Measures

  • If you feel sick, stay home. Some of the known symptoms of COVID-19, include the following: fever or chills, cough, shortness of breath or difficulty breathing, headache, sore throat, and loss of taste or smell.
  • Frequent hand washing with soap and water or hand sanitizer, which will be available through the ballpark.
  • The Vancouver Canadians will be in compliance with all healthy and safety protocols for our games that are mandated by the provincial government and public health officials.
  • The Vancouver Canadians will require all employees to be in compliance with provincial government mandated health and safety protocols, including vaccination and mask protocols.
  • Peanuts/nuts are served at the concession stands located throughout the ballpark.

Bag Policy & Other Stadium Policies

The health and safety of our fans, employees and players is the Vancouver Canadians top priority. The updated bag policy will speed up entry to the ballpark and minimize staff-to-fan cross contamination.

  • Diaper bags are permitted at Nat Bailey Stadium, provided they can fit under your seat.
  • Security must be able to see inside and identify items to the bottom of the bag. Backpacks, multi-compartment bags, duffle bags and purses larger than 12" x 6" x 12” are not permitted. Exceptions will be made for medically necessary items or single compartment diaper bags (child must be present).
  • Entry into the ballpark will be available at all entrances with bag checks available at all gates for bags that are not clear. Bag that are smaller than 12" x 6" x 12" and are not clear, will require a bag check.

What can I do to get into the ballpark before first pitch? Arrive early, know which items are prohibited and avoid bringing a bag if at all possible. Gates open one hour before first pitch.

What about diaper bags? Diaper bags are permitted in regardless of size, will be tagged upon search, and guests must be accompanied by their babies.

Do I have to put everything I’m carrying into the permissible bag? No. Fans are limited only to the type of bags carried into the ballpark, not items that they may normally bring to a game that fit in pockets or clutch bags (e.g. keys, makeup, feminine products, combs, phone, wallet, credit cards). Fans may carry binoculars around their necks or in their hands without a case. Fans may also use the clear bag and clutch to carry these items and other permissible items. In all cases, carried items are subject to search.

If I have certain items that I need to bring into the ballpark for medical reasons and they won’t fit in the clear bag, what do I do? Fans carrying required medical supplies or devices into the ballpark are not subject to the clear bag policy, but will be required to go through the bag check lines

Are all purses prohibited? Fans are encouraged not to bring any bags, but any bags that are not 12" x 6"the policy has been created to balance fan needs with improved safety and convenience.

Does this bag policy apply to credential individuals (e.g., media & working staff)? Credentialed media must show credential and will be permitted to bring bags that do not meet the guidelines. However, those bags will be searched at the bag check tables and must remain with the credentialed individual throughout their stay at Nat Bailey Stadium. Only bags that pass inspection will be allowed inside the ballpark.

What happens if I show up at the gate with a bag that is not permitted? Fans carrying bags that do not comply with the Clear Bag Policy will be asked to return their bags to their vehicle and transfer their belongings to an approved clear bag before entering Nat Bailey Stadium. Clear bags are available for purchase at the team shop, if fans do not bring one.

Can I bring a non-clear bag if it fits inside the approved clear bag? No. The only permitted non-clear bags are small clutches no bigger than 5" x 8" into an approved clear bag to bring into the ballpark, but you may not place the entire non-permissible bag itself into a clear bag.

Where can I purchase a clear bag that meets the Canadians 'Clear Bag criteria? Bags can be purchased at the Nat Bailey Box Office.

What if I do not have a bag or any items that need to be checked by security? Guests that do not bring a bag to the ballpark will be able to bypass the check-in tables.

I have a question regarding the clear bag policy. Is there someone I can talk to? Yes, please call the Nat Bailey Box Office -- 604 872 5232

  • Strollers - Due to limited space our stroller storage has changed. Fans needing to check their strollers can do so at stroller check located next to the Lafarge Children's Play Area next to the third base entrance. All guests needing to check their stroller must enter through the third base gate across from Ontario St.

Fan Code of Conduct

In order to provide a welcoming experience for all, the Vancouver Canadians have implemented a Fan Code of Conduct. Out of respect for fellow guests, players, coaches, and ballpark staff, all guests are prohibited from:

  • Trespassing on the playing field at any time;
  • Interfering with baseballs that are in play;
  • Throwing or tossing objects;
  • Using foul, obscene or derogatory language (see below) or gestures;
  • Misusing or overconsuming alcohol, including, underage consumption;
  • Behaving in a manner that is disruptive, unruly, or abusive;
  • Accessing areas of the ballpark without a proper ticket, pass, or credential;
  • Misusing tickets, passes, or credentials in any way
  • Bringing prohibited items into the ballpark. For a complete list of prohibited items, please see below

Derogatory language is defined as offensive language concerning a person’s race, ethnicity, gender, religion, disability, age, sexual orientation, or national origin, and anyone using such language is subject to automatic ejection from the ballpark.

Violations of the Fan Code of Conduct will not be tolerated and may lead to ejection from the ballpark, a ban on attending future games, or other consequences. Guests who are found to have used derogatory language will be ejected from the ballpark.

Guests are encouraged to report violations of the Fan Code of Conduct to the nearest ballpark staff member. This can be done in person, at Guest Services, directly with Ballpark Security or by emailing [email protected] or messaging @vancanadians on Facebook or Twitter.

In and Out Policy

  • Re-entry will be permitted at first and third base gates. Fans will be given a hand stamp and must show their ticket and stamp upon re-entry.

Water Bottles and Fountains

  • Sealed, clear plastic water bottles up to 32oz, baby bottles, beverages related to medical needs, and unopened, soft-sided single serve containers like juice boxes are permitted.
  • At this time, all water fountains are all available for refills.

Prohibited Items

The following items are not permitted at Nat Bailey Stadium

  • Outside Food or Drink (other than items for unique dietary needs)
  • Weapons, alcohol and/or illegal drugs
  • Visible intoxication, impairment from or possession of illegal substances.
  • Any tobacco products, including e-cigarettes & vaporizers
  • Animals (except those that assist people with disabilities)
  • Obscene or indecent clothing
  • Hard sided coolers or ice chests
  • Large flags, banners or signs
  • Video or movie cameras
  • Fireworks, whistles or brooms
  • Laser pens/pointers
  • Stools or folding chairs
  • Anything that can be used as a projectile or deemed dangerous
  • Containers larger than 16 x 16 x 8 inches
  • Beach balls and other inflatables
  • Glass bottles
  • Fireworks
  • Firearms or other weapons (e.g., knives)
  • Laser devices and pointers
  • Skateboards and rollerblades
  • Toy guns and knives (including water guns)
  • Sticks and clubs
  • Unmanned aerial vehicles.