Wind Surge Internship Program

Reports To: Director, Ticket Sales

Overview:

This position provides hands-on experience in professional sports ticketing operations, with responsibilities ranging from customer service and sales support to event preparation and administrative duties. The position is ideal for someone passionate about sports, eager to learn, and motivated to contribute to a fast-paced team environment.

Essential Duties & Responsibilities:

• Learn the organization’s ticketing platform to edit event details, troubleshoot technical issues, and process and send tickets to customers
• Research and identify potential sales opportunities by building lead lists
• Serve as a primary point of contact for new and existing ticket holders, addressing inquiries and fulfilling requests
• Assist the Ticketing Department with a wide range of tasks, including event preparation, reporting, and administrative duties

Expectations/Qualifications:

• Active interest in working in professional sports
• Creative, detail-oriented, highly motivated, and have a strong work ethic
• Possess a team-oriented attitude, relationship-building, and professional demeanor
• Strong organizational skills, ability to balance multiple projects at once, and strong communication skills
• Other duties as assigned

Reports To: Director, Corporate Sponsorships & PR

Overview:

This role provides hands-on experience in digital media, game coverage, and communications, with opportunities to contribute across social media platforms, website content, email marketing, and traditional media relations. Ideal candidates are passionate about sports, storytelling, and fan engagement, and eager to work in a fast-paced professional environment.

Essential Duties & Responsibilities:

• Help manage the team’s online presence by creating and sharing engaging photo and video content across all major social media channels
• Lead day-to-day execution of social media posts, maintain the content calendar, and assist with promotional posts, historical content, and paid advertisements
• Capture the full game-day experience at Equity Bank Park to showcase the fan experience and team culture
• Research social media and digital strategies used by other MiLB/MLB and professional sports teams to identify new opportunities
• Contribute to team email blasts and assist with website updates and content development
• Edit and post highlight clips in real time during home and road games, as well as compile highlight reels
• Support the Communications Department with game notes, stat packs, press box setup, media interviews, podcast recording, post-game recaps, player features, and graphic production

Expectations & Qualifications:

• Strong interest in pursuing a career in professional sports, communications, or digital media.
• Creative, detail-oriented, highly motivated, with a strong work ethic
• Team-oriented attitude with excellent relationship-building skills and a professional demeanor
• Strong organizational skills with the ability to manage multiple projects at once
• Excellent written, verbal, and digital communication skills
• Other duties as assigned

Reports To: General Manager, Food and Beverage

Overview:

This position offers hands-on experience in concessions, catering, premium hospitality, and event-day operations within a professional sports environment. The role will provide valuable exposure to food and beverage management, including staff supervision, inventory control, and event preparation, while supporting the overall success of the department.

Essential Duties & Responsibilities:

• Assist in the planning, scheduling, and supervising of an effective, safe, and profitable food and beverage department
• Supervising and assisting staff, learning opening and closing procedures for concessions, premium and catering and live event troubleshooting within hospitality areas
• Support the Food and Beverage Manager in the day-to-day operation, including learning and operating the POS system, learning inventory software and inventory control, receiving orders, and assisting with preparing for upcoming events

Expectations/Qualifications:

• Active interest in working in professional sports
• Creative, detail-oriented, highly motivated, and have a strong work ethic
• Possess a team-oriented attitude, relationship-building, and professional demeanor
• Strong organizational skills, ability to balance multiple projects at once, and strong communication skills
• Other duties as assigned

Reports To: Director, Corporate Sales

Overview:

This role will focus on identifying and researching potential partners whose brands align with our fan base and community presence, while also assisting with sponsorship outreach and development. The position offers hands-on experience in the professional sports industry and the opportunity to represent the Wind Surge at networking and community events.

Essential Duties & Responsibilities:

• Identify and research potential corporate partners whose brands align with the Wind Surge fan base and community presence
• Support outbound sales efforts through cold calling, email outreach, and follow-up communication
• Help manage and update CRM database with contact information, notes, and activity
• Represent the organization professionally at networking and community events

Expectations/Qualifications:

• Active interest in working in professional sports
• Creative, detail-oriented, highly motivated, and have a strong work ethic
• Possess a team-oriented attitude, relationship-building, and professional demeanor
• Strong organizational skills with the ability to manage multiple projects at once
• Excellent written and verbal communication skills
• Other duties as assigned

Reports To: Director, Stadium Operations

Overview:

This position assists in ensuring general facility maintenance and clean-up standards are kept to MLB requirements. It will also assist with event-day operations including, but not limited to, security, cleaning, game-day staffing, and clubhouse operations for Equity Bank Park.

Essential Duties and Responsibilities:

• Work alongside and assist the Director of Stadium Operations, Operations Manager, and Stadium Maintenance with daily duties:
  • Stadium Maintenance: Preventive maintenance, basic maintenance, painting, door repairs, ceiling tiles, light bulbs, landscaping, parking lot cleaning/upkeep, carpentry, HVAC work
  • Events: Planning, set-up, and breakdown, hospitality area room turnover
  • Staff Management: Game day staff members (Ticket Takers, Ushers, Kids Zone, Cleaning Crew, Security Staff, Parking, and emergency service vendors
• Manage and cultivate vendor relationships for ballpark improvement projects and day-to-day affairs
• Perform daily walk throughs of the facility to ensure proper set-up is complete for each event
• Assist other departments with various tasks, when necessary and appropriate

Expectations/Qualifications:

• Active interest in working in professional sports
• Knowledge of how to operate basic hand tools and heavy machinery preferred, but not required
• Creative, detail-oriented, highly motivated, and have a strong work ethic
• Ability to lift and move large items such as tables, chairs, and other equipment
• Ability to spend most of the shift outside and on your feet in extreme weather conditions and spend long hours, days/nights/overnights, weekends, and holidays at Equity Bank Park
• Possess a team-oriented attitude, relationship-building, and professional demeanor
• Strong organizational skills, ability to balance multiple projects at once, and strong communication
• Other duties as assigned

Reports To: Manager, Special Events

Overview:

This role provides hands-on experience working in professional sports event management, supporting everything from suite gatherings to fan appreciation activities. The position is ideal for someone passionate about creating memorable experiences for fans and guests while learning the behind-the-scenes operations of live events.

Essential Duties & Responsibilities:

• Assist in the planning and coordination of special events, including suite gatherings, community events, and fan appreciation activities
• Collaborate with the Events Manager and Food & Beverage Managers to ensure all event logistics are organized and executed, including venue setup, vendor coordination, equipment management, and event breakdown

Expectations & Qualifications:

• Active interest in pursuing a career in professional sports, hospitality, or event management

• Creative, detail-oriented, highly motivated, with a strong work ethic

• Strong organizational and time management skills

• Ability to balance multiple projects and meet deadlines in a fast-paced environment

• Excellent communication and interpersonal skills

• Other duties as assigned

Reports To: Manager, Community Relations

Overview:

The Community Relations Department focuses on all community outreach and initiatives - connecting the organization to the local community and developing strong relationships with schools, non-profits, and other stakeholders. Students interested in public relations, marketing, communication, special events, sports management, or non-profit management are highly encouraged to apply.

Essential Duties & Responsibilities:

• Assist with answering and fulfilling donation and mascot appearance requests
• Support the execution of theme nights, awareness nights, mascot-related events, and community initiatives during home games, including charity initiatives and events such as birthdays or special awareness campaigns
• Assist in the planning and execution of community-centered special events and charity walks held at the venue throughout the year
• Coordinate and execute the Wind Surge Foundation's needs through 50/50, jersey auctions, and the community corner

Expectations & Qualifications:

• Active interest in working in professional sports

• Creative, detail-oriented, highly motivated, and have a strong work ethic

• Possess a team-oriented attitude, relationship-building, and professional demeanor

• Strong organizational skills, ability to balance multiple projects at once, and strong communication skills

• Must be willing to work late hours, including holidays, weekends, and evenings.

• Strong oral and written communication skills are required

• Basic computer skills, including proficiency in Microsoft Excel, PowerPoint, and Word

• Other duties as assigned

Reports To: Manager, Team Store

Overview:

This role provides hands-on experience in retail operations within a professional sports environment, supporting both behind-the-scenes merchandise management and front-facing customer service. The position is perfect for someone passionate about sports, fan engagement, and retail operations.

Essential Duties & Responsibilities:

• Support day-to-day merchandise operations, including inventory management, restocking, and organizing displays
• Interact with fans and customers to provide assistance, answer questions, and create a positive shopping experience
• Accurately and efficiently process transactions using point-of-sale systems
• Assist in designing and maintaining visually appealing displays that align with team branding

Expectations & Qualifications:

• Strong interest in pursuing a career in professional sports or retail operations

• Creative, detail-oriented, highly motivated, with a strong work ethic

• Team-oriented attitude with excellent relationship-building skills and a professional demeanor

• Strong organizational skills with the ability to balance multiple projects at once

• Excellent communication skills, both written and verbal

• Other duties as assigned

Reports To: Coordinator, Video Op. and Production

Overview:

This role provides hands-on experience in sports production, offering opportunities to work on in-game entertainment, broadcasts, and digital media projects. The position is ideal for someone passionate about sports, media, and live event production who is eager to develop skills in a fast-paced, professional environment.

Essential Duties & Responsibilities:

• Assist in the day-to-day operations of the production team for the Wind Surge
• Activities include in-game camera, video shooting and editing, graphic design, media archiving, and assisting in off-site productions
• Additional game related responsibilities include the tasks of organizing/planning game-day broadcasts and participating in game-day productions

Expectations/Qualifications:

• Active interest in working in professional sports
• Creative, detail-oriented, highly motivated, and have a strong work ethic
• Possess a team-oriented attitude, relationship-building, and professional demeanor
• Strong organizational skills, ability to balance multiple projects at once, and strong communication skills
• Other duties as assigned

Reports To: Director, Marketing

Overview:

This position assists

Essential Duties & Responsibilities:

• Produce and edit promotional videos, graphics, and photos for marketing campaigns, social media, and the video board.
• Capture and create engaging multimedia content, including photos, videos, posts, stories, and reels.
• Manage social media platforms by posting content, engaging with followers, and tracking performance analytics.
• Assist with other duties as assigned to support the marketing team.

Expectations/Qualifications:

• Active interest in working in professional sports
• Creative, detail-oriented, highly motivated, and have a strong work ethic
• Possess a team-oriented attitude, relationship-building, and professional demeanor
• Strong organizational skills, ability to balance multiple projects at once, and strong communication skills