The Akron RubberDucks are going digital! Digital ticketing provides a safe, convenient and secure way for fans to use and share game tickets. It also helps prevent lost, forgotten and fraudulent tickets and provides a contactless entry solution for all fans coming through the gates at Canal Park.
Use the resources on this page to learn how you can access, forward and recall your digital tickets, and everything in between!
Go to akronrubberducks.com on your mobile device’s web browser. Tap the ‘My Tickets’ button.
Enter the email address and password associated with your RubberDucks account.
Tap ‘Forgot Password’ if you are unable to remember your password.
Once logged in to your account, tap ‘View Tickets’ to view tickets for your next game or tap ‘View All Ticket Inventory’ to view future dates.
Once you have found and selected the date of the game you are attending, a list of your tickets will appear. Tap on a specific ticket to view the barcode.
After selecting a specific ticket, a barcode will appear. Have this page up when you approach the entry gate.
You can swipe your screen or tap ‘Next Ticket’ to scan barcodes on any additional tickets you may have.
We highly recommend saving tickets to your Apple or Google wallet for quick retrieval on game day.
Once logged in to your account, tap ‘View Tickets’ to view tickets for your next game, or ‘View All Ticket Inventory’ to view future dates. Find and select the date of the game for which you want to forward tickets.
Once you have selected your desired game date a list of tickets will appear. Tap ‘Forward’ at the bottom of your screen.
Select the tickets you would like to transfer.
Then, tap ‘Choose Friend’ at the bottom of your screen.
Tap on a recipient from your current list, or tap ‘Add Friend’ to enter the person’s name and email address if not previously added.
Confirm you have selected the appropriate tickets and then tap ‘Forward Tickets.’ The recipient will be notified via the email address used that they now have tickets in their account.
If your recipient does not already have a RubberDucks ticketing account, they will be prompted to create one when they receive their ticket.
Once logged in to your account, tap ‘View Tickets’ to view tickets for your next game, or ‘View All Ticket Inventory’ to view future dates. Find and select the game for which you want to recall tickets.
Once you have selected your desired game a list of tickets will appear. (There will be a notation under any previously forwarded ticket.) Tap ‘Ticket Actions’ and then ‘Recall’ at the bottom of your screen.
Select any previously forwarded ticket that you would like to recall and tap ‘Continue.’
Tap ‘Recall Tickets’ to complete the transaction or ‘Add More Tickets’ to select additional tickets to recall.
Go to akronrubberducks.com on your mobile device’s web browser. Tap the ‘My Tickets’ button. Enter the email address and password associated with your RubberDucks account.
Tap ‘Forgot Password’ if you are unable to remember your password.
Once logged in to your account, tap the menu icon in the top right corner. You will then select the dropdown with the heading ‘My Tickets,’ and then select the ‘Vouchers’ option.
Once you have selected this option, select the box that has your ticket package. From here, a list of your vouchers will pop up. (There will be a notation under any previously forwarded or redeemed voucher.) Tap ‘Voucher Actions,’ then ‘Redeem’ at the bottom of the screen. This option will allow you to select however many vouchers you would like to redeem for a certain game by checking the box(es) next to the voucher(s) you would like to redeem. Then select ‘Continue.’
After selecting ‘Continue,’ you can then select the game date that you would like to redeem your vouchers for. Once the game date has been selected, you can select your seats from what is available from the interactive seating map.
Once you have selected your seats, you will select ‘Continue’ to proceed to checkout and your vouchers will automatically be applied to the cart. You will follow the checkout process, then select ‘Place Order’ and your tickets have been successfully set up.