Food and beverage in the hospitality areas are served rain or shine. In the event of inclement weather, please encourage your guests to still come out to BB&T Ballpark to enjoy their meal. In the event five innings of one game are not completed, your ticket may be exchanged for a ticket is exchangeable for any remaining 2019 regular season home game, based on availability. Your ticket may be exchanged at the Charlotte Knights Box Office. There will be no refunds issued.
Parking passes can be purchased for $5 through your Group Sales Representative. Fans can enter the parking deck on Mint Street or Martin Luther King Jr. Boulevard.
WHEN DO I PAY FOR A GROUP OUTING?
A deposit can be placed to reserve group section or hospitality area based on availability. Final payment is required 30 days before the scheduled event.
Loaded Value is pre-loaded money that can be spent on concessions and merchandise at BB&T Ballpark. Additional Loaded Value can be added to enhance your group experience and must be used on the day of the game.
The Charlotte Knights can only guarantee the number of tickets you specify at time of reservation. Any additional tickets are subject to availability and cannot be guaranteed. Please call your Charlotte Knights representative to check availability before going over your reserved ticket allotment.
Gates at BB&T Ballpark open an hour and five minutes prior to game time. For a 7:05pm game, gates will open at 6:00pm. For a 2:05 pm game, gates will open at 1:00pm.
BEVERAGES, FOOD, & CONTAINERS
To ensure the safety of our fans, no cans, bottles, plastic containers, boxes, coolers or food packages will be permitted to be carried inside BB&T Ballpark. Please be advised that all bags are subject to search at any time while at BB&T Ballpark. Please note: The Charlotte Knights do allow fans to bring in one empty water bottle into BB&T Ballpark as water fountains are located throughout the ballpark. Ice is available to fans (upon request) at concession stands.
WHAT IS A CHILD'S TICKET POLICY?
BB&T Ball Ballpark offers complimentary admission to children 2 years of age and under. However, children under the age of 2 without a ticket are required sit in their parent or guardian's lap and not occupy an additional seat. Promotional giveaway items are only available for ticketed guests.