In the event that four and a half innings of a game are not played, on most occasions your ticket can be exchanged at the Mako Medical Ticket Office for the same price admission to any regular season game played on these grounds during this season, based on availability.
Durham Bulls Rain Hotline
Rain Delay Terminology
A rain delay is when a game is officially delayed. Play is scheduled to continue later that day. Tickets cannot be exchanged in the event of a rain delay.
A rainout is when a game is postponed because of rain. When this happens, the game is usually rescheduled for a doubleheader the next time the two teams meet.
What should I do...
If it's raining before the game?
If it's raining before the start of the game, the Durham Bulls grounds crew has been hard at work protecting the field against the elements. This being the case, if the rain stops before the scheduled start time, the game will continue as planned. If the rain continues into the scheduled game time, Bulls management will invoke a rain delay.
If it begins to rain during the game?
If it begins to rain during the game, the Bulls' grounds crew will quickly place a large tarp across the infield. At this time Bulls staff will work with the team's managers, umpires and weather outlets to ascertain the immediate weather outlook. If the teams feel the inclement weather will pass, a rain delay is put into effect. If the teams agree the inclement weather will not pass in a reasonable amount of time, an official rainout is announced.
If a rainout is declared after four and a half innings of baseball have been played, a game is considered official. In this case, there will be no ticket exchanges.