*Please note: information below is subject to change based on health and safety protocols related to COVID-19
Pinnacle provides an automated teller machine to the left of the front stairs in the main entry plaza. There are also Pinnacle cash machines located on the concourse near Lowes Foods Guest Services and First Base Hits concession stand.
Report emergencies to any Bulls' seating bowl host, security police officer or Lowes Foods Guest Services.
For the convenience of our PNC Triangle Club or luxury suite patrons and our guests with disabilities, the DBAP has elevators located inside the main lobby to the left of Ballpark Corner Store and also on the right-field end of the concourse.
LOWES FOODS GUEST SERVICES
Lowes Foods Guest Services is located in the main concourse, to the left of the stairways. Please go to Lowes Foods Guest Services to report lost children, inquire about lost and found items, redeem lucky number prizes, purchase advance tickets or to ask any questions that may arise while visiting the ballpark.
Anyone trespassing on the field, throwing anything onto the field, using abusive and/or obscene language, or those deemed intoxicated will be subject to ejection and/or prosecution. If you witness a violation of any of these policies, please contact any Bulls' employee, security officer or Lowes Foods Guest Services.
Medical care is available at Lowes Foods Guest Services.
FOUL BALL ALERT
Please be aware that the ball can be hit into the seating area. Stay alert anytime you are in the seating area. If you catch a foul ball, please feel free to keep it! Also, be on the lookout, as bats are sometimes inadvertently tossed into the stands.
Seating Bowl Hosts are located throughout the ballpark and are identifiable by their staff shirts. They will assist you with seating or they can help with any other questions or concerns.
LOST AND FOUND
You may inquire about lost items or turn in found items at the Front Desk or Lowes Foods Guest Services.
Requests for birthday announcements must be made at Lowes Foods Guest Services on game nights. A fee of $10 is charged for each birthday with all proceeds going to the Durham Bulls Youth Athletic Leagues, a 501© (3) corporation. Requests are subject to approval and availability.
The Bulls will utilize the public address paging service only in cases of extreme emergency. For emergency assistance, please report to Lowes Foods Guest Services.
Durham Bulls games will be carried on the Bulls' flagship station, Buzz Sports Radio, which can be found on 96.5 FM in Durham and 99.3 FM in Raleigh. You can also listen to every game online at durhambulls.com and via the MiLB First Pitch app.
If you need to leave the stadium and wish to return, please see the gate supervisor to receive a stamp to re-enter the stadium.
There are restrooms in marked locations throughout the concourse of the DBAP.
There are uniformed police officers stationed inside and outside the ballpark from the time the gates open until they close. They are available for your assistance if needed.
Smoking Areas are located in designated areas outside the Durham Bulls Athletic Park. These are the only areas where smoking is permitted. There is no smoking allowed in the seating area or the main concourse.
The Ballpark Corner Store is located at the stadium's main entrance on the corner of Blackwell and Jackie Robinson. There is also a souvenir stand located on Jackie's Landing, adjacent Wool E. World.
Durham Bulls Athletic Park offers complimentary Wi-Fi, courtesy of Frontier Communications. From your available wireless networks, select our "GoBulls!" network. Open a web browser and connect to any web page. A registration form will load, simply complete it using one of the options provided and that's it...you're on your way to free Wi-Fi service at the DBAP.
WOOL E. WORLD
From inflatables to slides and interactive games, the Chick-fil-A Wool E. World playground will keep young Bulls fans entertained no matter what inning it is. Wool E. World is located in the right field corner of the ballpark, between Jackie's Landing and the Outfield Reserved seating sections.