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(814) 456-1300
UPMC Park A-Z Guide

ADDRESS AND TELEPHONE

UPMC Park
110 East 10th St.
Erie, PA 16501
TELEPHONE - (814) 456-1300
FAX - (814) 456-7520

 

ACCESS

UPMC Park can be accessed from interstate 79 and Interstate 90 very easily. South: I-79N to the E. 12th St. exit. Left onto State St. Right onto 10th St. East: I-90E to Wesleyville exit. Off the exit ramp, turn right on the Bayfront. Turn left onto E. 10th St.

 

AFFILIATION

The SeaWolves are the Double-A Affiliate of the Detroit Tigers. This affiliation began in 2001.

 

ANNOUNCEMENTS

We are happy to recognize birthdays, anniversary's, and other special occasions on our public address system. Simply call the SeaWolves office at least 24 hours prior to the game (814-456-1300) or visit the Advanced Ticket Window inside the ballpark to make your request. There is a required $5 donation to the SeaWolves Tickets for Veterans Fund.

 

ATM

The SeaWolves have an ATM located in the SeaWolves Team Store for your convenience.

 

ALCOHOL POLICY

In correspondence with Pennsylvania State Law, the SeaWolves will not serve to anyone under the age of 21. Upon request, fans may be asked to show valid ID at the time of purchase. The SeaWolves reserve the right to refuse any sale. To that end, if you need a ride home, please see the Fan Assistance Center for arrangements. Alcohol is served until the first out in 9th. Limit two beers per person, per transaction.

 

AUTOGRAPHS

The Eastern League rules prohibit players from signing autographs 15 minutes prior to the start of the game until the last out is made. Please feel free to approach any player or coach for an autograph along the baselines, dugouts, and at their many community appearances.

 

BABY CHANGING STATIONS

Baby changing stations can be found in the restrooms on the first and third base concourses and in suite level bathrooms.

 

BAGS

Bags are permitted in UPMC Park and are subject to inspection by stadium security.

 

BANNERS/SIGNS

The SeaWolves welcome signs and banners. To ensure that these articles do not pose a safety risk or detract from the enjoyment of other guests, the SeaWolves request you adhere to the following guidelines:

Please do not place banners/signs in the eyesight of the batter and/or hanging over the outfield fences. Banners should in no way obstruct stadium advertising or on the sightlines of other UPMC Park guests.

  • The banners/signs must be 4' x 8' or smaller in size.
  • Banners/signs may not be placed anywhere inside the playing field, be commercial, political, derogatory or obscene as determined by the SeaWolves.
  • The SeaWolves reserve the right to remove any banner/sign that violates these guidelines.

 

BATTING PRACTICE

Batting practice generally begins two hours and thirty minutes before most home games. Times are approximate and subject to change without prior notification and at the discretion of either team. To inquire about how your group can watch Batting Practice from the field or dugout, contact the SeaWolves Group Sales Department at (814) 456-1300.

 

BIKES/BIKE PARKING

We encourage fans going green by riding their bicycles to a game. Parking for bikes is available outside of UPMC Park. Bikes are not permitted inside the gates or on the concourse.

 

BOX OFFICE

Stop by the UPMC Park Box Office for tickets to upcoming games! For your convenience, hours on game days are 9:00 a.m. (10 a.m, on Saturdays & Sundays) until the end of the game. On non-game days, hours are 9:00 a.m. - 5:00 p.m. (M-F).

 

CAMERA/VIDEO

Hand held audiovisual equipment is permitted in UPMC Park. Flash photography and video reproduction is strictly prohibited. Please refrain from using tripods and any equipment that may interfere with another fan's enjoyment. Please call the SeaWolves Box Office before bringing such equipment into the ballpark.

 

CAPACITY

UPMC Park comfortably seats 4,109 fans and can even fit as much as 1,891 additional fans in the standing only and picnic areas of the ballpark. The official capacity of UPMC Park is 6,000.

 

CHECK CASHING

For your convenience, UPMC Park features an ATM located in the Team Store. We regret that we are unable to cash personal checks at UPMC Park.

 

CHILD ADMITTANCE

UPMC Park offers complimentary admission to children three years of age and under. However, we do request that these children sit in their parent or guardian's lap and not occupy an additional seat. Promotional giveaway items are only available for ticketed guests. Children's ticket prices are available in certain sections of UPMC Park. See individual ticket prices for more information.

 

CONDUCT

The SeaWolves reserve the right to revoke tickets and refund money of any patron using abusive or obscene language, or appears to be intoxicated. Fans that enter the field or interfere with the game in any way will be subject to ejection and prosecution.

 

CREDIT CARD POLICY

The SeaWolves accept American Express, MasterCard, Visa and Discover credit cards. These credit cards will also be accepted at all UPMC Park concession stands and the SeaWolves team shop.

 

DISABLED ACCESS

The SeaWolves are committed to providing every Guest with a comfortable and enjoyable experience at the ballpark, including those Guests with disabilities. To accommodate our Guests with disabilities, UPMC Park offers the following:

  • Drop-off zones located near the front gate entrance of UPMC Park.
  • Accessible seating options throughout the ballpark on both the main level seating bowl and the upper deck. If an exchange is required for an accessible seating location, please visit the UPMC Park Box Office.
  • Elevators conveniently behind home plate near the main entrance and in the right field picnic garden. There is also field access elevator for disabled guests located down the first base line.

The SeaWolves event staff is ready to help with any questions you may have about access to and within UPMC Park. While attending events at the ballpark, please contact a member of our Guest Relations staff for assistance or information. When away from the ballpark, please phone (814) 456-1300 for disability access information.

 

DRINKING FOUNTAINS

Drinking fountains can be found throughout UPMC Park. Drinking fountains are located on the first and third base concourses.

 

ELEVATORS

An elevator is located on the main concourse behind home plate to provide access to the luxury suites and the second level seats along the right side baseline. An alternate elevator is available in the right field picnic area.

 

EMERGENCY

Fans expecting an emergency phone call, please leave your name and seat location at the Advanced Ticket Window. Upon receiving a call, a customer service representative will alert the fan of the message. Public address announcements are to be used only in extreme situations.

 

FACEBOOK

The Erie SeaWolves official Facebook page can be found here. Be sure to LIKE us on Facebook for updates, contests and all things Erie SeaWolves.

 

FAN ASSISTANCE

The Fan Assistance Center is located just to the right of the main gates, and is the center for all your customer service needs. Fans may sign up for contests, ask questions, file complaints, obtain information, collect prizes, and receive general assistance. The F.A.C. is open when the main gates open and closes after the game concludes.

 

FAN INTERFERENCE

In the interest of player and Guest safety, UPMC Park maintains a zero tolerance policy regarding fan interference with a ball in play or a player during the game. Failure to comply with the policy could result in immediate removal from UPMC Park and criminal sanctions.

 

FEEDBACK

The SeaWolves always want to hear your feedback. Email Us Here!

 

FIREARMS/WEAPONS

UPMC Park is an Erie Events facility. In compliance with Erie Events policies, firearms are not permitted inside UPMC Park with the exception of on-duty law enforcement officers. If a private citizen has a carry permit, he/she is not allowed in with the weapon as no firearms is a condition of entry.

 

FIRST AID

The EmergyCare First Aid Room is located just inside the main gates next to the Team Store. Emergency medical personnel are on duty at each game for the safety and convenience of all fans.

 

FOOD & DRINK

In accordance with Eastern League policies, no outside food or beverage is permitted into the ballpark. Concession stands and portable stands are located throughout the stadium to serve your needs.

 

FOUL BALLS

Fans are welcome to keep any baseball hit or thrown into the stands. Please be aware that any foul ball or home run can cause personal injury. For your safety, please pay attention to the action on the field at all times.

 

FUN ZONE

Located near the left field picnic garden, the Fun Zone features a GIANT inflatable slide, bounce house, speed pitch and fun snacks like cotton candy and ice cream!

 

GATES

Gates at UPMC Park will open one hour to the start of the game. Season Ticket members may enter 15 minutes prior to the scheduled gate time.

 

GROUP TICKETS

Share the excitement of the SeaWolves game with friends, family, or business associates. Discounts are available for groups (10 or more) for all games. For more information, please contact our group sales department at (814) 456-1300 or via email.

 

GROUP TOURS

Group tours of UPMC Park are conducted year-round. Tour guests will be shown the clubhouse, press box, and suite level, as well as the field and dugouts. Please call (814) 456-1300 for more information.

 

INJURIES

Please report all injuries to the nearest usher, stadium personnel, or EmergyCare First Aid room. Erie SeaWolves are not liable for any harm, injuries, or damage sustained by any spectator, or to any spectator's property, including all risks seen or unforeseen.

 

INSTAGRAM

The Erie SeaWolves official Instagram can be found here. Be sure to FOLLOW us on Instagram today.

 

LAUNCH-A-BALL

Fans can win great prizes on a nightly basis just by playing Launch-A-Ball. For just $1 (6 for $5) fans can purchase numbered tennis balls. At the conclusion of the game, targets will be set up on the field and fans will have one-minute and thirty seconds (1:30) to toss their tennis balls onto one of the targets.

Prizes are subject to change on a daily basis and include gift certificates to area businesses and SeaWolves gifts.

Launch-A-Balls can be purchased at the Fan Assistance Center and by vendors throughout the ballpark. For more information about Launch-A-Ball, click here.

 

LOST AND FOUND

Lost and Found items should be reported to the Fan Assistance Center. After each game, lost and found items will be taken to the SeaWolves Front Office. Please call (814) 456-1300 for more information.

 

LUXURY SUITES

Enjoy a SeaWolves game from up above! Renting a luxury suite for a SeaWolves game is a great way to entertain clients, employees, or friends. For more information regarding suite rentals, click here. Contact the Erie SeaWolves Group Sales Department at (814) 456-1300 for available dates.

 

MASCOT

C. Wolf brings a unique and exciting attitude to every game at UPMC Park along with some pretty solid dance moves. During the winter months, C. Wolf does not hibernate, he stays active in the community through school functions and charity events.

If you would like C. Wolf to attend your next event, please contact the SeaWolves at (814) 456-1300 or via email for scheduling information.

 

MiLB.TV

All 70 SeaWolves home games are broadcast live on MiLB.TV. This subscroption serivce allows you to stream all home and select road SeaWolves games. Click Here for more information on how to subscribe to MiLB.TV.

 

NATIONAL ANTHEM

Groups or individuals interested in singing the National Anthem prior to a game can tryout during open tryouts typically held in March each year. If you should miss the tryout you can contact the SeaWolves offices at (814) 456-1300 or via email and request a time to tryout.

 

PARKING

Various parking lots are available for game parking including Erie Insurance Arena garage, the lots adjacent to the stadium, and parking on city streets. For the season long discounts on parking, please call Dewey's Parking at (814) 455-3931.

 

PETS

With the exception of seeing-eye dogs, guide dogs and Bark at the Park nights, pets are not permitted at UPMC Park.

 

PICNIC AREAS

There are several beautiful areas in UPMC Park to entertain clients, employees, friends, and families. The SeaWolves will handle arrangements, allowing your group to enjoy great food, fun, and baseball action. Please call (814) 456-1300 or click here for menu selection and availability.

 

PRIZE WHEEL

The SeaWolves prize wheel can be found on the first base concourse at UPMC Park on a nightly basis. For just $1 per spin, fan can win great prizes including hats and t-shirts (Prizes, wheel locations and periods of operation are subject to change).

 

PROMOTIONAL ITEMS

Each fan eligible to receive a promotional item, based on age guidelines, must have a game day ticket and pass through the turnstile to receive the item (Kids giveaways are for children age 12 and younger unless otherwise specified). Items are strictly limited to one per person and you must be present to receive the item. Purchasing additional tickets does not qualify guests to receive multiple promotional items.

 

RADIO BROADCASTS

SeaWolves fans can catch all 140 games on the air on Fox Sports Radio 1330 AM The FAN and on the web at www.seawolves.com. Join the "Voice of the SeaWolves" Greg Gania 10 minutes prior to each game for analysis and upcoming information regarding the SeaWolves.

 

RAIN CHECK POLICY

Tickets for games in which 4 and ½ innings were not completed can be exchanged for face value at the UPMC Park box office for ANY future game that season based upon seating availability.

 

RAIN DELAYS/POSTPONED GAMES

Typically a decision to delay or postpone a game is not made until game time. In the event of a delay or postponement the SeaWolves will contact the local media (television and radio) and will also post updates on SeaWoleves.com and the team's official Facebook and Twitter pages.

 

RESTROOMS

Restrooms are located along the first base line, behind home plate, and along the third base concourse. Restrooms are also available in the Bud Light Beer Garden. All restrooms are handicap accessible and offer diaper changing areas.

 

SAFETY REGULATIONS

For the comfort and security of all our Guests, we do not allow fans to enter UPMC Park with hazardous or disruptive items. Samples of these items that are not permitted in the ballpark include laser pointers, fireworks, lawn chairs, coolers, boom boxes, balloons, and weapons of any kind. The SeaWolves reserve the right to inspect and remove any packages and/or containers.

 

SCHEDULES

Pocket schedules for the season are available at the Fan Assistance Center, box office and in concession stands throughout UPMC Park.

Guests can receive a schedule through the mail by sending a stamped, self-addressed envelope to: Erie SeaWolves Schedule, 110 East 10th Street, Erie, PA 16501.

 

SECURITY

Security officers are present before, during, and after all games throughout the stadium. If a security guard is needed at any time, please see a SeaWolves representative or seek out a stadium usher.

 

SMOKING

In consideration of the health and comfort of others, smoking is strictly prohibited inside UPMC Park. Smoking is available outside the main gates of UPMC Park. Please see a ticket taker at the main gates to get your ticket scanned out upon exiting. You must present your ticket for re-entry.

 

TEAM STORE

SeaWolves merchandise is available during all home games, as well as Monday - Friday 9:00 a.m. - 5 p.m. all year long. Fans can shop 24 hours a day by clicking here.

 

TICKETS

Fans can purchase tickets over the phone through the SeaWolves Box Office using Visa, MasterCard, AMEX, or Discover. To order by phone or to learn about our SeaWolves ticket packages, please call (814) 456-1300. Fans may also purchase tickets online.

 

TICKET EXCHANGES

Only unused Season Tickets and mini-package tickets can be exchanged for other games. Unused group tickets and individual sale tickets may not be exchanged or refunded.

 

TOURS

The SeaWolves are happy to accommodate tours of UPMC Park. Contact the SeaWolves group sales department at (814) 456-1300 or via email to schedule your ballpark tour today.

 

TRYOUTS

The SeaWolves do not hold their own tryouts. Individuals interested in trying out for the team need to call the Major League Scouting Bureau at (909) 980-1881.

 

TWITTER

The Erie SeaWolves official Twitter account can be found here. Be sure to FOLLOW us on Twitter for updates, contests and all things Erie SeaWolves.

 

UMBRELLAS

Umbrellas are permitted at UPMC Park. We ask that fans exercise caution and courtesy when using umbrellas in the event of rain. Umbrellas are also available for sale at the SeaWolves team shop.

 

WILL CALL

The Will Call window is located right near the main gates of UPMC Park and is labeled "Will Call" under the green awnings. All tickets purchased online or over the telephone can be picked up with a valid identification at the Will Call window.

 

WOLF PACK

The Wolf Pack is the SeaWolves entertainment team. Wolf Pack members are responsible for enhancing the fan experience, assisting guests and assisting on-field entertainment. If you are interested in trying out for the Wolf Pack, please contact the SeaWolves at (814) 456-1300 or via email.