We understand that mobile ticketing is new to most of our fans. To help this transition be as smooth as possible, we've answered as many of your questions as we could ahead of time. If you don't see your question listed below or still need clarification, don't hesitate to reach out by calling us at 425-258-3673 or emailing [email protected].
Q: How do I use mobile ticketing?
Q: What if I don’t have a smartphone (i.e., iPhone, Android, etc.)?
Q: What if I want to give tickets to friends and family?
Q: I use my tickets for clients and employee incentives. How will I give them my tickets?
Q: I share my tickets. How do I distribute the tickets to other people?
Q: Does the person I send the tickets to need an online My Tickets account?
Q: How do we turn in unused tickets for the Ticket Exchange Program?
Q: If I have a question or issue on a game day, who should I call?
Q: Is there any way to transfer more than one game at a time?
Q: If I transfer tickets to someone and they are unable to go the game, can I get the tickets back?
Q: My guests and I will be arriving at Funko Field separately. Can I transfer only some of my tickets for a game and leave the rest on my mobile device?
Q: Can I have multiple tickets on a single phone?
Q: What happens if my ticket does not scan properly?
Q: When should I download my ticket(s)?
Q: What if my phone breaks, dies or is lost /stolen before I arrive at the game?