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The Official Site of the Midland RockHounds Midland RockHounds

A-Z Guide

Welcome to the Midland RockHounds A-Z Guide, your ultimate resource for enhancing your game day experience. This guide is designed to provide you with all the essential ballpark policies, procedures, and general information you need to make the most of your time at Moment Bank Ballpark.

If you're unable to locate the information you need and have questions, please don't hesitate to reach out to our front office. You can contact us at (432) 520-2255, and our team will be happy to assist you.

A

ADDRESS & PHONE

5514 Champions Drive, Midland, TX 79706

(432) 520-2255

ADA GUEST SERVICES

For your convenience, there are reserved parking spaces available for properly licensed or tagged vehicles for ADA Guests. There is a designated entrance at the gate for easy access to the stadium. Fully accessible restrooms are available behind each seating section. Wheelchair seating is also available at the top of the seating bowl from first to third base.

ADA Seating

Wheelchair and companion seating is offered in specific sections of the ballpark as follows:

  • Section 1
  • Section 2
  • Section 8
  • Section 13
  • Section 14
  • Section 19
  • Section 20

Elevator

ADA guests who require the use of an elevator have access to the elevator located inside the Diamond Club.

AFFILIATION

The Midland RockHounds are the Double-A Affiliate of the Oakland Athletics.

ALCOHOL POLICIES

The Hounds offer beer and wine coolers. To drink alcohol, one must be 21+ and receive a wristband at the sheriff's station near the front gate. Alcohol sales will stop at the end of the seventh inning or 9:30 pm. For post-game events, alcohol will stop at the end of the eighth inning. Section 2 the top three rows are the stadium non-alcohol section. Only two alcoholic beverages are allowed per person, per purchase. Alcohol is not allowed outside the gates of the stadium.

ASTOUND BROADBAND STADIUM

The Midland Rockhounds have no association with MISD or Astound Broadband Stadium. Football tickets must be purchased from Midland ISD.

ATM

An ATM is located inside the Sidewalk Souvenir Store behind home plate. On business night a portable ATM will be on the concourse outside First Aid Room. The ballpark is cashless with few exceptions.

B

BALLPARK MAP

Click HERE to see an online map of Momentum Bank Ballpark.

C

CAMERA/VIDEO

Cameras are allowed in the stadium. However, there can be no videotaping of the ball game without a video pass.

CASHLESS BALLPARK

As we move toward a more safe and secure experience at the ballpark, we have decided to make Momentum Bank Ballpark a cashless stadium. All major credit cards will be accepted at every point of sale at Momentum Bank Ballpark, including the box office, souvenir store, and concessions.

If you only have cash, it can be exchanged inside the stadium at the information station for a RockHounds gift card that can be used on concessions and souvenir purchases. See GIFT CARDS for more info.

For more info, you can visit our Cashless policy page.

CLEAR BAG POLICY

In an effort to provide a safer experience and more seamless entry into the stadium, we have instituted a clear bag policy for fans. Only clear bags of a specific size will be allowed to be brought into the stadium. Medical bags and small clutch bags 4.5” X 6.5” may be brought in. Please click HERE to see the complete list of permitted and non-permitted items plus other restrictions.

COMMUNITY RELATIONS

The RockHounds dedicate countless hours to civic and charitable endeavors each year with the goal of addressing the needs of the community and enhancing the quality of life for citizens in the Permian Basin. Players, coaches, front office personnel, and team mascots give back to the community by participating in autograph sessions, instructional clinics, school visits, hospital visits, charity fundraisers, and speaking engagements. For information please contact Jonathan Simmons via email at [email protected].

CONCESSIONS

Momentum Bank Ballpark has four main concession stands located around the main concourse, serving traditional ballpark favorites including hot dogs, burgers, and more.

Triple Play Taqueria

Gametime Grill

The Hot Corner

Rocky’s BBQ

Other concessions include:

HTeaO

Kona Ice

Sweet and Boozy Ice Cream

Enjoy a beer while watching the game at the Estrella Jalisco Cantina and the Tall City Tavern. For a full list of beers, you can check out the menu below. Selection varies by location.

You can find a full menu HERE.

COPA DE LA DIVERSION

Copa De La Diversión is a season-long event series specifically designed to embrace the culture and values that resonate most with local U.S. Hispanic/Latino communities. For more information and to view upcoming dates click HERE

D

DIAMOND CLUB

The RockHounds Diamond Club, located behind home plate, is a private area for our club and suite holders. Guests can enjoy a buffet on Thursdays and Saturdays only before and during the game. The club opens prior to regular gate openings. Group luncheons and meetings are available Monday-Friday for up to 100 people.

DIAPER BAGS

Diaper bags must be clear. For our complete clear bag policy guidelines click HERE.

E

EMPLOYMENT OPPORTUNITIES

Part-time jobs (seasonal positions) at the stadium are available. Apply after January 1 during regular business hours or call 432-520-2255. Click HERE for more information or to apply online.

EXTRA INNINGS RULE

Minor League Baseball announced rule and procedure changes in 2018 aimed at reducing the length of extra innings and mound visits during a game. At all levels, extra innings will begin with a runner on second base. The runner at second base will be the player in the batting order previous to the lead-off batter of the inning. For purposes of calculating earned runs under Rule 9.16, the runner who begins an inning on second base pursuant to this rule shall be deemed to be a runner who has reached second base because of a fielding error, but no error shall be charged to the opposing team or to any player.

F

FAN CODE OF CONDUCT

Strongly Prohibited:

  • Trespassing on the playing field;
  • Interfering with baseballs that are in play;
  • Throwing objects or tossing objects;
  • Using foul or obscene language or gestures;
  • Using derogatory language, which is defined as offensive language concerning another person’s race, ethnicity, gender, religion, disability, age, sexual orientation, or national origin;
  • Excessive or underage consumption of alcohol;
  • Disruptive, unruly, or abusive behavior;
  • Accessing areas of the ballpark without a proper ticket, pass, or credential;
  • Misusing tickets, passes, or credentials; and
  • Bringing prohibited items into the ballpark.

Violations of the Code of Conduct will not be tolerated and may lead to consequences including ejection from the ballpark and a ban on attending future games. Derogatory language will result in ejection.

FAN MAIL/E-MAIL

Letters to all RockHounds players and mascots should be addressed to the appropriate person and sent to 5514 Champions Drive, Midland, TX 79706. Please enclose a self-addressed stamped envelope. Players and coaches do not have e-mail.

FIRST AID

If at some point during the game, you are in need of medical assistance the West Texas Urgent Care First Aid station is located on the concourse behind section 13.

FOUL BALLS

Guests may keep any balls hit or thrown into the stands. All guests should be aware of foul balls and other flying objects leaving the playing field.

FOOTBALL TICKETS

The RockHounds box office does not sell football tickets for games at Astound Broadband Stadium. Tickets must be purchased through Midland ISD. The Midland Rockhounds have no association with MISD or Astound Broadband Stadium.

FRONT OFFICE

The RockHounds front office is located at Momentum Bank Ballpark and is open

Monday-Friday: 8:00 a.m. - 5:00 p.m. (9:00 a.m. - end of game on gamedays)

Saturday & Sunday: Closed on non-gamedays (10:00 a.m. - end of the game on gamedays)

You can call the front office at (432) 520-2255.

For a staff directory click HERE.

G

GAME TIMES

Game times are listed below by day of the week. All game times are subject to change and there are a handful of exceptions each season. Please make sure to check the season schedule to confirm game times and find game times that might differ from the below schedule.

Tuesday - Wednesday: 6:30 pm

Thursday - Saturday: 7:00 pm

Sunday: 1:00 pm

GATES OPEN

Momentum Bank Ballpark gates open 30 minutes before the first pitch on Tuesday, Wednesday, and Sunday. Gates open one hour prior to Thursday, Friday, and Saturday time unless otherwise advertised.

GIFT CARDS

RockHounds Gift Cards are available for purchase at the information station at the top of section 12. We offer gift cards in amounts of $5, $10, $20, $25, $50, and $100. For a custom amount not listed above please visit the front office during regular business hours.

Gift Cards may be used in the souvenir store and at concessions stands. Gift cards are not accepted at HTeaO and Konoa Ice. Gift Cards cannot be used for tickets.

GIFT SHOP (SIDEWALK SOUVENIRS)

A wide variety of RockHounds souvenirs are available for purchase at our store behind home plate or from a souvenir vendor. Remember on non-game days the Sidewalk Souvenir store is open during regular office hours. Orders can also be placed online.

GIVEAWAY ITEMS

Giveaway nights are scheduled on selected weekend nights. Season ticket holders are guaranteed items through special gates. A limited supply of items is available to walk-up customers. To receive a giveaway item, you must be in attendance no matter how many tickets you possess. Please note purchasing extra tickets to receive extra giveaways is not permitted. On kid’s giveaway nights, only kids ages 4-12 in attendance will receive items. If a child two and under wants a giveaway, a ticket must be purchased.

Click HERE to view upcoming giveaway items.

GROUP OUTINGS

The RockHounds would love to host your next birthday, company picnic, church outing, little league group, party, and so much more!

For more information, you can check out the section on PICNICS.

H

HOMETOWN HERO

The RockHounds honor individuals who have made a lasting impact in our community during Thursday, Friday, and Saturday home games throughout the season.

If you have a Hometown Hero you would like to nominate to be recognized during a game, email Rylee Darnell. Please include your name, email, and phone number as well as your nominees' name, email, and phone number. Also, include a brief paragraph describing why you think your nominee is a Hometown Hero.

For more information click HERE

HOME RUN DOLLARS

When a RockHounds' player hits a home run, ushers and members of the front office staff will collect cash from the stands that will be rewarded to the player who hit the home run. The same happens when a RockHounds' player strikes out the side. Cash is the only form of payment accepted.

I

J

K

KIDS TICKETS

Children 2 years of age and under do not require tickets to enter Momentum Bank Ballpark for RockHounds games.

L

LAWN CHAIRS

Grass seating is available, and lawn chairs or blankets can be brought into the stadium.

LOST AND FOUND

During the game, any found items will be taken to the information station at the top of section 12. Items that go unclaimed will be taken to the front office.

LOST CHILDREN

During the game guests looking for a lost child should go to the information station , located on the main concourse behind Section 12 or alert any staff member or on-duty law enforcement officer.

M

MASCOT

Highlight your special event, party, or meeting with an appearance by Rocky the Rockhound, Juice the Moose, or Chip the Rock Hammer. Charity and school appearances are free. A small fee is charged for other appearances. Contact Jonathan Simmons via email for more information or to book an appearance at [email protected]

MEDIA REQUESTS

Requests from traditional media outlets (newspapers/magazines, radio stations, TV stations, and associated digital platforms) for the season and single-game credentials, interviews with Midland RockHounds players and staff, photos/logos, etc. can be directed to the Public Relations Department by calling 432-520-2255 or emailing [email protected]

N

NATIONAL ANTHEM PERFORMANCES

Requests for national anthem performers may be submitted to Rylee Darnell, Director of Promotions.

O

ON-FIELD GAMES

Fans can sign up to participate in on-field games at the contest booth on the first base concourse. Fans will enter the field at the end of the first or third base dugout for the contests. Members of the promotions crew will escort you on and off the field.

P

PARKING

Parking is free, and there are spaces available for over 3,500 cars and many buses. Included are reserved spaces for vehicles displaying disabled permits or tags. A reserved lot (B1) is also available for club, suite holders, and all box seat holders who purchased reserved parking passes at $150.00 for the season. The attendant will be at the lot until 8:30 p.m. (end of the fifth inning) or 9 p.m. for post-game events.

PETS

Pets are not allowed in the stadium. However, service animals (i.e. guide dogs for persons with sight disabilities) are permitted. Dogs are allowed in the ballpark for our Bark in the Park nights after filling out a required waiver. To view Bark in the Park dates you can visit the promotions page HERE

PHONES

Two courtesy phones are available free of charge. Local calls are permitted with a maximum time of two minutes per call. Suite and club holders will use the phone in the Diamond Club and all other fans will use the phone in the souvenir stand.

PICNIC AREAS

There are two private picnic areas in the stadium. One is in right field and one is located in left field, and both require advance reservations. Picnics include a meal and a reserved seat ticket to the ballgame.

All picnic fans should check in at the picnic check-in area before going to the picnic. In order to purchase alcoholic beverages, you must receive a wristband at the sheriff's station near the front gate before heading to your picnic, picnic bands do NOT count.

For more info click here.

To schedule your next picnic you can contact a member of the sales staff via email or call the front office at (432) 520-2255.

For any questions or concerns regarding picnics please contact:

Joey Gennusa - [email protected]

Edwin Hernandez - [email protected]

PLAYGROUND

The Hilliard Office Solutions playground is located in center field (near the jumbotron). Children must be accompanied by adults.

PROHIBITED ITEMS

Fans are PROHIBITED from bringing the following items into the ballpark:

  • Beach balls or other inflatables
  • Glass bottles
  • Fireworks
  • Firearms or other weapons (e.g., knives)
  • Laser devices and pointers
  • Skateboards and rollerblades
  • Toy guns and knives (including water guns)
  • Sticks and clubs
  • Unmanned aerial vehicles

Additional items may be prohibited as deemed necessary by the RockHounds.

Q

R

RADIO BROADCAST

All games home and away are broadcasted online (link provided on the website). Pre-game is 20 minutes prior to game time. Radio headsets and pocket radios are permitted if they do not interfere with other fans’ enjoyment of the game. RockHound games can also be seen on MiLB.tv.

RAIN CHECKS

Should five innings of one game not be played (except when the RockHounds are ahead after 4 ½ innings), the ticket stub for that game will become a valid Rain Check and may be exchanged for a ticket of the same value (subject to availability) for any regular season home game. Complimentary tickets and parking passes do not carry Rain Check privileges. There are no refunds for rainouts.

REFUNDS

Please confirm your game selection prior to purchase. Ticket purchases are non-refundable and cannot be exchanged. Please check tickets before leaving the ticket office. If it is a group, try to reschedule. If unable to reschedule, a refund will be given, but this is the only situation where a refund will be allowed.

S

SEATING POLICY

Guests must sit in the appropriate seating section for which they hold a valid ticket. Sections include Club seats (behind home plate-sections 9-13), box seats (Sections 5-8 & 14-17), and reserved seats (Sections 1-4 & 18-20). Berm grass seating is general admission on a first-come-first-serve basis in the outfield and down the lines.

SECURITY

Security officers and uniformed personnel are stationed throughout the ballpark during all events.

SMOKING

Smoking in the stadium is only allowed in designated areas. The smoking area is near the third base gate. Smoking is prohibited in seating areas, restrooms, picnic areas, or the concourse. Suite holders’ smoking area is outside the back door on the suite level.

SPLASH PAD

The H.E.B Slash pad is open to the public, located in center field. Swimsuits are allowed and fans may bring in towels for the splash pad. All children must be accompanied by an adult. The splash pad is open to the public during the summer months.

STADIUM RE-ENTRY

Should a person need to exit the stadium and return to the game, the pass gate behind home plate should be used. Be sure that the game ticket is punched by a RockHounds associate at the pass gate to be able to re-enter.

STRIKEOUT DOLLARS

When a RockHounds' player strikes out the side, ushers and members of the front office staff will collect cash from the stands that will be rewarded to the player who hit the home run. The same when a RockHounds’ player hits a home run happens for Cash is the only form of payment accepted

SUITES

Momentum Bank Ballpark offers both nighty and season-long rentals of suites. Suites offer indoor and outdoor seating. RockHounds luxury suites can accommodate as many as 16 people. The RockHounds provide hostess service for the suite level of Momentum Bank Ballpark.

For more details click HERE.

T

TAXIS

A RockHounds associate can call for Taxis at any time during the game.

THIRSTY THURSDAY™

Discounted alcoholic beverages and fountain drinks.

TICKETS

Tickets can be found at midlandrockhounds.org. Be wary of third-party sellers.

Children 2 years of age and under do not require tickets to enter Momentum Bank Ballpark for RockHounds games.

Single game tickets

Individual game tickets can be purchased online or at the box office.

Season tickets

We offer a variety of season ticket options.

Click here to view a season ticket seating chart.

Club seats:

You will have the best seats in the house for every RockHounds home game - five sections directly behind home plate (sections 9-13). Club seat season tickets come with a complimentary season pass to the Pro Petro Diamond Club. $865 Per seat / Per season Individual game-day price: $16 (Season discount: 22%)

Click here for more info.

Box seats:

Box seats are located on the first and third base lines, from the outside edge of the batting circle to the end of each dugout, offering tremendous views of the game. $675 Per seat / Per season Individual game-day price: $12 (Season discount: 19%)

Click here for more info.

Reserved Seats:

Reserved seats begin just past the dugouts on both the first and third base lines, offering great views of the game and a nice chance at a foul ball! $590 Per seat / Per season Individual game-day price: $10 (Season discount: 15%)

Click here for more info.

Ticket packages

The RockHounds offer a variety of ticket packages. Not wanting to buy tickets for the whole season we’ve got you covered. Click here for more details.

Ticket Exchange

Fans that purchase season tickets (club, box, reserved season, and mini-plans) can use their unused tickets for a future game in advance, (online or in the box office) and receive a ticket of equal or lesser value, based on availability.

Tickets must be exchanged by 12 p.m. the day of the expiring game.

If a patron exchanges a past game that is unscanned, they will receive a reserved ticket for Sunday through Wednesday games and a berm ticket for Thursday- through Saturday games. This may only be done through the box office. No exchanges are made for phone orders.

Ticket Scalping

Re-sale of RockHounds tickets is not permitted on the sports complex grounds.

TOURS

Have your school or group out for a tour of Momentum Bank Ballpark. Tours of the stadium are offered from April – August on Monday – Thursday from 8-11 a.m. Tours on game days must be scheduled before noon. Reserve a tour date and time by calling Jonathan Simmons at (432) 520-2255 or by e-mail at [email protected].

U

UMBRELLAS

Guests may bring small umbrellas if they do not interfere with other guests’ enjoyment of the game.

V

VOUCHERS

There are many vouchers for the season from various promotions and sponsors. All vouchers must be exchanged in the box office; none are exchanged over the phone. Please give a copy of all vouchers to the box office prior to the date of redemption.

W

WEAPONS

Weapons are not allowed inside the ballpark. This includes knives and firearms. As stated, firearms are not permitted at Momentum Bank Ballpark. This includes persons who hold a License to Carry (either a Concealed Carry or Open Carry license); per Section 30.06 and 30.07 of the Texas Penal Code, respectively.

WILL CALL WINDOW

The will-call window is located outside the main gate at the far-right ticket window. An ID should be shown when picking up tickets.

WIFI

The city of Midland offers free wifi within the stadium for all patrons.