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Chickasaw Bricktown Ballpark Safety Policies

Updated: February 18, 2021

Ballpark Improvements - Field Renovation

The Oklahoma City Dodgers are entirely committed to creating a safe environment to enjoy exciting, family-friendly entertainment at an affordable price.

The Dodgers are leaning on guidance from the national, state and local agencies to ensure the safest possible environment. We strive to go above and beyond any minimum measures required of us to operate our facility. Chickasaw Bricktown Ballpark plays a huge role in the Oklahoma City community and we are excited to be part of the move toward normalcy.

Health & Safety Policies

The Dodgers have implemented a variety of health and safety measures to ensure that Chickasaw Bricktown Ballpark is a safe venue for events. This includes but is not limited to:

• If guests are not feeling well, they are asked to not attend a game or event at Chickasaw Bricktown Ballpark.

• Guests are required to wear a face covering, over their nose and mouth, to protect themselves and others at all times, except when actively eating or drinking.

• Fans will be required to stand six feet from other guests not in their party. This includes concession lines, restrooms and all common areas of the ballpark.

• Condiments and similar items available at the concession stands will be distributed in pre-packaged servings.

• Signage encouraging social distancing and other health practices will be posted throughout Chickasaw Bricktown Ballpark. The Dodgers will also remind fans to follow posted policies and procedures via public address announcement and via video board messaging.

• The seating bowl has been reconfigured to maintain social distancing. All parties will be seated in groups of a maximum of six guests, and all parties will be seated at least six feet away from other groups. If a party is greater than six, they will be split into a minimum of two pods of seats.

• The Dodgers will ensure a rhythm of cleaning and sanitize above a regular schedule. This includes the cleaning of all flat surfaces, including but not limited to concessions counters, drink rails, door handles, and restroom sinks and counters.

• Increased hand sanitizer stations on all levels of the ballpark, including both public areas and employee offices.

• Depending on regular duties, many staff members will be required to wear protective gloves in accordance with the most recent guidelines from health authorities.

• Any staff member that is not feeling well will not be allowed into the ballpark.

Health & Safety Questions

A quarantine period is not necessary prior to attending an event. However, any guests who feel ill or have been in contact with any individuals who may have contracted COVID-19 are asked to stay home.

Yes, face coverings are required to be over the nose and mouth at all times at Chickasaw Bricktown Ballpark, unless actively eating or drinking.

All Dodgers employees will receive temperature checks upon arrival at Chickasaw Bricktown Ballpark. Guests will not have their temperature checked, but we ask that all fans check their temperature before heading to the ballpark for an event.

No, we are not enforcing travel restrictions for guests at this time.

The OKC Dodgers have implemented a variety of health and safety measures to ensure that Chickasaw Bricktown Ballpark is a safe venue for events. All policies can be found by clicking here.

If there is a situation that could potentially affect the health or safety of guests, the Dodgers will make every reasonable attempt to inform those affected as appropriate.

PlayBall! game programs are updated nightly and are the best source for up-to-date game information, feature stories, and upcoming promotions. In accordance with health and safety procedures and in the interest of limiting person-to-person contact, the PlayBall! program has been revamped as an interactive, digital, one-stop-shop for all things Dodgers.

Seating capacity at Chickasaw Bricktown Ballpark is dependent on the event. The Dodgers will begin the season by allowing 33% of full capacity.

The seating bowl has been reconfigured to maintain social distancing. All parties will be seated in groups of a maximum of six guests, and all parties will be seated at least six feet away from other groups. If a party is greater than six, they will be split into a minimum of two pods of seats.

If you experience any health and safety-related issues or have immediate concerns regarding an incident, please speak with the Dodgers Customer Service Representative at the top of your section. For additional feedback, please send an email to [email protected] and a Dodgers employee will address your concerns and reply to your feedback.

Any employee with a temperature must stay home and not come to work.

Yes, all gameday employees are required to wear masks at all times, both in common, fan-facing areas as well as in offices or other employee areas. Gloves are required where appropriate, depending on the job function of the employee.

Proceed to the nearest gate and exit the ballpark immediately, ensuring to follow all CDC guidelines. Again, we ask that if you are experiencing COVID-19 symptoms, please stay home and do not attend an event at Chickasaw Bricktown Ballpark.

Entry to the ballpark is entirely touchless. Additionally, all tickets, game programs, and voucher programs have been moved to a digital platform.

Yes, there will be hand sanitizer stations located on the concourse with approximately four seating sections in between. There are also hand sanitizer stations on the landings of the second floor/Terrace Level and the third floor/Press Level, as well as the entrance to the Team Store and all offices in the ballpark.

While Chickasaw Bricktown Ballpark is not entirely cashless, we encourage the use of credit and debit cards for payment whenever possible. All employees accepting cash have been trained on the proper protocol to receiving cash and washing hands (or applying hand sanitizer when water and soap is not readily available) prior to a separate interaction with another guest.

All policies have been developed in consultation with local and state health authorities, including the Oklahoma City-County Health Department (OCCHD).

Ticket Questions

No, the Dodgers are not distributing physical tickets in 2021. Tickets will be distributed to mobile devices.

Simply have your mobile ticket displayed on your phone and proceed to one of the three main gates at Chickasaw Bricktown Ballpark. Guests will scan the barcode on their phone at a touchless scanner in order to gain entry.

Please contact a ticket representative by calling or texting 405-218-1000 or emailing us at [email protected]. During games, you can visit the main ticket office or the Ticket Information Booth behind Section 110.

The Dodgers will follow all guidelines put in place by local health authorities. Any decision related to the status of an individual game will be made by Major League Baseball, and any such change will be announced to fans and ticket holders as soon as information becomes available.

If a game is postponed due to positive COVID-19 tests, contact tracing, or any reason related to health and safety protocols put in place by Major League Baseball, the Dodgers will honor ticket exchanges for a future 2021 regular season game, based on availability. If you would like to complete an exchange, please contact your ticket representative or access your Dodgers Account Manager online.

The Dodgers will honor ticket exchanges for a future 2021 regular season game, based on availability. Please follow all CDC recommendations related to quarantine and ensure a full recovery before coming to the ballpark. Once you have recovered, simply bring your ticket to the Dodgers Ticket Office to complete your exchange for a future game.

If you are a season ticket holder and the date of the giveaway has passed, please bring your digital voucher to the Customer Service Booth, located on the concourse behind Section 113, during a game. If it is a non-gameday, please bring your digital voucher to the Dodgers Team Store between 10 a.m. and 5 p.m., Monday through Friday.

Please reference the Tickets & Promotions page for a list of giveaways during the 2021 season. Fans can increase their chance to claim a giveaway by arriving prior to the designated gate-opening time. All giveaways are distributed to either the first 1,000 or 2,000 fans, depending on the game.

General Questions

The public has been allowed to attend various events throughout the Dodgers offseason, including high school baseball games. We anticipate welcoming fans back into the ballpark in a reduced capacity on Opening Night of the 2021 season.

The 2021 schedule has been released and can be found here.

Stay tuned as additional promotions may be finalized, especially during the latter part of the season.

Please contact a ticket representative by calling 405-218-1000, texting405-218-1000 or emailing us at [email protected].

Yes, concessions will be sold throughout the concourse. All recommended health and safety procedures will be implemented, including social distancing among guests waiting in line, single-serve and prepackaged items and condiments, and more.

The Oklahoma City Dodgers are joining many other professional and collegiate venues in implementing a new clear bag policy at Chickasaw Bricktown Ballpark.

The Dodgers strongly encourage fans to not bring any type of bags, but fans will be able to carry the following style and size bag inside the stadium:
• Bags that are clear plastic, vinyl, or PVC and do not exceed 12 inches by 6 inches by 12 inches. An approved logo no larger than 4 inches by 4 inches may be displayed on one side of a permissible clear bag.
• One gallon, clear, plastic, resealable bag (Ziploc bag or similar).
• Small cluthc bags, which do not exceed 4.5 inches by 6.5 inches in size, with our without a handle or strap can be taken into the stadium in addtion to one of the clear plastic bags.

Exceptions to this policy will be made for all medically necessary items after proper inspection. Please see the complete updated bag policy for the 2021 season by clicking here.

Dodger Dollars can be redeemed for any food or beverage items in the ballpark. Please bring your Dodger Dollars card to the desired concession stand and the balance will be deducted from the barcode. You will be provided with an updated balance following your purchase. Dodger Dollars are not redeemable for merchandise at the OKC Dodgers Team Store or kiosks.

Please send a representative of your group to the hat redemption table behind Section 111. Hats are bundled by group and can be picked up there. Please be sure to fill out the online form to be entered to win a Dodgers prize exclusive to fans attending as part of a group outing.

Updated rosters and game notes can be found in our digital program, PlayBall!, which is updated nightly and can be found here. On the night of the game, simply scan one of the QR codes located inside each entrance to the ballpark or at the Ticket Information Booth.

All Dodgers games, both home and road, can be heard on AM 1340 The Game, accessed through the MiLB mobile app, or streamed live on the iHeart Radio app. With a subscription, fans can view home and road Dodgers games via MiLB.tv.

Yes, the OKC Dodgers Baseball Foundation will be operating the nightly 50/50 raffle throughout the 2021 season. To participate, please visit one of the 50/50 kiosks located on the concourse, including the main OKC Dodgers Foundation booth behind Section 113, near the Customer Service Booth.

For a complete list of Oklahoma City Dodgers Rules and Regulations, please click here.