When will the season start?
The Sea Dogs open at home on Tuesday, May 4th vs the New Hampshire Fisher Cats at 6:00 PM
When will tickets go on sale?
Tickets will be sold month-by-month. Tickets for May games will go on sale to the general public on Wednesday, April 14th at noon. Season Ticket Members will be able to purchase tickets prior to the general public. Tickets for June games will go on sale in mid-May, tickets for July games in mid-June, and so forth throughout the season. This will allow us to evaluate our operation throughout the season and be able to change capacity based on state recommendations.
Tickets will be sold in advance only. No on-site ticket sales will be permitted to start the season.
Will fans be allowed to attend?
Yes, fans will be able to attend at a reduced capacity so that social distancing guidelines can be met. Hadlock Field will open the season at 28% capacity (2,087 fans).
Will there be seating restrictions due to COVID-19?
Game tickets will be distributed in "pods" of 2-8 seats to support physical distancing between each group of ticketholders attending together, with the expectation that fans will be attending games with family members they have been sheltering with and/or with trusted acquaintances. We’ve utilized the end of rows and only used the middle of rows when we aren’t using the end of those same rows. This will again minimize the chance of getting within six feet of any fan. Fans must buy the entire pod of seats. Any separating seat that is not part of a pod will be tied up so it can’t be used.
To ensure the health and safety of fans, you may only transfer your tickets to another party if you transfer the entire pod. The pod of tickets cannot be broken up into multiple parties.
Will masks be required?
In addition to Sea Dogs' staff members, all attendees two years and older must wear a face mask at all times when at the ballpark, except when eating or drinking at their specific ticketed seats. Face masks must cover the mouth and nose. Fans who don't comply will not be permitted at Hadlock Field.
Will food service be available?
Yes. Food service will be available through mobile ordering. Place your order online through our In-Park Services page and your food will be delivered directly to your seat.
Will I be required to provide proof of vaccination?
At this time, Major League Baseball does not intend to require testing, temperature checks, or proof of vaccination before entering a Minor League ballpark.
Will bags be permitted?
To minimize touchpoints between gameday employees and fans, and to prevent crowding at ingress, only medical bags, manufactured diaper bags (accompanying infants and young children), and small clutch bags (no bigger than 4.5” x 6.5”) will be allowed during the 2021 season.
What can I do with my 2020 ticket credit?
Your ticket credit from 2020 can be applied toward a 2021 ticket purchase when single-game game tickets go on sale. If you have questions about tickets from 2020, please contact the Ticket Office at (207) 879-9500 or at [email protected].
Is Hadlock Field open to the public?
Hadlock Field and Souvenir Shoppe are open, with social distancing guidelines set forth by state and local public health authorities still in effect. You can also shop the Souvenir Shoppe online 24/7 at https://seadogs.milbstore.com/
Is Hadlock Field prepared to provide a clean and healthy environment for fans?
Hadlock Field has always provided a safe, clean, and healthy environment for fans during all games and events. We will be taking all precautions and implementing enhanced safety protocols as recommended by the Centers for Disease Control and Prevention and local health authorities. We continue to make the health of fans our top priority and will ensure that every possible measure will be taken to ensure the future health of guests at Hadlock Field.
Please visit our Know Before You Go webpage for information on safety protocols.
How can I best receive the latest news and information?
What time will the gates open in 2021?
The gates will open one hour before game time in 2021.
What if my question or concern wasn't listed here?
If your questions or concerns were not answered on this page, be sure to reach out to us by calling (207) 879-9500 or emailing [email protected]
How do I get a credit on my account for tickets purchased in 2020?
Any 2020 tickets need to be returned to the Sea Dogs Ticket Office, either by mail or by visiting the stadium, to receive a credit in your account. If your tickets were electronically delivered and you were not able to print them, please call the ticket office at (207)- 879-9500.
Mail: Attn: Sea Dogs Ticket Office, P.O. Box 636 Portland, ME 04104
Ticket Office Address: 271 Park Ave, Portland, ME 04102
Why pod seating for 2021 rather than individual seating?
Game tickets will be distributed in "pods" to support physical distancing between each group of ticketholders attending together, with the expectation that fans will be attending games with family members they have been sheltering with and/or with trusted acquaintances. These ticketing pods will be arranged six feet apart from the next seating pod. For this reason, please make sure to sit in your assigned seat as we will be blocking off unassigned seats as part of this effort.
If I can’t use all my tickets, can I give tickets to another party?
To ensure the health and safety of fans, you may only transfer your tickets to another party if you transfer the entire pod. The pod of tickets cannot be broken up to multiple parties.
Where can I see how many credits I have?
Log into your ticket account by clicking the “My Tickets Account” button and using the email and password associated with your account. In the left corner of the homepage, your account credit will be listed or you can select account credit under “My Account” on the menu in the top right corner. If you have account credits that are not listed, please call the Ticket Office at (207) 879-9500.
How do I apply my 2020 ticket credits to an order?
After finalizing your order, you will be prompted to sign into an account. Using the login credentials associated with the credited account, you will be brought to the shopping cart. Under Account Credit, you can select to apply a credit to your purchase. If the credit covers the cost of your order, you can place your order or continue shopping to add additional tickets to your cart. If your credit does not cover the cost, you will need to add a credit card to cover the remaining balance.
What are the benefits of using digital ticketing?
Digital ticketing provides a safe, convenient and secure way for Sea Dogs fans to use and share game tickets. It also helps prevent lost, forgotten, and fraudulent tickets and provides a contactless entry solution for all fans coming through the gates at Hadlock Field.
How do I access digital tickets I’ve purchased?
Digital tickets can be accessed in one of two ways. After purchasing tickets, you will receive a confirmation email with a link that says, “Click here to access your tickets.” Tickets can be viewed and scanned on a mobile device or printed off at home. If you are unable to locate that confirmation email, you can also access your digital tickets by logging into your My Tickets account directly.
What do I show at the ballpark gates for entry?
A QR code or barcode (depending on the type of digital ticket used) will be shown on the screen of your mobile device at the gates and scanned by an employee for entry.
Can I print my ticket from home?
Yes, tickets can be printed from home by logging in to your My Tickets account on a computer, clicking on the menu in the upper right-hand corner, selecting “My Tickets,” and clicking on “Print Tickets.”
Can I have multiple tickets on a single phone?
Yes, you can swipe to view and scan multiple tickets on a single phone. For example, if a family of 4 individuals is walking into the game together, only one person would need to show the 4 tickets on his or her phone.
Can I add digital tickets to my Apple Wallet or Google Wallet?
Yes! To save tickets to your Apple or Google Wallet, view your confirmation email on your mobile device and select either “Click here to add your tickets to Apple Wallet now” or “Click here to add your tickets to Google Wallet now.” You can also add tickets to your Apple Wallet by logging into your My Tickets account directly.
Can I use a gift card to purchase tickets?
Yes! Gift cards can be used to purchase tickets online and over the phone. Call us at 207-879-9500.
I purchased discounted or have free tickets for the 2020 season. Can I use them for the 2021 season?
The ticket status listed above will determine how your tickets can be used. When in a green status, a ticket can be exchanged for one ticket of equal or lesser value for any remaining regular-season game, subject to availability. If we are in a yellow status, the amount paid for that ticket via the Sea Dogs ticket office is applicable towards the purchase price of a yellow ticket game. When red is designated by Sea Dog officials, no fans will be permitted into the ballpark due to health and safety concerns.
Ticket Forwarding and Recalling
How can I forward tickets to someone else?
Please view our Digital Ticketing Guide for instructions on how to forward tickets.
Will the person I forward a ticket to need a Sea Dogs ticket account?
Yes. If they do not already have an account associated with the email address you forwarded the ticket to, they will be prompted to create an account upon receiving the ticket.
If I receive a forwarded ticket, can I then forward that ticket on to another person?
Yes, a ticket you receive can be forwarded to another individual. You (as the new sender) and the new recipient will both receive confirmation emails once the action is complete. There is no limit to the number of times a ticket can be forwarded.
Where can I see who a ticket was forwarded to?
You can view the recipients of your ticket forwards by logging in to your My Tickets account, clicking on “View All Ticket Inventory,” and then clicking on an event date. The name of the recipient will appear with each forwarded ticket.
How can I recall tickets that I forwarded to someone else?
Please view our Digital Ticketing Guide above for instructions on how to recall tickets.
Can I recall a forwarded ticket after it has been accepted and re-sent to another person?
Yes, the original ticket owner can recall a ticket back to their account no matter how many times it has been re-forwarded as long as it has not been scanned for entry.
What if I don’t receive my confirmation email?
After tickets have been purchased it can take up to 15 minutes for your confirmation email to arrive. If it has been longer than 15 minutes, we suggest checking your ‘spam/junk folder’ for an email from [email protected]. If you are using a Gmail account, please check the social and promotions tabs of your inbox as well. If you still cannot locate your confirmation email, please call the Ticket Office at (207) 879-9500.
What if I forgot my password?
You can reset your password by clicking ‘Reset Password’ on the My Tickets login page. You will receive an email with a temporary password. If you have difficulties resetting your password, please call the Ticket Office at (207) 879-9500.
What if I don’t have a smartphone?
You are still able to purchase, use, print and share Sea Dogs tickets without a mobile device. All necessary ticket actions can be completed by logging in to your My Tickets account on a computer.
What if my phone battery dies before I enter?
Visit the nearest Ticket Office window for assistance.
What if I cannot find the tickets I purchased?
Double-check that you are logged into a My Tickets account with the same email address and name that was used to purchase the tickets. If you are still having difficulty locating tickets you believe should be appearing, please call the Ticket Office at (207) 879-9500.
What if I accidentally forwarded a ticket to the wrong email address?
Simply follow the instructions for recalling tickets. Once the ticket is back in your account, you can then re-forward it to the correct email address.
What if I cannot find tickets that were forwarded to me?
Double-check that you are logged into a My Tickets account with the same email address the sender used to forward you the tickets. You may also have the sender recall the tickets and then re-forward them to you at your preferred email address. If you are still not able to locate tickets you believe should be appearing, please call the Ticket Office at (207) 879-9500.
When will the Sea Dogs promotional schedule be announced?
Like our tickets, the promotional schedule will be announced on a month-by-month basis. The May promotional schedule is available now. June promotions will be announced in mid-May, July promotions in mid-June, and so forth. All promotions are subject to change.
Will there be a Star Wars night in 2021?
No. Unfortunately, Lucasfilm has temporarily suspended licensing events due to the COVID-19 pandemic. We hope to work with Lucasfilm to bring this promotion back in 2022. Most of our other popular theme nights such as Superhero, Princess & Pirates, Witchcraft & Wizardry are expected to take place in 2021.
Will there be any Bark at the Park games in 2021?
We hope so. We’re looking at ways to safely implement the promotion and will provide details when available.
Will there be any bobblehead giveaways in 2021?
Yes, all of the bobbleheads that were on the 2020 promotional schedule will be given away throughout the 2021 season. Stay tuned for the promotional schedule with dates and details.
Will there be any fireworks shows in 2021?
Yes, the Sea Dogs have plans for five fireworks shows in 2021. Keep an eye out for the promotional schedule for dates and details.
Will there be any changes to the game-day entertainment?
Per Major League Baseball guidelines, we do not expect that fans will be allowed on the field of play to compete or perform in pre-game or between-inning events. Therefore, popular on-field promotions are likely to be deferred until social distancing requirements have been eliminated. We are working to reimagine the fan experience and expect to become more reliant on our premium HD video board to deliver a larger share of the game day fun.
Will there be any youth baseball clinics?
No. Due to the safety of the players and fans, we will not be hosting any youth baseball clinics in 2021. We hope to have them return in the future.
Will there be a player available at the Sea Dogs autograph table this season?
In the interest of player safety, Sea Dogs players will not be available at the autograph table in the concourse during the 2021 season.