Questions
Have questions? Check out our list of frequently asked questions!
Know Before You Go
Updated Information for the Sea Dogs 2023 season:
The safety of our fans continues to be our top priority. Below you'll find some of the notable steps being taken to support that effort at Hadlock Field, including important health and safety protocols.
Currently, there are no mask or vaccination requirements to attend a Portland Sea Dogs game at Hadlock Field. We have and will continue to follow all COVID-19 protocols provided to us by the City of Portland, the State of Maine, the CDC, and Major League Baseball to ensure a safe and enjoyable experience at the ballpark for all fans.
The City of Portland owns and controls most of the parking lots surrounding Hadlock Field and charge Sea Dogs fans to park in these lots. Payment per car is $10.00. Vehicles displaying a disabled permit or placard are allowed to park for free at the lower lot next to the stadium on a first-come, first-served basis.
Availability of parking around the stadium is subject to change.
Visit our Directions & Parking page for more instructions on how to get to the stadium and available lots.
Mobile tickets offer fans convenience and safety by reducing contact at all points of entry.
*Mobile tickets can not be screenshot. *
Plan ahead: Mobile tickets should be accessible before proceeding through the security screenings at the Hadlock Field. If you are having trouble retrieving your tickets, please visit the ticket office.
Individual Game Buyers: Click here to access your Tickets.com account and download your tickets.
Click the button below for more detail information on ticket prices, seat location and mobile ticketing guides.
In-Park Services
Contact Us
Network Name: Sea Dogs Guest by OTELCO
Password: seadogs2021
Fans are strongly encouraged to leave bags at home to reduce points of contact during the security screening process.
The Sea Dogs will permit medical bags, manufactured diaper bags that accompany infants and young children, and 4.5" x 6.5" clutch purses for personal items. We ask that guests only bring necessary items and keep track of their personal belongings at all times.
All bags entering the ballpark are subject to inspection.
Hadlock Field is a smoke free facility so no smoking or vaping while on the premises per the City of Portland's ordinance:
"City ordinance prohibits smoking at designated City parks, trails and open spaces, and at or within 20 feet of the City of Portland-owned or maintained public playgrounds, beaches, and athletic facilities."
Don't miss any of the action, order your food,beverages and merchandise online and have them delivered directly to your seat. All mobile orders are cashless and must be paid online with a credit or debit card. Make sure that you select the correct seat location so that your order gets delivered promptly.
Hadlock Field is a family friendly ballpark. We offer changing tables in all men's and women's restrooms in the concourse as well as a designated Family Restroom located near the First Aid Room.
Additionally, we offer a designated space for nursing and pumping caregivers courtesy of Tuff Shed. To access the Nursing Nook, please visit Guest Services.
Thanks to our partnership with pumpspotting, nursing and baby-feeding Portland Sea Dogs fans receive complimentary access to pumpspotting's mobile app—giving you all the support you need to feed, right in the palm of your hand. Download here and register using the code: ps4SeaDogs
Stay Home if Sick
Fans should stay home if they:
- Are sick or have COVID-19 symptoms (such as fever, a sore throat, chills, cough, shortness of breath, congestion, nausea, or vomiting).
- Have been in close contact with an individual diagnosed or exhibiting COVID-19 symptoms within the past 14 days.
- Have been directed to self-isolate or quarantine by a health care provider or public health official.
- Are awaiting the results of a COVID-19 test.
Bag Restriction Policy
Fans are strongly encouraged to leave bags at home to reduce points of contact during the security screening process.
The Sea Dogs will permit medical bags, manufactured diaper bags that accompany infants and young children, and 4.5" x 6.5" clutch purses for personal items. We ask that guests only bring necessary items and keep track of their personal belongings at all times.
All bags entering the ballpark are subject to inspection.
Face Masks
Currently, there are no mask regulations at Hadlock Field. Any fan who feels more comfortable wearing a mask is certainly welcome to do so.
Mobile Ticketing
All fans are encouraged to use our mobile ticketing option. Have your tickets sent directly to your phone and enter the ballpark through our touchless ticket scanners, which will allow guests to enter the stadium faster and safer.
Tickets
Current Operational Status: GREEN
GREEN- When green is designated by Sea Dog officials, we will honor tickets via our normal operating procedures.
*YELLOW- When yellow is designated by Sea Dog officials, we will have reduced capacity available to fans. Specific instructions on how to purchase tickets will be provided. If you are applying a ticket purchased from a previous game to a game with a yellow designation, only the amount paid for that ticket via the Sea Dogs ticket office is applicable towards the purchase price of a yellow ticket game. If a ticket was purchased via a reseller or via a donation, only the purchase price paid when acquired from the Sea Dogs will be applied to the new ticket. Fans may also hold on to valid exchangeable tickets and exchange them once the Sea Dogs status returns to green. *
RED- When red is designated by Sea Dog officials, no fans will be permitted into the ballpark due to health and safety concerns. If the Sea Dogs are under a red designation, fans with tickets to games designated as red will have a specific timeframe to request a refund or may hold on to their tickets and apply the price paid towards a future game. Please note any exchange or refund request must be accompanied by the original tickets.
Touchless Fixtures
Touchless fixtures in all restrooms (sinks, paper towel dispensers, urinals, and toilets).
First Aid
MEDCU from the Portland Fire Department is on-site at all home games for any medical needs. Please contact the nearest usher/ staff member if you are in need of medical assistance.
Hand Sanitizer
Hand sanitizer stations, presented by Maine Medical Center, will be available at various stations throughout the stadium including all entrances, concourses, and restrooms for staff and guest use. Staff and guests are encouraged to wash their hands and use hand sanitizer frequently.
Enhanced Cleaning Procedures
Enhanced daily cleaning procedures include frequent wipe downs of high-touch areas such as countertops, railings, doorknobs, and elevators, nightly disinfection of all interior areas, and frequent trash removal. Use of EPA-certified cleaning products with reduced dwell times. Restrooms cleaned multiple times throughout each game.
Mobile Food Ordering
Don't miss any of the action, order your food and beverages online and have them delivered directly to your seat. All mobile orders are cashless and must be paid online with a credit or debit card.
Mobile Merchandise Ordering
The Sea Dogs Souvenir Shop is now available right at your fingertips. Don't miss any of the game action, order Sea Dogs merchandise online and have it delivered right to your seat.