Know Before You Go

COVID-19 Health and Safety Guidelines at Hadlock Field

Baseball is back!

The safety of our fans continues to be our top priority. Below you'll find some of the notable steps being taken to support that effort at Hadlock Field, including important health and safety protocols. The Sea Dogs are closely following guidelines from the state of Maine and Major League Baseball to ensure a safe and enjoyable experience at the ballpark.

Effective June 1, 2021, we will be operating at full capacity. Tickets for all Sea Dogs games are currently on sale.

“We have carefully followed the expert guidance of the state throughout the entire pandemic and feel confident with today’s announcement that we will be able to safely host fans in our traditional seating arrangement,” stated Sea Dogs President & General Manager Geoff Iacuessa.

Effective May 24, 2021, in accordance with the latest guidance from the state of Maine, in addition to revised protocols from Major League Baseball, fans attending a Portland Sea Dogs game at Hadlock Field will no longer be required to wear a mask.

Tickets

Current Operational Status: GREEN

GREEN- When green is designated by Sea Dog officials, we will honor tickets via our normal operating procedures.

*YELLOW- When yellow is designated by Sea Dog officials, we will have reduced capacity available to fans. Specific instructions on how to purchase tickets will be provided. If you are applying a ticket purchased from a previous game to a game with a yellow designation, only the amount paid for that ticket via the Sea Dogs ticket office is applicable towards the purchase price of a yellow ticket game. If a ticket was purchased via a reseller or via a donation, only the purchase price paid when acquired from the Sea Dogs will be applied to the new ticket. Fans may also hold on to valid exchangeable tickets and exchange them once the Sea Dogs status returns to green. *

RED- When red is designated by Sea Dog officials, no fans will be permitted into the ballpark due to health and safety concerns. If the Sea Dogs are under a red designation, fans with tickets to games designated as red will have a specific timeframe to request a refund or may hold on to their tickets and apply the price paid towards a future game. Please note any exchange or refund request must be accompanied by the original tickets.

In-Park Services

Contact Us

Questions

Have questions? Check out our list of frequently asked questions!

Wi-Fi

Network Name: Sea Dogs Guest by OTELCO

Password: seadogs2021

Face Masks

Effective May 24, 2021, in accordance with the latest guidance from the state of Maine, in addition to revised protocols from Major League Baseball, fans attending a Portland Sea Dogs game at Hadlock Field will no longer be required to wear a mask.

Stay Home if Sick

Fans should stay home if they:

Are sick or have COVID-19 symptoms (such as fever, a sore throat, chills, cough, shortness of breath, congestion, nausea, or vomiting).
Have been in close contact with an individual diagnosed or exhibiting COVID-19 symptoms within the past 14 days.
Have been directed to self-isolate or quarantine by a health care provider or public health official.
Are awaiting the results of a COVID-19 test.

Bag Restriction Policy

Fans are strongly encouraged to leave bags at home to reduce points of contact during the security screening process.

The Sea Dogs will permit medical bags, manufactured diaper bags that accompany infants and young children, and 4.5" x 6.5" clutch purses for personal items. We ask that guests only bring necessary items and keep track of their personal belongings at all times.

Mobile Ticketing

All fans are encouraged to use our mobile ticketing option. Have your tickets sent directly to your phone and enter the ballpark through our touchless ticket scanners, which will allow guests to enter the stadium faster and safer.

Tickets will be sold in advance only. No on-site ticket sales will be permitted to start the season.

Mobile Food Ordering

Mobile food ordering will be available in addition to the traditional concession stands at Hadlock Field in 2021 to help alleviate lines. Order your food and beverages online and have them delivered directly to your seat. All mobile orders are cashless and must be paid online with a credit or debit card.

Mobile Merchandise Ordering

The Sea Dogs souvenir store has reduced capacity. Now you can shop directly from your seat. Order Sea Dogs merchandise online and have it delivered right to your seat.

Hand Sanitizer

Hand sanitizer stations, presented by Maine Medical Center, will be available at various stations throughout the stadium including all entrances, concourses, and restrooms for staff and guest use. Staff and guests are encouraged to wash their hands and use hand sanitizer frequently.

Enhanced Cleaning Procedures

Enhanced daily cleaning procedures include frequent wipe downs of high-touch areas such as countertops, railings, doorknobs, and elevators, nightly disinfection of all interior areas, and frequent trash removal. Use of EPA-certified cleaning products with reduced dwell times. Restrooms cleaned multiple times throughout each game.

Touchless Fixtures

Touchless fixtures in all restrooms (sinks, paper towel dispensers, urinals, and toilets).

Restrooms

Restrooms will be utilized and assigned within the specific seating zones. Fans will be assigned a restroom that will correspond with where they have entered the ballpark and where they are seated. Proper signage will direct fans where to go for their restroom. We will also have a cleaning porter assigned to each restroom to continuously clean all surfaces throughout the game.

First Aid

MEDCU from the Portland Fire Department is on-site at all home games for any medical needs. Please contact the nearest usher/ staff member if you are in need of medical assistance.