Know Before You Go

In addition to Sea Dogs' staff members, all attendees two years and older must wear a face mask at all times when at the ballpark, except when eating or drinking at their specific ticketed seats. Face masks must cover the mouth and nose. Fans who don't comply will not be permitted at Hadlock Field.

Guests are required to practice physical distancing (6 feet apart) inside and outside of Hadlock Field including the concourse, souvenir store, restrooms, and front plaza.

Fans should stay home if they:

• Are sick or have COVID-19 symptoms (such as fever, a sore throat, chills, cough, shortness of breath, congestion, nausea, or vomiting).
• Have been in close contact with an individual diagnosed or exhibiting COVID-19 symptoms within the past 14 days.
• Have been directed to self-isolate or quarantine by a health care provider or public health official.
• Are awaiting the results of a COVID-19 test.

Game tickets will be distributed in "pods" of 2-8 seats to support physical distancing between each group of ticketholders attending together, with the expectation that fans will be attending games with family members they have been sheltering with and/or with trusted acquaintances. We’ve utilized the end of rows and only used the middle of rows when we aren’t using the end of those same rows. This will again minimize the chance of getting within six feet of any fan. Fans must buy the entire pod of seats. Any separating seat that is not part of a pod will be tied up so it can’t be used.

To ensure the health and safety of fans, you may only transfer your tickets to another party if you transfer the entire pod. The pod of tickets cannot be broken up into multiple parties.

Guests will be given a specific entry gate and asked to enter the ballpark only through assigned entrances based on seating location. Your designated entrance will be indicated on your ticket. These designated entrances will help minimize contact and crossover with other guests.

Fans are strongly encouraged to leave bags at home to reduce points of contact during the security screening process.

The Sea Dogs will permit medical bags, manufactured diaper bags that accompany infants and young children, and 4.5" x 6.5" clutch purses for personal items. We ask that guests only bring necessary items and keep track of their personal belongings at all times.

All fans are encouraged to use our mobile ticketing option. Have your tickets sent directly to your phone and enter the ballpark through our touchless ticket scanners, which will allow guests to enter the stadium faster and safer.

Tickets will be sold in advance only. No on-site ticket sales will be permitted to start the season.

There will be a 12-foot buffer between the field and seats in areas where players commonly are (dugout, bullpen, on-deck circle) to help protect fans from players and vice versa.

Mobile food ordering will be used exclusively for concessions at Hadlock Field in 2021 to avoid lines and to maintain social distancing. Order your food and beverages online and have them delivered directly to your seat. All orders are cashless and must be paid online with a credit or debit card.

The Sea Dogs souvenir store has reduced capacity. Now you can shop directly from your seat. Order Sea Dogs merchandise online and have it delivered right to your seat.

Enhanced daily cleaning procedures include frequent wipe downs of high-touch areas such as countertops, railings, doorknobs, and elevators, nightly disinfection of all interior areas, and frequent trash removal. Use of EPA-certified cleaning products with reduced dwell times. Restrooms cleaned multiple times throughout each game.

Hand sanitizer stations, presented by Maine Medical Center, will be available at various stations throughout the stadium including all entrances, concourses, and restrooms for staff and guest use. Staff and guests are encouraged to wash their hands and use hand sanitizer frequently.

Touchless fixtures in all restrooms (sinks, paper towel dispensers, urinals, and toilets).

Signage will be plentiful around the ballpark to promote social distancing.

MEDCU from the Portland Fire Department is on-site at all home games for any medical needs. Please contact the nearest usher/ staff member if you are in need of medical assistance.

Restrooms will be utilized and assigned within the specific seating zones. Fans will be assigned a restroom that will correspond with where they have entered the ballpark and where they are seated. Proper signage will direct fans where to go for their restroom. We will also have a cleaning porter assigned to each restroom to continuously clean all surfaces throughout the game.