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My RED Access Story

A Season of Perks Just For You

Bypass Gate & Exchange Info

  • Bypass Gate access will not receive gate giveaway items and is non-transferable, non-upgradeable and cannot be replaced if lost or stolen. Member must show ID with pass upon entry
  • Pre-Exchange Privilege -- **_An exchange of a ticket at least one business day _prior**_ to the date printed on the ticket. This will allow you to exchange your reserved seat ticket for another ticket in a similar seating area, based on availability. Pre-exchanges can be exchanged into any game, in same seating area without any charge for moving to premium games. No exchange fees when done at the box office. Due to contractual obligations through Minor League Baseball, there will be a small service fee for online exchanges._
  • Post-Exchange Privilege -- **_An exchange of a ticket _after**_ that game has occurred for any regular season game based on availability. However, the original ticket will remain as a paid ticket in the original game, therefore, we will give you a complimentary ticket, equivalent to the seat you have (i.e. Diamond to Diamond, Dugout to Dugout, etc.)._ Upgrades and online exchanges will not be available for this program. All-inclusive ticket holders (SpringNet Champions Club, Expedia Redbird Roost and The Nest) will receive a Diamond Box ticket for any un-used tickets. There is a food cost associated with these tickets and the food was prepared and accounted for in the original game, therefore we cannot offer an all-inclusive ticket as a replacement.