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Fans_Season_Update

2021 Season Update

The 2021 Pacific Coast League season is still currently scheduled to begin in April. We will do our best to keep you informed with developments that may impact the 2021 season.

Our dedicated staff will still be monitoring your emails and voicemails and continue to diligently do our best to provide the standard of customer service you have received and deserve from the Isotopes since 2003 which has made the Lab a staple of family entertainment in our community.

 

Thank you for your patience and understanding and please stay safe.

Q: Can I purchase Season Tickets and Groups for 2021?

A: Absolutely. Please contact Adam Beggs at (505) 222-4009 or via [email protected] for more information.

Q: Can I use my 2020 “Baseball Bucks” for the 2021 season?

A: Yes. Any “Baseball Bucks” purchased for the 2020 season will be honored for the 2021 season and will remain valid until September 30, 2021. Please hang on to your “Baseball Bucks” and feel free to use them next year.

Q: Will the Mariachis be back in 2021?

A: We are anticipating to host six games as the Mariachis in 2021. As soon as the schedule is set, we will announce all promotions and ticket plans.

Q: Will the "Office Night" promotions be scheduled in 2021?

A: We are hopeful to schedule this promotion in 2021 and will depend on the availability of the actors' schedules. As soon as the schedule is set, we will announce all promotions and ticket plans.

Q: Is Rio Grande Credit Union Field at Isotopes Park open?

A: Currently, the Isotopes' administrative offices, Pro Shop (see below for more info) and Box Office are closed. Please be assured Isotopes representatives are available to answer all fan inquiries. For general questions please email [email protected] or our phone lines are always open at (505) 924-2255. For a staff directory, please visit www.milb.com/albuquerque/fans/front-office.

Q: Although the Pro Shop is closed, can I still buy Isotopes merchandise?

A: Due to the State of New Mexico’s mandate issued on November 13, the Pro Shop will remain closed with the rest of RGCU Field at Isotopes Park. However, online shopping options are available athttps://isotopes.milbstore.com. Free shipping is available on orders within New Mexico and $5 shipping on orders within the remaining 47 continental United States. The online shop now features brand new Isotopes and Mariachis gear! Please note that orders placed between November 13-30, 2020 will be processed in early December, as permitted by State mandate. We will do our best to fill orders in as timely a manner as possible. At this time, we can only handle exchanges via mail and cannot accommodate any in-person/curbside transactions. We have extended our normal return/exchange timeframe from 30 days to 90 days. When the Isotopes Pro Shop receives the merchandise to be returned, it will be quarantined for several days prior to processing.

Q: What will happen with the 2020 promotional schedule?

A: With the terrific support of our sponsors and corporate family, the vast majority of the promotional and theme nights originally scheduled for 2020 will be transferred to the 2021 schedule. Once we have an understanding of our 2021 schedule, we will advise fans accordingly to what our promotional schedule will look like.

Q: When will the Isotopes' 2021 season start?

A: At this point in time we do not have a specific starting date, however we hope the season will start in early April as it normally does. We will announce the 2021 schedule as soon as we receive it.

Q: Where can I find additional updates from the Isotopes on the situation?

A: Stay plugged into our social media channels and our website for updates as they become available. Our social media handles are: @ABQTopes on Twitter, Facebook and Instagram. You can also send an email to us at [email protected] and we’ll respond very promptly.

Major League Baseball has postponed the start of the 2020 Minor League Baseball season due to the national emergency created by the coronavirus pandemic. The safety of our fans, players, and employees is of the utmost importance to the Isotopes and we fully support this decision. We are closely monitoring guidance from Major League Baseball, Minor League Baseball along with the instructions from the State of New Mexico and City of Albuquerque. As we receive more information regarding postponed play and how that impacts the 2020 season in Albuquerque, we will make those details available. Below are some answers to some common questions we have received.