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Frequently Asked Questions about the start of the 2020 Season

March 16, 2020

When will the season start? As of today, a specific start date is unknown. Major League Baseball currently is suspending the start of the season 2 weeks. Minor League Baseball has not yet specified a start date for the 2020 season, but they are currently working in conjunction with Major

When will the season start?

As of today, a specific start date is unknown. Major League Baseball currently is suspending the start of the season 2 weeks. Minor League Baseball has not yet specified a start date for the 2020 season, but they are currently working in conjunction with Major League Baseball to determine a time frame for Opening Day. Given the uncertainty regarding the spread of the coronavirus and the potential effectiveness of all of the measures currently being undertaken, it may be a few weeks until we have clarity on our start date.

Are the hours of operation still the same for the team store, ticket office and administrative office?

The Timber Rattlers team store, administrative office, and ticket office will close at the end of day Monday, March 16th and reopen at 9am on Monday, April 6th. Tickets will still be available for purchase online and the online team store is open 24/7 with new merchandise available starting the week of March 23rd.

How many games will the team play in 2020?

As of today, the number of games each team will play during the 2020 season is unknown. Once a start date is determined we will know how many games the 2020 season will include. There is a possibility that the end of the season will be extended by a few weeks. Whether that is sufficient to make up for the loss of games at the start of the season or not will depend on a variety of factors which, as of now, remain uncertain.

Will there be attendance restrictions when games resume?

As of today, that is unknown. We will follow any protocols in place for community gatherings in our area when games resume.

Is Neuroscience Group Field at Fox Cities Stadium prepared to provide a clean and healthy environment for fans?

The Timber Rattlers have always provided a safe, clean and healthy environment for fans during all games and events. We will be taking all precautions and implementing advanced safety protocols as recommended by the Center for Disease Control and local health authorities. We continue to make the health of guests our top priority and ensure that every possible measure will be taken to ensure the future health of guests to Neuroscience Group Field at Fox Cities Stadium.

What happens if I have tickets for a game that ends up not being played?

Currently, we plan to treat tickets to an un-played game the same as if that game was rained out. The ticket can be exchanged for any remaining game during the 2020 season, based on availability. As we better understand a start date for the 2020 season, we will evaluate this policy and make a determination if alternate solutions become necessary.

We also understand that when games resume, and the community is welcome back at Neuroscience Group Field at Fox Cities Stadium, individual ticket holders will determine their comfort level for attending games. Our commitment is always to put our fans first and we will work towards solutions with each fan that shows our commitment.

Are you still accepting applications to work at the ballpark this season?

Yes! We are still actively accepting applications for those interested in working at Neuroscience Group Field at Fox Cities Stadium for the 2020 season. You may download an application at the Timber Rattlers website. Please submit a completed application to [email protected].

Does the delay to start the 2020 season impact events already scheduled for later in the season at Neuroscience Group Field at Fox Cities Stadium?

Currently, events scheduled for later in the season are unaffected. Future events will be evaluated based on the situation in place at that time.

For more information, please contact us at (920) 733-4152.