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FAQ: How Coronavirus Affects Bulls

May 1, 2020

Here some Frequently Asked Questions you may have regarding how the current Coronavirus pandemic affects the Durham Bulls.

Here some Frequently Asked Questions you may have regarding how the current Coronavirus pandemic affects the Durham Bulls.

*_When will the season start?
_While we don’t have an official Opening Day set at this time, we do know that all games through the month of May have been postponed. MiLB clubs will be working in tandem with MLB to determine our schedule as the situation develops.

*_How will the schedule change to accommodate the late start?
_The situation remains very fluid, so we can’t say for sure how the schedule will be impacted right now. We will continue to assess the situation and get our team in front of our fans as soon as it is deemed safe to gather at the DBAP. The goal is to return to normal operating procedures and maintain as many games as possible.

Questions about ticket exchanges

Single Tickets

If you have purchased single tickets to any of our May games, these tickets are eligible to be exchanged for an game on our revised schedule. Once we know the full extent to which our schedule will be impacted, we’ll share additional information on how to exchange your original ticket for new dates.

Group Tickets

If you have purchased a group or picnic package to any of our May games, your Bulls Ticket Representative will be contacting you about exchanging your group to a later date in our season.

919 Club Membership

If you are a 919 Club Member, your Bulls Ticket Representative will be in touch to discuss your specific ticketing needs. In the meantime, know that all of your tickets are fully exchangeable for any game on our schedule. For additional questions regarding the status of your package, please contact your Bulls Ticket Representative directly and they will be happy to discuss any additional concerns.

*_What are they saying?
*_“I have always looked at Durham Bulls Athletic Park as an escape from the craziness of our daily lives to spend quality time with our families and friends. That is more important now than ever. Those relationships and the health and safety of all Bulls fans has been and always will be our number one priority.

We are staying up to date with all direction from local and state agencies and organizations like the World Health Organization (WHO), the CDC and our partners at Minor League Baseball and Major League Baseball. We are prepared to alter our plan of action if needed at any time. In the meantime, we encourage you to visit our website and follow our social channels for any updates surrounding our approach to dealing with the coronavirus situation. Stay safe.” – Bulls VP Mike Birling

*_Can we still visit the Ballpark Corner Store and DBAP facilities?
_We understand fans still want to stock up on gear for the upcoming season, however in the interest of the health and safety of our staff, we encourage fans to shop our online store.

The DBAP is closed to all visitors and non-essential employees for the time being. We will be consistently reassessing the situation and will re-open the facilities when it is deemed safe.

*_Where can I find updates on how the Bulls are responding to this situation?
_We will be updating this page with any adjustments to our policies. These updates will also be posted on our social channels. We encourage you to follow those channels to get the most up-to-date information and reach out with any questions you might have.