Can I pick up my order at a later time or date?

No. Orders are tied to specific distribution events and time frames. If you miss your pickup day your order will be donated on your behalf to the Minnie’s Food Pantry. All sales are final. No Refunds.

Can I purchase more than 1 case?

Yes – you can purchase as many cases as you want. It is a great opportunity to grab product for friends, family, neighbors; or to make a donation.

Can I donate my purchase?

Yes – we have partnered with Minnie’s Food Pantry in Plano for donations. You can donate ½ or all of your purchase. To donate, please forward your confirmation email to tellis@ridersbaseball.com with your donation amount.

Can I pay cash? I do not want to use a credit card.

• No – this is a pre-sale event, credit cards only.
• Click to order premium boneless breast meat
• Click to order boneless skinless thigh meat

Is the product packed by the individual piece?

No – the boneless breast cases have (8) – 5 lb. bags. Product inside the bag is not individually packaged. This product is fresh and can be taken home and packaged individually if that is what you wish to do.

The boneless skinless thigh cases have (4) 10 lb. bags. Product inside the bag is not individually packaged. This product is fresh and can be taken home and packaged individually if that is what you wish to do.

Can I freeze this product?

Yes – chicken can be re-packaged and frozen without spoilage issues. Note – please freeze quickly to preserve shelf life.

What if I lost my receipt?

Please email tellis@ridersbaseball.com the name and email address the order was purchased under and we can send out another receipt. If you lose the receipt prior to arriving for pick-up, please have all your information handy as to name, email, phone number that was used to place your order. If you cannot provide this information or it does not match our records, we cannot provide you with product.

What if I am picking up someone else’s order or multiple orders?

You will need receipts for all orders you are picking up in your vehicle. These receipts will all need to be checked at the same time in order to fill all orders properly.

How do I pick up my product?

Arrive at 7300 RoughRiders Trail in Frisco during the pickup window of 10:00am – 1:00pm. You will remain in your vehicle throughout the process. Present your paper receipt or show us your receipt on an electronic device. Once confirmed we will load your trunk or back seat with the product, and you will be on your way. Please ensure you have space in your vehicle to accommodate the order.

How large are the cases of product?

19 inches long – 13 inches wide – 6.75 inches tall…. all weighing 40 lbs.

How do I host a truck sale?

Sales require a large space, plenty of volunteers and the ability to pre-sell at least 980 cases of product. If you feel that is possible please email trucksales@mountaire.com with your ideas and contact info we will add it to our list of potential sites. Please note we cannot do a truck sale with everyone.