Use the guide below to learn how to access, forward, and recall your digital tickets!
If you have any questions about your tickets, please contact our Front Office and we'll be happy to assist you. Call 540-389-3333 or email [email protected].
Salem RidgeYaks Digital Ticketing Guide
Learn how to access your digital tickets
First Time Login
At the login page, please login in using your MLB Ballpark/MLB Account e-mail and password. If this is your first time logging into an MLB Account you will need to create a new account using the email you purchased your tickets with.
If you don't have an MLB account, click 'Sign-up' to create an account to access your tickets. NOTE: All tickets will be associated with the same email you use to buy tickets over the phone or online.
Now you are all set, and you have an account created. You can use this for any future purchases.
Accessing Tickets From Your Account
At the login page, please log in using your MLB account e-mail and password. (Ex. Same credentials as your RidgeYaks Ticket Account).
Once logged in to your account, tap 'View Tickets' to view tickets for your next game or 'View All Ticket Inventory' to view future dates.
Once Inside your Ticket Inventory, you will see the ticket(s) in your account. Select the game you would like to access. After selecting the event, you will see all of the seat locations you have for the event. Please select a seat.
From here, tickets can be scanned using "previous ticket" or "next ticket" to move from ticket to ticket. To save to your Apple or Google Wallet, click the button on the left hand side on the digital ticket.
It is recommended to add your tickets to your smartphone wallet prior to arrival. To do this, press 'add'.
Accessing Tickets From Confirmation Email
After purchasing tickets, you will receive an email form [email protected] that will contain information regarding your tickets. The email will be sent to the same email that the tickets were purchased under. After opening the email, click "HERE" to download your tickets.
Form the page that is opened, you can directly add tickets purchased to the wallet on your smartphone or print tickets.
If adding to wallet, ensure you click the "Add" button on the top right corner for each individual ticket purchased.
Transferring Tickets
Once logged in to your account, tap 'View Tickets' to view tickets for your next game, or 'View All Ticket Inventory' to view future dates.
Find and select the game for which you want to forward tickets from, and click 'Forward' to continue.
Select the seat(s) you would like to forward. Click the 'Choose Friend' button to proceed.
Tap on a recipient from you current list, or tap 'Add Friend' to enter the person's name and email address if not previously added.
Visit the Salem RidgeYaks
Salem RidgeYaks
Carilion Clinic Field
Salem Memorial Ballpark
1004 Texas Street, Salem, VA 24153
Phone: 540-389-3333
Email: [email protected]
Parking is available free of charge