Globe iconLogin iconRecap iconSearch iconTickets icon
Triple-A Affiliate
The Official Site of the Buffalo Bisons Buffalo Bisons

Digital Ticketing Guide

Digital ticketing is your best way to get into the game at Sahlen Field -safe, simple, and secure. No more lost, forgotten, or fake tickets! Just a smooth, contactless process from the time of purchase to entry at the gates.

In collaboration with Major League Baseball, all online ticket accounts are being merged with MLB's. In essence, this means your ticketing account with MLB and your Bisons account will be one in the same for a seamless experience!

Use the info below to access your digital tickets, so you’re always ready when it’s game time! If you have any questions about your tickets, please use the buttons below to contact the Bisons Box Office.


Creating/Accessing your MLB.com Account

You can create an MLB account across any MiLB or MLB digital platform. When prompted on any login page on MiLB.com, MLB.com, or in the MiLB or MLB app, click “Sign up” to create a new account. You should create a new account using the same email address as your previous ticketing account.


Accessing, Downloading & Transferring Tickets

Accessing Tickets from your MLB.com Account

At the login page, please log in using your MLB Ballpark/MLB Account e-mail and password. Once logged in to your account, tap ‘View Tickets’ to view tickets for your next game, or ‘View All Ticket Inventory’ to view future dates. Once inside your Ticket Inventory, you will see the ticket(s) in your account. Select the game you would like to access. After selecting the event, you will see all of the seat locations you have for the event. From here, tickets can be scanned using "previous ticket" or "next ticket" to move from ticket to ticket. To save to your Apple or Google Wallet, click the button on the left hand side on the digital ticket. It is strongly recommended to add your tickets to your smartphone wallet prior to arrival.

Accessing Tickets from your Confirmation Email

After purchasing tickets, you will receive an email from [email protected] that will contain information regarding your tickets. The email will be sent to to same email that the tickets were purchased under.

Downloading Tickets to your Smartphone Wallet

Once your account is open (via confirmation email, the MiLB App or Bisons.com), you can directly add tickets purchased to the wallet on your smartphone or print tickets. If adding to wallet, ensure you click the “Add” button on the top right corner for each individual ticket purchased.

Transferring Tickets

Once logged in to your account, tap ‘View Tickets’ to view tickets for your next game, or ‘View All Ticket Inventory’ to view future dates. Find and select the game for which you want to forward tickets from, and click ‘Forward’ to continue. Select the seat(s) you would like to forward. Click the ‘Choose Friend’ button to proceed. Tap on a recipient from your current list, or tap ‘Add Friend’ to enter the person’s name and email address if not previously added. Confirm you have selected the appropriate tickets and then tap ‘Forward Tickets. You can include additional tickets by selecting ‘Add More Tickets’. The recipient will be notified via the email address used that they now have tickets in their account.

Recalling Tickets

Once logged in to your account, tap ‘View Tickets’ to view tickets for your next game, or ‘View All Ticket Inventory’ to view future dates. Once you have selected your desired game a list of tickets will appear. (There will be a notation under any previously forwarded ticket). Select ‘Recall’ at the bottom of your screen. Select any previously forwarded seat that you would like to recall and tap ‘Continue’. Please review your selections. Once you've selected the tickets to recall, click ‘Recall Tickets’ and they will be available again on your account.