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COVID-19 Frequently Asked Questions | UPDATED 6/4/20

Official Statement 5/27
From Scott Wilson, General Manager

On May 26th Governor Reynolds relaxed some restrictions on stadiums and venues. This was a step in the right direction for many venues, but the Kernels Season is driven by Major League Baseball and those discussions are still in progress. Whether or not the Kernels will play this year has not been decided, and as soon as we know anything we will pass that information on to our fans.

As a small business who counts on games to make our income, we appreciate the support we have received for our Hot Corner Carry-Out orders and the souvenir store sales. We hope to have more information soon to pass along to our fans and the community.

WHAT IS THE PLAN?

Since the outbreak of COVID-19, we have been meeting regularly to discuss the cleaning process and what needs to be prioritized during these times.

We will be extending staff training to include even more instruction and make sure our standards are clear and met every single day.

The Kernels Front Offices will be closed to the public until further notice. The Bimm Ridder Diamond Shop is open now!

WHAT ABOUT TICKETS?

If you have already purchased tickets for games that are not played, they will have the same exchange policy as a rainout. You will be able to exchange tickets from unplayed games for a new game at any time during the regular season in 2021. New tickets are subject to availability.

Group outing tickets are not exchangeable - please check with your group leader to see when your group outing will be re-scheduled.

SUPPORT THE HOME TEAM

We have always been dedicated to improving the lives of those in Northeast Iowa and will continue to make that a top priority. Supporting our community is extremely important to us and now more than ever, we also need your support. Please click on the button below to navigate to our online store. In our store, fans can purchase Kernels gear, gift certificates, coupon books, and more!

If you or your business are interested in supporting the Home Team through a sponsorship, please click on the button below.

Minor League Baseball Announcement

Minor League Baseball announced on March 13th that it was delaying the start of the 2020 regular season.

We would like to take the time to thank you for your continued support and loyalty to the Cedar Rapids Kernels as we navigate uncharted territory. Our commitment to you and our responsibility to keep our fans safe has never been stronger, as we face COVID-19 in the weeks ahead.

We are continuously monitoring the ever-changing circumstances surrounding the coronavirus. We promise to go above and beyond to keep our fans, players, coaches, staff, and employees safe when games startup at the ballpark. We hope that you all are keeping yourselves safe and that we can be back together at the ballpark soon.

Bimm Ridder Diamond Shop Guidelines

Operating hours will be | Monday - Friday, 10 AM - 5 pm. No Saturday hours at this time until a decision on the season is made.

We will have a 3 customer limit in the store and there will be markings by the register to help regulate social distancing.

Masks will be encouraged for visitors. In order to keep our staff and fans safe, we encourage all visitors to wear a mask while inside the store.

Employees in the store will be wearing masks and sanitizing the store on a regular basis. The credit card terminals and counter tops will be sanitized after each guest.

Reading program prizes can be redeemed in the store or curbside by calling (319) 363-3887.

Fans can purchase merchandise & tickets in the Bimm Ridder Diamond shop. Fans can also purchase coupon books, gift certificates, and ticket packages. The ticket office will operate out of the Bimm Ridder Diamond Shop.

A Letter to Our Fans

The City of Cedar Rapids has recommended social distancing, meaning that gatherings of 10 or more people be prohibited to curb the spread of the virus. With the health and well-being of our staff, community and fans in mind we have decided that the Kernels Front Offices will be closed to the public until further notice.

Please click on the button below to read the full letter from MiLB President, Pat O'Conner.


More Information

This is the best place to stay up to date on all things related to Kernels events, action plans, ticket policies, and more. We will be keeping this page updated as more information comes our way. Thanks again for sticking with us and supporting the home team.

For more information call the Kernels office at (319) 363-3887 with any questions.