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gostripers.com | The Official Site of the Gwinnett Stripers
A-to-Z Guide

Frequently Asked Questions about the Gwinnett Stripers and Coolray Field

A

Address

Mailing: P.O. Box 490310, Lawrenceville, GA, 30049

Shipping/GPS: Coolray Field, 2500 Buford Drive, Lawrenceville, GA, 30043

Advance Tickets

Advance tickets may be purchased for any Stripers home game, pending availability, at the Advance Ticket Booth located behind Section 100, at the Gwinnett Stripers Ticket Office, or online at GoStripers.com. All advance ticket prices are $2 less than day-of-game prices:

  • Dugout Seats: $20 advance ($22 day of game)
  • Infield Box: $17 advance ($19 day of game)
  • Field Box: $15 advance ($17 day of game)
  • Baseline Box: $9 advance ($11 day of game)
  • General Admission/The Bank: $8 advance ($10 day of game)

Animals

Only certified guide dogs are permitted in Coolray Field, except during Wet Nose Wednesdays (limited to the "The Bank" lawn/berm area only).

ATM

Coolray Field has two ATM locations:

  • On the main plaza near the Ticket Office
  • On the third base concourse near the concession stands

Alcohol

No alcoholic beverages may be brought into or taken out of Coolray Field. Sale of alcoholic beverages will conclude with the first pitch of the 8th inning.

Autographs

Fans are permitted to seek autographs from the players of both teams before or after each game. Players will not be available to sign autographs once the game has started.

B

Bags

All bags entering Coolray Field are subject to inspection.

The Bank

"The Bank" is a General Admission seating area located on the grass lawn area beyond the outfield fence. The Bank is open every game, and space is first come, first-serve. Purchase in advance for $8, or pay $10 on the day of the game. Blankets are permitted, but lawn chairs are not.

Banned Items

For the safety of all fans, the following items are not permitted in the stadium: laser pointers, glass bottles or cans, weapons of any kind, lawn chairs, pets, banners and/or flags of any kind with a stick, alcohol or drugs, outside food and beverages (with the exception of one sealed bottle of water per ticketed fan), and any other objects that can be dangerous when thrown.

Birthdays

Celebrate your child's birthday at Coolray Field! All Birthday Party Packages include a pre-game meal consisting of hot dogs, chips, dessert and refreshments per guest. In addition, the birthday child will have "Happy Birthday" sung to them while on the Stripers Dugout during the game! This package requires a minimum of 10 guests. Space is limited, so call 678-277-0340 today to reserve your party.

Birthday Announcements

See "Video Board Messages" for more details.

C

Cameras and Video

Fans are welcome to bring cameras and hand-held video cameras into Coolray Field as long as the equipment does not interfere with the enjoyment of the game by others. Please contact our Media Relations Department at 678-277-0320 for use of equipment requiring a tripod or monopod. Camera cases must be inspected upon entry to Coolray Field.

Cellular Phones / Mobile Devices

Use of cellular phones is permitted providing it does not interfere with the enjoyment of the game by others. Coolray Field offers a free Wi-Fi connection in specific areas of the ballpark.

Children's Tickets

Children age two and younger do not require a ticket to attend a game, as long as they sit on the lap of an adult.

Chopper the Groundhog

This famous groundhog (Marmota monax, also known as a woodchuck or a whistlepig) is proud to be the official mascot of the Gwinnett Stripers. Chopper was born on September 15, 2008 in Gwinnett County, GA and is a descendant of General Beauregard Lee, Georgia's famous weather prognosticator. Catch him cheering with fans throughout Coolray Field all season long. When he's not at the games, Chopper can be found at public events all over Gwinnett County and beyond. Request an appearance from Chopper at your event.

Community Relations / Outreach

For more information on the Stripers' Community Outreach initiatives, including the 2019 Grant Program, Donation Requests, Speakers and Appearances, etc., visit GoStripers.com/community.

Concessions

A variety of food and drink offerings are available at the stands throughout Coolray Field, courtesy of concessions partner Professional Sports Catering. No outside food or beverages (with the exception of one sealed bottle of water per ticketed fan) are allowed in Coolray Field. All concessions locations are included on our Stadium Map.

No Straws/Lids: In an effort to reduce waste and prevent marine plastic pollution, the Stripers and Professional Sports Catering will no longer offer single-use plastic straws and lids at concession stands or points of sale. A limited number of straws and lids will be available only by request for fans with special needs.

Credit Cards

The Gwinnett Stripers accept Visa, MasterCard, American Express, and Discover Card.

Customer Service Booth

The customer service booth is located on the main concourse behind section 100. For questions, scorecards and rosters, please visit this location.

D

Disabled Guest Services

Coolray Field meets all structural and service requirements as stipulated by the Americans with Disabilities Act. The following services are available to accomodate the needs of our disabled guests:

  • Drop-Off: All drop-offs and pick-ups should be performed in front of the main plaza (at the main gate entry point).
  • Disabled Parking: A limited number of on-site disabled parking is available on a first-come, first-served basis in Lot B. Guest parking in all lots can catch a shuttle back to the drop-off zone in front of the stadium upon availability and request. The cost to park in any disabled spot is the same for General Admission parking ($5.00). In order to park in the disabled parking spots, you must have a valid ADA placard visible upon entrance to the lot. If you have questions about our disabled parking, please call the Stadium Operations Department at 678-277-0343.
  • Disabled Seating: Wheelchair and companion seating is offered on every level and select price categories of Coolray Field. Every seating section is wheelchair-accessible and electric outlets are provided at many of the wheelchair seating areas for use in charging power wheelchairs and electronic communication devices. To purchase, call 678-277-0340.
  • Elevator: An elevator is located on the main concourse at Section 102 for wheelchair access to the Home Plate Club and Suite Level of Coolray Field.

Dugouts

The Gwinnett Stripers use the third base dugout during their home games at Coolray Field. Visiting teams will use the first base dugout.

E

Elevators

Are located on the first and third base lines near the restrooms. Use of the elevators is restricted to guests with tickets to the Luxury Suites or Home Plate Club seating.

Events

Entertaining guests or planning a corporate meeting? We have a variety of full-service, catered event spaces to fit your needs! Call 678-277-0347 for more information.

F

First Aid

First Aid/medical staff is provided throughout the ballpark by Northside Hospital. All accidents and injuries should be referred to the First Aid room, located at the Customer Service booth on the main concourse.

Foul Pole Watering Hole

New for 2019, the "Foul Pole Watering Hole" is open Thursday-Saturday* at Coolray Field. For $15, get one general admission Terrace ticket (overlooking the left field corner), plus a voucher for either a 12oz craft beer or a 16oz domestic beer. It's the perfect weekend hangout spot! 

Must be 21 or older to purchase. Purchase Online

*excludes Education Days and Camp Days

G

Gates

Regular entry gates are open one (1) hour prior to the announced start time of each game. Gates open at:

  • 6:00 p.m. for 7:05 p.m. games (Monday-Friday)*
  • 5:00 p.m. for 6:05 p.m. games (Saturday)*
  • 12:00 p.m. for 1:05 p.m. games (Sunday)*

Season Ticket Members may enter 15 minutes prior to the regular gate time.

Home Plate Club Members may enter that space 30 minutes prior to the regular gate time.

*All times subject to change.

General Admission

General Admission seating is available on the "The Bank" (the grass lawn area beyond the outfield fence) for $8 in advance and $10 on the day of the game. Space is first-come, first-serve. Blankets are permitted, but lawn chairs are not.

Gluten Free Options

Coolray Field offers gluten free food options at select concession stands. For more information, please contact Professional Sports Catering at 678-277-0382.

H

Home Plate Club

The premium experience at Coolray Field, the Home Plate Club seats you closer to the batter's box than the pitcher is on the mound. Home Plate Club Members will enjoy the added benefits of food service access, free parking, a private entrance that opens 30 minutes before regular gates, and a view of the Stripers' indoor batting cages. For more information on a membership in the Home Plate Club, call 678-277-0340.

Home Plate Club Food Service Times:

  • 10:35 a.m. game: Food service from 9:00 a.m. to 11:00 a.m.
  • 12:05 p.m. game: Food service from 10:30 a.m. to 12:30 p.m.
  • 1:05 p.m. game: Food service from 11:30 a.m. to 1:30 p.m.
  • 6:05 p.m. game: Food service from 4:30 p.m. to 6:30 p.m.
  • 7:05 p.m. game: Food service from 5:30 p.m. to 7:30 p.m.

Individual tickets to the Home Plate Club can be purchased for $30 in advance and $32 on the day of the game, but do not include food service (fans will be able to access their seats, but not the Home Plate Club itself until 30 minutes after the game starts).

Hook, 9 & Sinker Packs

New for 2019, each "Hook, 9 & Sinker" pack includes one (1) Field Box ticket to the nine biggest Stripers games, including Opening Night (April 4), Star Wars Night (May 11), Ronald Acuna Jr. Rookie of the Year Bobblehead Giveaway (May 25), Independence Day (July 4), Ozzie Albies Bobblehead Giveaway (August 3), and Fan Appreciation Night (August 29). The pack also includes a ticket to an Atlanta Braves game. A $250 value, "Hook, 9 & Sinker" packs can be purchased for just $110.

Hotels

Just a short drive away from Coolray Field are two excellent hotel options:

I

Individual Game Tickets

Tickets for games not included as Memberships or "Hook, 9 & Sinker" packs go on sale in March of each year and remain on sale through season's end. Purchase online, or at the Coolray Field Ticket Office.

International League

The International League is one of the oldest leagues in all of Minor League Baseball. The 14-team circuit has headquarters in Dublin, Ohio and is headed by President Randy Mobley. The league has three Divisions and the winners of each division plus a "Wild Card" (the team with the best winning percentage that did not win a Division) enters the Governors' Cup Playoffs. The eventual IL champion then faces the champion of the Pacific Coast League in the Triple-A National Championship Game. Divisions are as follows:

  • IL North Division: Buffalo Bisons (Toronto Blue Jays), Lehigh Valley IronPigs (Philadelphia Phillies), Pawtucket Red Sox (Boston Red Sox), Rochester Red Wings (Minnesota Twins), Scranton/Wilkes-Barre RailRiders (New York Yankees), Syracuse Mets (New York Mets).
  • IL West Division: Columbus Clippers (Cleveland Indians), Indianapolis Indians (Pittsburgh Pirates), Louisville Bats (Cincinnati Reds), Toledo Mud Hens (Detroit Tigers).
  • IL South Division: Gwinnett Stripers (Atlanta Braves), Charlotte Knights (Chicago White Sox), Durham Bulls (Tampa Bay Rays), Norfolk Tides (Baltimore Orioles).

J

Jerseys

Purchase Gwinnett Stripers jerseys at the Team Store, Bobby's Tackle, located on the Main Concourse at Coolray Field. Jerseys are also on sale at the Online Team Store. Specialty jerseys worn for select theme nights will be available for auction online the night of the game.

K

Kids Club - Little Anglers

The new "Little Anglers Kids Club" is open to all Stripers fans ages 12 and under. For just $10 through March 31 ($15 starting April 1), members will receive:

  • Little Anglers Kids Club Membership Card
  • Lilttle Anglers Kids Club T-Shirt
  • One (1) General Admission ticket to all 11 Sunday home games
  • Free jumps in the Kids Zone when you present your Membership Card
  • First in line for "Kids Run the Bases" after each Sunday home game (weather permitting)
  • 10% off discount on merchandise from Bobby's Tackle Team Store
  • Invites to special members-only events and activities

Register your child for the "Little Anglers Kids Club" online today.

Kids Zone

The Kids Zone is located on the main concourse down the left field line. Rides are open to all children with the only restriction being height on some inflatables. Tickets can be purchased on a per-ride basis for $2 or "All You Can Jump" for $10.

L

Lost and Found

The Customer Service booth located on the main concourse serves as our Lost and Found location. Please turn in any found items or inquire about things left behind anytime during the game. To locate a lost item during normal business hours, please call 678-277-0300.

Lost Children or Adults

Will be escorted to the Customer Service booth behind Section 100. A missing child or adult can be reported to any member of the Gwinnett Stripers staff.

Left Field Landing

This exclusive picnic area located just beyond the left field fence is available for rental each game and features an incredible view of the field. Call 678-277-0340 to reserve a date.

Luxury Suites

Your group can enjoy the game in maximum comfort in a Coolray Field Luxury Suite. All suites include climate-controlled indoor seating, outdoor seating, flat-screen televisions, wet bar, and access to our Suite Lounge and Bar. Four types of Luxury Suites are available to best accommodate your group's size and needs: the 20-Person Suite, the 40-Person "Executive Suite," the 40-Person "Game Suite" and the 100-Person "Super Suite." For more information, call 678-277-0340.

M

Major League Affiliation

The Gwinnett Stripers are the Triple-A affiliate of the Atlanta Braves and are owned by that franchise. The Braves Minor League system is as follows: Class Triple-A: Gwinnett Stripers - International League; Class Double-A: Mississippi Braves - Southern League; Class A-Advanced: Florida FireFrogs - Florida State League; Class A: Rome Braves - South Atlantic League; Short Season A: Danville Braves - Appalachian League; Short Season A: Gulf Coast Braves - Gulf Coast League.

Media Requests / Information

Requests from traditional media outlets (newspapers/magazines, radio stations, TV stations) for season and single-game credentials, interviews with Gwinnett Stripers players and staff, photos/logos, etc. can be directed to the Media Relations Department by calling 678-277-0320 or e-mailing dave.lezotte@braves.com.

N

National Anthem Singers

Tryouts for National Anthem performers were held in March. Information on 2020 tryouts will be available next Spring.

O

Office Hours

The Gwinnett Stripers business offices are open from 9:00 a.m. until 5:00 p.m. Monday through Friday. On weekend game days, the offices open at 12:00 p.m. on Saturdays and 10:00 a.m. on Sundays.

P

Parking

Event Parking is available on a first-come, first-served basis in lots around Coolray Field for $5 per car and $10 per bus. 2019 Members and Suite Holders with Grey VIP Parking Permits will be directed to park in Lot A.

Party "Docks"

Take in a Gwinnett Stripers game with 20 to 60 of your closest friends at the 1st Base Dock or 3rd Base Dock. Both Party "Docks" are located on the same level as our Suites and give fans the perfect elevated view to see the field. Rentals of these areas allow access for all guests to our Suite Lounge & Bar. Food purchase is not required for space rental. With only two Party "Docks" available each night, open dates sell out fast. Call 678-277-0340 to reserve your date today.

Phone Numbers

Please call 678-277-0300 to reach the Main Office, or 678-277-0340 to reach the Ticket Office.

Picnic Options

Plan a picnic outing for your church, business or civic club with a delicious menu of picnic items at one of Coolray Field's many hospitality areas, including:

  • The Cove - Located just down the first base line, this area is another excellent place to host your group for a two-hour all-inclusive picnic. Guests will be served from the time gates open until one hour into the game. Great for groups of 20 to 150!
  • Left Field Landing - Watch all the action atop the left field wall while enjoying an all-inclusive picnic for two hours, starting when the gates open and lasting one hour into the game. Great for groups of 20 to 250!

Call 678-277-0340 for details.

Pocket Schedules

Gwinnett Stripers Pocket Schedules are available from February to the end of each season from locations throughout the stadium and area businesses. If your business or organization would like a box of Pocket Schedules for your office, please email stripersinfo@braves.com.

Programs

The Fishing Report, the official gameday publication of the Gwinnett Stripers, is distributed free of charge to fans as they enter Coolray Field. Additional copies can be requested at the Customer Service booth.

Promotions

Our full 2019 promotional schedule, featuring all giveaway items, can be viewed online.

Q

Questions?

Gwinnett Stripers staff members are happy to answer any questions you may have. If you're at the ballpark, visit the Customer Service booth located on the main concourse. If you're away from Coolray Field, call 678-277-0300 or email stripersinfo@braves.com.

R

Radio Broadcasts

All 140 Gwinnett Stripers games - home and road - are broadcast on 97.7 FM The Other Side of the River and online via TuneIn Radio. Tony Schiavone enters his 11th season as the "Voice of the Stripers" in 2019. Dave Lezotte enters his seventh year as the fill-in broadcaster for select dates.

Raffle

Fans can enter the Stripers' 50/50 Raffle by purchasing tickets from any of our raffle sellers during Thursday-Sunday home games. Raffle ticket sales will begin when gates open and will continue to be sold until the end of the 6th inning. 50% of the proceeds will benefit the Atlanta Braves Foundation (unless otherwise stated), and the remaining 50% will be awarded to the lucky winner of the ticket that will be drawn in the middle of the 8th inning. Winners can claim their prize at Customer Service located behind Section 100.

Rain Policy

For information on postponements and cancellations due to weather, view our Rain Policy.

Re-Entry

Re-entry into Coolray Field requires a ticket stub and a hand stamp.

Rosters and Scorecards

Official rosters from both teams and blank scorecards are available for free at Customer Service located behind Section 100.

S

Slow Pour Brewing Taproom

Located on the main concourse behind home plate, the Slow Pour Brewing Taproom is a place for baseball fans and craft beer connoisseurs alike to gather during all Stripers home games. The Taproom features eight of Slow Pour's signature craft brews on draft. A 15-foot by 8-foot garage door completely opens the Taproom to the concourse. 

Smoking Policy

Smoking - including the use of E-Cigarettes and Vaporizers - is not permitted anywhere in Coolray Field.

Social Media

Follow the Stripers on FacebookTwitter, and Instagram!

Splash Cash

You may purchase Splash Cash in advance of your trip to Coolray Field. These certificates are redeemable at concession stands, Bobby's Tackle Team Store, parking and Kids Zone inflatables. Splash Cash are a great way for employers to reward employees on their night at the ballpark.

T

Tailgating

Is allowed in the lots surrounding Coolray Field. You will be charged $5 for each space used. Open-flame cooking is restricted.

Champion Roofing Team of the Night

Local youth teams can enjoy the thrill of a lifetime as they take the field with Gwinnett Stripers' players as the Champion Roofing Team of the Night. Each team also enjoys a VIP Party in their own private party area during the game. A minimum purchase of 35 tickets is required to take part in this special opportunity. Dates fill up quickly as there is only one Team of the Night per game, so book your date today by calling 678-277-0340.

Team Store

Bobby's Tackle Team Store, the official store of the Gwinnett Stripers, is located behind Section 103 and sells a variety of merchandise for fans of all ages. Bobby's Tackle is open on non-game days (Mon-Fri, 9 a.m. to 5 p.m.) and game days (12 p.m. until the final out of the game). You can also purchase official Stripers merchandise any time at our Online Team Store!

Tickets

Gwinnett Stripers individual game tickets and ticket packages (Memberships, "Hook, 9 & Sinker," and more) can be purchased online, or in person at the Coolray Field Ticket Office. 

Tours

Coolray Field tours are available from April through August. Each 30-minute tour requires a $5 per-person charge (min. 15 people). Tours run from Tuesday through Thursday on non-game days from 10:00 a.m. to 3:00 p.m. Complete a Tour Request Form online.

Tryouts

The Gwinnett Stripers do not host open tryouts for players, nor does the club sign its own players. All Stripers players are under contract with the Atlanta Braves and have been drafted, signed or acquired by the Major League club. Stripers coaches are also employed by the Atlanta Braves.

U

Umbrellas

Use of umbrellas is permitted at Coolray Field as long as they do not interfere with the enjoyment of the game by others.

V

Video Board Messages

Can be requested in advance online or at the Fan Hub on the day of the game for a $20 donation to the Atlanta Braves Foundation. Messages must be submitted prior to the end of the 3rd inning to guarantee display in the mid-5th inning.

W

Weapons

No weapons of any type are allowed inside Coolray Field.

Website

The official website of the Gwinnett Stripers is GoStripers.com.

Wheelchair Seating

See "Disabled Guest Services".

Akins Ford Will-Call

Tickets purchased in advance by phone may be picked up game nights at the Akins Ford Will-Call window located at the main entrance of the stadium behind home plate. Akins Ford Will-Call opens one hour prior to game time. Picture ID and the credit card used for purchase are required to verify proper ownership of tickets.

X

Xolos de Gwinnett

For four games during the 2019 season, the Gwinnett Stripers will transform into the "Xolos de Gwinnett" as part of Minor League Baseball's Copa de la Diversión initiative honoring Hispanic culture. Xolos (pronounced "SHO-lows"), short for Xoloitzcuintli, are the National Dog of Mexico. For more information, visit XolosDeGwinnett.com

Xolos de Gwinnett Game Dates:

  • Thursday, May 23, 7:05 p.m. vs. Charlotte
  • Thursday, June 6, 7:05 p.m. vs. Durham
  • Thursday, August 1, 7:05 p.m. vs. Norfolk
  • Thursday, August 15, 7:05 p.m. vs. Columbus

Y

YouTube

Stripers highlight reels, pump-up videos and other creative features can be viewed at the team's official YouTube page