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Triple-A Affiliate
The Official Site of the Reno Aces Reno Aces

Managing Partner: Herb Simon

Partner: Steve Simon

Reno Aces Baseball Club
Greater Nevada Field
250 Evans Avenue
Reno, NV 89501

Ticket Office [(775) 334-7000]((775) 334-7000) Front Office [(775) 334-4700]((775) 334-4700) Team Shop [(775) 334-7035]((775) 334-7035) Fax [(775) 334-4701]((775) 334-4701) E-mail [email protected]

Ticket Office Hours: Game days - 10am-7th inning | Non-game days 10am-5pm.

Team Shop Hours:

Non-Game Days: 10am-5pm

Weekday Game Days: 10am - 1hr after first pitch

Weekend Game Days: 3hrs prior to game - 1hr after first pitch _

Leadership Team

Eric Edelstein - President

Contact: [email protected] / 775-334-7023

College: Bowling Green University, B.S. in Sport Organization Management with a sport enterprise emphasis and a minor in Marketing

Bio: A native of Cleveland, OH, Edelstein joined the Reno Aces in June, 2013 after 10 years with the Double-A affiliate of the Kansas City Royals, working in Wichita and Northwest Arkansas under the ownership of Rich Products Corporation. In his first six seasons at the helm, the Aces have achieved franchise records in the important revenue streams, including a landmark naming rights agreement for Greater Nevada Field with Greater Nevada Credit Union.

Emily Jaenson - General Manager

Contact: [email protected] / 775-334-7042

College: University of Illinois Urbana-Champaign

Bio: Jaenson spent three years in Reno from 2013-2016 where she grew from account executive to Vice President in two years. Jaenson lived and worked in Houston from 2016-2018, and returned to Reno on May 1, 2018 to accept the position as General Manager of the Reno Aces. Jaeson's role as GM is to lead day-to-day business operations for baseball, including the event experience, community engagement, marketing, and contribute to the sponsorship team. Jaenson is married to Shawn Jaenson, a Navy veteran, and has two young sons, Magnus and Anders.

Samantha Hicks - Chief Revenue Officer

Contact: [email protected] / 775-334-7072

College: Central Michigan University

Bio: Hicks is entering her fifth season with the Reno Aces as CRO. Bringing over 13 years' experience in the sports industry, she currently oversees the Sponsorship and Ticket Sales departments for both the Aces and Reno 1868 FC.

Stacey Bowman - Chief Financial Officer

Contact: [email protected] / 775-334-7004

College: CSU Chico

Doug Raftery - Chief Operating Officer

Contact: [email protected] / 775-334-7055

College: Hood College

Ticket Sales & Service

Sarah Bliss - Director of Ticket Operations

Contact: [email protected] / 775-334-7012

College: University of Nevada, Reno

Bio: Originally from Placerville, CA, Bliss moved to Reno in 1995 and fell in love with Northern Nevada. She has worked in ticketing since 1999 and began with the Reno Aces in 2009, rising from part-time Ticket Agent to Director of Ticket Operations. In that role, Bliss overseas all ticket sales for the club, Reno 1868 FC, and exciting events at Greater Nevad Field such as Nitro Circus and Slaughterhouse.

Laura Raymond - Director of Membership Development

Contact: [email protected] / 775-334-7056

College: University of Nevada, Reno and San Jose State University

Bio: Raymond, a native to the Reno/Tahoe area, joined the Aces in April of 2019. She has worked in multiple professional sports leagues, including Major League Baseball and the National Hockey League, most recently working with the San Jose Sharks. A graduate of San Jose University with a Bachelor's Degree in Hospitality, Tourism, and Event Management, she brings a unique and customer-focused background to the Member Services Department.

Alex Strathearn - Director of Group Sales

Contact: [email protected] / 775-334-7060

College: University of Nevada, Reno

Bio: Born and raised in San Mateo, CA, Strathearn was a walk-on Tight End for Nevada Wolf Pack Football which helped kickstart his career in sports. Strathearn started his front-office career in the NFL with the Arizona Cardinals, but returned to Reno in 2017 to join the Aces.

Kristina Solis - Ticket Operations Manager

Contact: [email protected] / 775-334-7011

College: Texas A&M University - Corpus Christi

Bio: Born and raised in Harlingen, TX, Kristina joined the Reno Aces in December 2019 as the Ticket Operations Manager. Before moving to Reno, she worked with the Corpus Christi Hooks, the Double-A Affiliate of the Houston Astros as the Ticket Operations Coordinator, kickstarting her career in professional sports. She graduated from Texas A&M University – Corpus Christi with a Bachelor’s degree in Kinesiology with a focus in Sports Management and a Minor in Business Administration. When she isn’t cheering on the Aces, Kristina can be found rooting for the San Antonio Spurs and Houston Astros. She enjoys reading Harry Potter books, watching sports, camping, and playing with her three dogs Tootsie, Archer, and Baxter.

Henry Fassinger - Senior Account Executive, Group Sales

Contact: [email protected] / 775-334-7022

College: University of Oregon

Bio: Entering his third year year with the organization, Henry started in our Inside Sales Academy Program and worked his way up to Senior Acct Executive. Attended the University of Oregon, he studied Sports Business and was members of the Club soccer team and Sigma Chi Fraternity. Favorite sports teams include Manchester United, GS Warriors, and Oregon Ducks

Corporate Partnerships

Max Margulies - Director of Corporate Partnerships

Contact: [email protected] / 775-334-7087

College: University of Oregon

Bio: Margulies is entering his fifth season with the Reno Aces and the Corporate Partnerships department. Originally from San Diego, CA, Margulies attended the University of Oregon to study sports business. In his free time, he enjoys traveling, hiking, kayaking, and playing basketball.

Courtney Baker - Corporate Partnerships Account Manager

Contact: [email protected] / 775-334-7041

College: Arizona State University

Bio: After spending over 20 years in Scottsdale, AZ, Baker joined the Aces staff in late 2018. She began her career in the sports industry during her freshman year of college. From there, she worked for multiple teams in Arizona before becoming a Client Services Manager at iHeartMedia. Itching to get back into sports, she moved to Reno and have been servicing Corporate Partner accounts for the Aces since.

Marketing & Communications

Vince Ruffino - Marketing Director

Contact: [email protected] / 775-334-7027

College: St. John's University, B.S. in Sport Management with a minor in Business

*_Bio: *_A Middletown, CT, native, Ruffino is entering his third season in Reno after spending over three years in the New York Mets organization. In New York, he was responsible for the marketing & social media efforts for Citi Field while selling non-gameday events. He has worked with a variety of large scale events such as Electric Daisy Carnival (NYC), The Meadows Music & Arts Festival, Spartan Race, the Color Run, etc. Ruffino was a member of the organization during their 2015 National League Championship. With the Aces, Ruffino oversees the general marketing of the club with the General Manager, while taking a deeper focus on digital strategies. In the offseason, Ruffino is an Assistant Basketball Coach at Procter Hug High School in Reno, NV for the Freshman Boys' Team.

David Calvert - Team Photographer
AJ Grimm - Digital Marketing Manager

Contact: [email protected] / 775-334-6687

College: Stevenson University

Bio: Grimm was born and raised in Middletown, CT and majored in Business Communication at Stevenson University. After graduating, Grimm went on to start his career in sports with The Providence Bruins of the AHL. Following a year in Providence, he moved to Reno to pursue his passion - baseball. This will be Grimm's third season in the Biggest Little City. Besides creating content for the Aces social media accounts, Grimm loves watching and playing sports in his free time.

Blake O'Brien - Creative Manager

Contact: [email protected] / 775-334-7021

College: Colorado State University

Bio: Blake is entering his third season with the Reno Aces and Greater Nevada Field. A native of Colorado, he graduated from Colorado State University with a B.A. in Journalism & Media Communication. Originally a seasonal graphic designer for the Aces, O'Brien was promoted to Creative Manager in 2019.

Kevin Bass - Communications Manager

Contact: [email protected] / 775-334-7070

College: University of Nevada, Reno

Bio: Bass joins the Aces after two seasons with Reno 1868 FC, and will serve as the team’s point of contact for local and national media outlets. In his time with 1868 FC, Bass worked directly with major outlets such as The Washington Post, Fox Sports, CNN, The Athletic, B/R Mag and The San Jose Mercury. The native of Salinas, California, Bass graduated from the University of Nevada, where he earned a degree in journalism while interning and working with the Wolf Pack athletic department. When he isn’t highlighting the Aces’ successes, Bass is an avid reader and runner – completing the inaugural Racin’ Aces 5k in November of 2020, and is happiest when he can visit home and spend a day at the beach.

Community Relations, Merchandise, & Game Entertainment

Devin Levan-Galang - Game Entertainment & Production Manager

Contact: [email protected] / 775-334-6699

College: Ohio State University

Bio: Devin joined the aces the Aces as the Production & Game Entertainment Manager going into the 2020 season. Before moving out to Reno he worked with the Lake County Captains, the Class-A Affiliate of the Cleveland Indians, as the Promotions & Corporate Partnership Director. He graduated from Ohio State University, in August of 2017, with a Bachelor's degree in Sport Management and Marketing and a Minor in Business. Devin was born and raised in Cleveland, OH. He attended Aurora High School where he played football, baseball, and wrestled. Devin is a Cleveland sports fan, as well as an Ohio State Buckeyes fan. Away from the ballpark, he enjoys playing golf, playing baseball, and playing videogames with his friends

Mary Knezovich - Community Relations Manager

Contact: [email protected] / 775-334-7048

College: San Jose State University & University of San Francisco (MA)

Bio: Born and raised in Stockton, CA, Knezovich received her BS in Business Marketing from San Jose State University and went on to receive her MA in Sport Management from the University of San Francisco. She has previously worked for organizations including the San Francisco Giants, Tampa Bay Rays, and Minor League Baseball headquarters in St. Petersburg, FL. Knezovich is entering her first season with the Aces.

Special Events & Ballpark Operations

Brian Moss - Vice President of Business Development

Contact: [email protected] / 775-334-7018

College: Drake University

Bio: Moss has been with the Reno Aces for all 11 seasons in club history. Prior to being Vice President of Business Development, Moss served as the Director of Ticket Sales for five years after moving to Reno from Tucson where he was the Director of Group Sales for the Tucson Sidewinders. Moss is married to Daylene Moss, a local artist, and has two daughters: Reilly and Carly.

Anthony Altamura - VP of Operations

Contact: [email protected] / 775-334-7010

College: University of Nevada, Reno

Bio: Born and raised in Reno, NV. Altamura previously spent three years with the Aces from 2014 - 2017 where he grew from a Gameday Intern into the Ballpark Operations Manager. He left just before the 2017 season to become the Director of Stadium Operations for the Columbia Fireflies. He worked in South Carolina for three years before returning to the Aces and accepting the Vice President of Operations position in April of 2020.

Leah Withrow - Head Groundskeeper

Contact: [email protected] / 775-334-7016

College: North Dakota State University

Bio: Born and raised in Gardnerville, NV. Leah attended North Dakota State University and majored in Sports Turfgrass Management. Withrow interned for the Aces in the 2015 season, was a seasonal assistant in 2017 and became a full time Assistant of Field Operations in 2019. After one year as assistant she became the only female Head Groundskeeper in Minor League Baseball in 2020.

Myles Fresquez - Stadium Operations Assistant

Contact: [email protected] / 775-321-8436

College: Ashworth College-HVAC-R Certified

Bio: Born and raised in Denver, CO Myles joined the Operations Team for the Reno Aces in February of 2019. He achieved his HVAC Certification in October of 2020 from Ashworth College. Myles prides himself as being the swiss army knife of the Operations Team, he is very dedicated to everything he does, and is a big time problem solver. His other passions include Umpiring Youth and High School Baseball, Refereeing Youth and High School Football, Following the New England Patriots, Oregon Ducks, FC Barcelona, and the New York Yankees. Also, Myles likes adventures with his daughter, and a little bit of video gaming mixed in.

Miguel Paredes - Manager of Facilities

Human Resources & Accounting

Adam Hyde - Director of Accounting

Contact: [email protected] / 775-334-7005

College: University of Nevada, Reno

Kristy South - Accounting Clerk - Email: [email protected]

Professional Sports Catering

William Cooke - Director of Operations
Shaun Finch - Executive Chef