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Flex4Pack-web

Offer Details

Guarantee access to the Reno Aces historic return to Greater Nevada Field in 2021! By purchasing a Flex Four Ticket Package, you will also receive priority access to redeem your tickets or purchase additional for individual Reno Aces games once they are released.

How To Purchase & Redeem

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How to Access the Value Vouchers:

Three of the four value vouchers will be available in your account after purchase. The fourth (free) value voucher will be available in your MyTickets Account before individual game tickets go on sale. As such, the value vouchers will be two separate line items.

To access your vouchers from desktop:

  1. Click here
  2. Log in with your MyTickets email and password
  3. Click here
  4. Click Vouchers (left hand side)

To access your vouchers from a mobile device:

  1. Tap here
  2. Log in with your MyTickets email and password
  3. Tap the 3 bar icon (top right) to access the menu
  4. Tap My Tickets and then Vouchers

How to forward Value Vouchers to friends and family:

From desktop:

  1. Follow steps 1-3 above, then:
  2. Select the voucher pack (the four vouchers are listed in two line items) and click Forward (bottom of the page). Three of the four value vouchers will be available in your account after purchase. The fourth (free) value voucher will be available by before individual game tickets go on sale.
  3. Choose the vouchers you wish to forward and click Continue. Vouchers can only be forwarded to one recipient at a time.
  4. Select a friend or click Add Friend (bottom of the page)
  5. After a friend has been selected, click Forward Vouchers. The recipient will be sent instructions on how to access.

From a mobile device:

  1. Follow steps 1-3 above, then:
  2. Select the voucher pack (the four vouchers are listed in two line items) and tap View Vouchers (bottom of the screen). Three of the four value vouchers will be available in your account after purchase. The fourth (free) value voucher will be available before individual game tickets go on sale.
  3. Tap Forward (bottom of the screen)
  4. Choose the vouchers you wish to forward and tap Continue. Vouchers can only be forwarded to one recipient at a time.
  5. Select a friend or tap Add Friend (bottom of the page)
  6. After a friend has been selected, tap Forward Vouchers. The recipient will be sent instructions on how to access.

How to Redeem the Value Vouchers: (redemption not currently available)

While we’re excited about the prospect of welcoming fans back to the ballpark for the 2021 season, there are still too many unknowns to sell tickets right now. Once health and safety guidelines are better understood and ticket on-sale dates are set, we will notify value voucher holders.

Regardless of on-sale dates, value voucher redemption will be available before tickets go on sale to the general public, giving value voucher holders first access to 2021 tickets.

Once redemption is live:

Follow steps 1-3 above, then:

  1. Click Voucher Actions, then select Redeem. Select the voucher(s) you wish to redeem. Redeem a individual voucher or multiple vouchers in a single transaction
  2. Select game(s) you wish to redeem voucher(s) for from eligible games list
  3. Select seats using the interactive map or from the provided list
  4. Proceed to checkout. Once the transaction is complete, you will receive a confirmation email
  5. Access your tickets via your MyTickets Account

Frequently Asked Questions

Which games can the value vouchers be applied to?

Any game except Opening Day & July 4th (subject to availability)!

Which seating categories can the value vouchers be applied to?

Infield Reserved Seating and Right Field Reserved Seating. View Seating Map Here.

What if I want seats that cost more than my voucher value?

You simply pay the difference!

What if I find seats that cost less than my voucher value?

If you choose a seat that costs less than the value of your voucher, the remaining balance will not be credited back to your account.

Can multiple value vouchers be combined and applied toward one ticket?

Good thought, but no. The value vouchers are 1:1 so the predetermined credit associated with each value voucher can only be applied to one ticket.

For example, you bought the 4 for $45 Pack: You are interested in a ticket that costs $30. One value voucher will cover $15. You cannot use two value vouchers to cover the total cost.

When will the value vouchers be available in my account?

Three of the four value vouchers will be available in your account after purchase. The fourth (free) value voucher will be available by a TBA date.

Why doesn’t my voucher have a barcode and normal ticket information on it?

If you don’t see a barcode on your voucher, it has not been redeemed for an actual game ticket and is not a valid game ticket. Please view the instructions below on “How to Purchase and Redeem” for more info!

When can I or the recipient start using the value vouchers?

We will notify 4 Pack Buyers of the individual game on-sale date once it has been set, at which point you can start to redeem your vouchers. Purchasing a Reno Aces Flex 4 Pack guarantees the buyer or recipient access to secure tickets prior to the general public. In a situation where a reduced capacity scenario is required, the Reno Aces Flex 4 Pack is your best bet to get the games and seats that you want!

Can the value vouchers be applied toward special event tickets?

Value vouchers can only be applied toward individual game tickets. They are not eligible for special event, group tickets or season tickets. If you decide later on season ticket interest, please notify the Reno Aces Ticket Sales Department.

Can the value vouchers be applied toward playoff tickets?

Value vouchers can only be applied toward tickets for the regular season.

What happens if I am unable to attend the game I redeemed my tickets for?

Unfortunately, there are no refunds or exchanges on valid game tickets. Make sure you are double checking your selection prior to checkout.

What if games are canceled, played without fans in attendance, or have restricted capacity due to COVID-19?

Ticketholders will be guaranteed the opportunity to receive a refund or carry their vouchers over to the 2022 season. A Reno Aces Ticket Representative will be in contact in the event of cancellations.

How long will the Reno Aces Flex 4 Pack be on sale?

For a limited time!

How can I pay for the Flex 4 Pack?

You can pay for your Flex 4 Pack using a credit/debit card or any remaining 2020 season account credit.

How do I get my free Reno Aces Hats?

Reno Aces hats can be redeemed at the Ticket Sales Kiosk located at Section 106 during any Reno Aces home game.

Terms & Conditions

  • All vouchers and tickets will be issued digitally to ensure safety of patron, ticket staff and ballpark staff.
  • Once Flex 4 Pack has been purchased, ticket vouchers will be issued through MyTickets Account (See “how to purchase and redeem for more information”)
  • Vouchers will be good for any 2021 Reno Aces home game, excluding July 4th and Opening Day.
  • Should any games be cancelled, played without fans or attendance, or have restrictive capacity, value vouchers are eligible for a refund or can be turned into a ticket credit, good forever.
  • Flex 4 Pack vouchers must be redeemed for an actual ticket before admittance into Greater Nevada Field.
  • All ticket sales are final. Valid Reno Aces tickets are not eligible for refunds or exchanges. Exceptions apply only in the case of event cancellations.
  • Subject to availability and various modified stadium policies.
  • Standard ticket and redemption fees applied at time of purchase.