How does the Ballpark Pass work?

• With a Ballpark Pass, you can book up to 2 GA tickets – for you + 1 guest – for no additional cost to all remaining home games for the 2025 season! Attend as many games as you'd like, hold up to 4 games at a time.

Is there an additional cost to book the tickets?

• No! There is no additional cost to book your GA tickets. Additional costs only apply if you choose to upgrade your seats.

How do I claim my tickets?

• Tickets can be claimed at any point on the FanRally webpage: https://greenjackets.go.fanrally.com/

What is FanRally?

• FanRally is a fan-friendly ticket integrator that makes redeeming access passes as easy as possible!

What’s the catch?

• The Ballpark Pass is entirely digital. The GreenJackets do not print pass tickets. If attending with a party arriving separately, pass holders are able to invite their guests to claim their tickets via the FanRally webpage or forward them via their ProVenue Ticker Manager here: ProVenue Ticket Manager

I can’t find my tickets.

• Ticket barcodes will populate on the FanRally webpage 4 hours before the game’s scheduled start time.

Can I share my tickets with family or friends?

• You can! You must redeem the access passes for tickets before you can forward tickets via email or text message.

Where are my seats?

• The Ballpark Pass gets holders the ability to book General Admission tickets for each of our 24 regular season home games at no additional charge after the initial cost of the pass. General Admission does not come with a physical seat. Guests can find open tables and chairs along the outfield walls. They are first come-first served seats. Please arrive early to have your best chance at getting seats together.

Can I upgrade my pass?

• Yes! You can upgrade your seats to our one of our Reserved Sections (107, 108, 109, 110) for $11.

Can I release tickets after I redeem my access pass for a ticket?

• Releasing tickets must be done 24 hours in advance of the game time to receive your access pass back.

What if I want Traditional Season Tickets?

• Traditional Season tickets can be purchased by emailing Austin Lowndes at [email protected]