The sports world, and life in general, is being thrown a curveball unlike any we've ever seen. We want to assure you that the safety and well-being of our fans is and will always be our top priority. We will continue to monitor developments surrounding the coronavirus outbreak and will work closely with our partners in baseball as well as our elected public officials to determine the necessary steps moving forward.
Internally, we will take all the necessary steps to ensure that when the time comes to 'play ball,' Sahlen Field will once again be the same clean, safe and comfortable environment it has always been for our great fans. We will also communicate with our fans additional information with regards to ticketing for impacted games when details become available (see our Frequently Asked Questions below).
We appreciate your patience and support and encourage all fans to exercise the necessary steps outlined by the Centers for Disease Control & Prevention to protect yourself and your communities.
President, Rich Baseball Operations
General Manager, Buffalo Bisons
Sahlen Field Closed - Ballpark Contact Numbers & Emails
Please note, Sahlen Field is temporarily closed. That includes the Consumer's Pub at the Park restaurant, the Batter's Box Gift Shop and the Sahlen Field Box Office. However, we can still be reached at the following:
Frequently Asked Questions
Where is the best place to find updates about the season?
We will continue to update this page on Bisons.com with any new information that becomes available. You can also follow us on our social media channels (@BuffaloBisons) for updates as well.
When will the Bisons season start?
Due to Major League Baseball's decision to delay start of the season due to COVID-19, there is no official start date for the Buffalo Bisons regular season at this time. At this time, all that we know is we will not be opening the season on April 9 in Scranton/Wilkes-Barre as planned.
How will the Bisons schedule be adjusted for the 2020 season?
Until we learn more about when we can start the 2020 season, we won't be able to determine the effects this delay will have on the rest of the scheduled games in 2020.
I have tickets to Opening Day or another game in April, what do I do?
For now, we ask that you just hang onto any tickets, ticket packages or ticket certificates for the 2020 season that you have. This situation is fluid for now and we are working on plans to handle all ticket inquiries and will communicate that on this webpage and on our social media channels. If you have any additional questions regarding tickets, you can email the Bisons at [email protected]. Please note, the Bisons are proud to have the best sports fans in the world supporting them and we will do right for all our fans that showed their support by purchasing tickets in advance for the upcoming season.
What about my group outing/suite rental?
If you have a party reservation at this time, it will still be held for the 2020 season. Your Bisons Account Representative will continue to communicate with you to determine how to best serve your group's needs. If you'd like to reach out to us with questions, please send them to [email protected] and when possible, include your Account Representative's name so that it can be forwarded directly to them..
I bought tickets/season tickets/a ticket package, but have not received them yet. Are they still coming to me?
Don't worry if you don't have your physical tickets as of yet. With the temporary closing of Sahlen Field, we are also delaying the mailing of many of our ticket purchases. As long as you purchased your tickets directly from us (Bisons.com, Tickets.com), we have your order in our system and will get those tickets to you when possible.
If you have any additional questions/concerns, you can always email our general email account at [email protected] and it will be directed to the appropriate department for follow up as soon as possible.