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ABC's of Segra Park

Welcome to Segra Park, home of your Columbia Fireflies! As you plan your trip to Segra Park for either an event or a Fireflies game, please check out the alphabetical guide regarding stadium information and policies below. If you have any questions about any of the below policies, or your questions were not answered below, you can contact the Fireflies Front Office by calling 803-726-4487 or emailing the Fireflies at [email protected].

A

ACCESSIBILTYSegra Park is a fully accessible ballpark. Many questions can be answered here in the ABC's of Segra Park, but a more compact list of accessibility FAQs can be found here.

ADDRESS
Segra Park is located in downtown Columbia, South Carolina. The address is: 1640 Freed Street, Columbia, SC 29201.

ALCOHOL MANAGEMENT
No alcoholic beverages may be brought into Segra Park. South Carolina law prohibits the sale of alcoholic beverages to persons under the age of 21. Therefore, guests will be required to show proper identification and proof of age to receive a wristband before purchasing or consuming alcoholic beverages at Segra Park. All sales of alcohol will cease in the middle of the 8th inning (sales may be cut off earlier at the discretion of Segra Park management). Only two alcoholic beverages are allowed per person, per purchase. Guests may not take any alcoholic beverages out of the ballpark. Alcohol consumption is prohibited in the parking lots.

B

BAG POLICY

See Clear Bag Policy below.

BALLPARK MAP

Click HERE to see an online map of Segra Park.

BATTING PRACTICE
Batting practice times vary based on home and visiting team schedules. On most days, batting practice will conclude prior to the opening of the Segra Park gates (which open 1 hour before game time).

C

CASHLESS BALLPARK

Segra Park is a fully cashless facility. Eliminating the exchange of cash limits person to person contact and keeps all Fireflies fans and staff members safe. All major credit cards will be accepted at every point of sale at Segra Park, including at the Duke's Investigations Fireflies Ticket Office, at the Mason Jar Team Store, in the parking lots and at all concession stands.

Fans who bring cash will, at any point during the game, be able to convert that into Fireflies Loaded Value Tickets at the Dukes Investigations Guest Services Kiosk, which is located on the concourse behind home plate. Loaded Value is available in increments of $5 and will not have an expiration date.

CLEAR BAG POLICY

The Fireflies Clear Bag Policy closely matches those already in place at all NFL stadiums and many NCAA sporting events. This policy also closely matches the policy in place for all Gamecock sporting events and concerts at Colonial Life Arena. Under the policy, each fan is allowed to bring one clear bag into Segra Park. Backpacks and diaper bags are NOT permitted inside Segra Park. Clear bags that are tinted are not permitted. Please click HERE to see the full list of permitted and non-permitted items plus other restrictions. The Clear Bag Policy is in place to provide a safer environment at events and should significantly expedite fan entry into Segra Park.

COOLERS, CONTAINERS & OUTSIDE FOOD AND BEVERAGE

In accordance with Major League Baseball guidelines, outside food, beverages and containers are prohibited from Segra Park. Exceptions will be allowed for infants and for those people with special dietary needs. All bags are subject to search.

CONCESSIONS

Segra Park has four main concession stands located around the main concourse, serving traditional ballpark favorites including hot dogs, burgers and more. Multiple specialty carts are spaced throughout the concourse, including Low-N-Slow BBQ, El Toro’s, the Philly Cart and Juanathan’s Street Tacos. Specialty food carts also feature Ice Cream, Popcorn, Dippin’ Dots and fresh funnel cake. There are three full-service bars at the stadium, including the Budweiser Bowtie Bar in Centerfield. Segra Park also boasts a variety of great domestic and craft beers (more than 50 choices nightly), featuring both local, regional and national craft favorites from River Rat, Wicked Weed, Columbia Craft, Elysian and more.

In premium seating sections including Club Seats, Bullpen Boxes and Scout Seats, mobile food ordering is in place and allows fans to order food and drinks which are brought directly to them by Fireflies staff.

COPA DE LA DIVERSION

Each season, the Columbia Fireflies will transform into Chicharrones de Columbia for a handful of games. Learn more about Copa de la Diversion and the Chicharrones brand story here: https://www.milb.com/columbia/fans/copa

D

DIRECTIONS

Directions to the Ballpark from I-26: Take I-26 to I-126 East towards Columbia. . . I-126 turns into Elmwood Avenue. . . Make a left onto Bull Street. . . Take the next right onto Freed Drive. . . The ballpark is located up the hill.

Directions to the Ballpark from I-77: Take I-77 to 277 South to Columbia. . .Take the Farrow Road/SC-555 exit. . .Turn left onto Farrow Road/SC-555. . . Continue onto Colonial Drive. . . Turn left at the blinking yellow light. . . The ballpark is located up the hill.

Directions to the Ballpark from I-20 W: Take I-26 to I-126 East towards Columbia. . . I-126 turns into Elmwood Avenue. . . Make a left onto Bull Street. . . Take the next right onto Freed Drive. . . The ballpark is located up the hill.

Directions to the Ballpark from I-20 E: Take 1-20 West to 277 South to Columbia. . . Take the Farrow Road/SC-555 exit. . .Turn left onto Farrow Road/SC-555. . . Continue onto Colonial Drive. . . Turn left at the blinking yellow light. . . The ballpark is located up the hill.

E

EMERGENCY PROCEDURES
If there is any type of emergency situation that might cause a delay of the game or an evacuation of Segra Park, please direct your attention to the scoreboard and listen for announcements on the public address system. Segra Park event staff will also provide direction in an emergency situation. Guests requiring assistance should contact the nearest Segra Park event staff member for assistance.

EMOTIONAL SUPPORT ANIMALS
Emotional Support animals are not allowed at Segra Park.

EXTRA INNINGS RULE
Minor League Baseball announced rule and procedure changes in 2018 aimed at reducing the length of extra innings and mound visits during a game. At all levels, extra innings will begin with a runner on second base. The runner at second base will be the player in the batting order previous to the lead off batter of the inning. For purposes of calculating earned runs under Rule 9.16, the runner who begins an inning on second base pursuant to this rule shall be deemed to be a runner who has reached second base because of a fielding error, but no error shall be charged to the opposing team or to any player.

F

FAN INTERFERENCE
For the safety and enjoyment of all guests and players, interference with a ball in play or trespassing onto the playing field is prohibited.

FIREFLIES HOLIDAY LIGHTS

Arriving at Segra Park in 2022, Fireflies Holiday Lights has quickly become the Midlands newest family holiday tradition. Open mid-November through December, enjoy walking through the magical winter wonderland of over one million lights at the ballpark with numerous activities for light goers of all ages. Learn more at FirefliesHolidayLights.com.

FIRST AID

The Fireflies contract with Richland County EMS to provide first aid at all Columbia Fireflies games. In the event that you or someone in your party requires medical attention, please report to the Dukes Investigations Guest Services Kiosk (located on the concourse level behind home plate) or notify a member of the Fireflies staff, security officers or uniformed officers from the Columbia Police Department.

FOUL BALLS (and other flying objects)
All guests should be aware of foul balls and other flying objects leaving the playing field. To reduce the risk of injury, please stay alert at all times! Thrown and/or batted baseballs, bats and other objects may leave the field of play.

FRONT OFFICE
The Fireflies front office is located at Segra Park and is open Monday-Friday from 9:00am-5:00pm. You can call the Fireflies at (803) 726-4487.

G

GAME TIMES

Game times are regularly schedule for the following times based on the day of the week. All game times are subject to change and there are a handful of exceptions each season. Please make sure to check the season schedule to confirm game times and find game times that might differ from the below schedule.

  • Tuesday - Friday: 7:05pm
  • Saturday: 6:05pm
  • Sunday: 5:05pm

GATES OPEN

Segra Park's gates open one hour prior to the scheduled game time, unless otherwise advertised.

GIFT CARDS / LOADED VALUE
Fireflies loaded value tickets are available to be purchased in $5 increments.

GROUP OUTINGS

Whatever the group or occasion, the Columbia Fireflies offer the perfect solution for your group with various options to accommodate from 10 up to 5,000 guests. Click HERE to find out more about our group area options and group ticket prices.

GUEST CONDUCT
Segra Park and the Fireflies provide all guests with a safe, comfortable and enjoyable atmosphere. Therefore, we have established the following guidelines for expected guest conduct:

  • Guests are not permitted to interfere with other guests' ability to enjoy the game
  • Obscene or indecent clothing is not allowed on stadium property
  • Foul or abusive language or gestures are not allowed on stadium property
  • Sitting in seats for which guests are not properly ticketed is prohibited

Those observing other guests violating the Fireflies' policies should report the incident to the nearest Segra Park event staff member.

GUEST COURTESY
For the comfort and enjoyment of everyone, the Fireflies encourage all guests to be courteous and restrict movement in the seating areas during play. When returning to your seat, please wait for a break in the action before entering the aisles.

GUEST SERVICES
The Dukes Investigations Guest Services kiosk is located on the main concourse, just behind home plate. Guest Service representatives are available to help with a variety of concerns, including lost children, first aid needs and other general questions or inquiries.

H

HARDBALL CAPITAL
Segra Park is a partnership between the City of Columbia and Hardball Capital. Hardball Capital is the owner/operator of multiple successful Minor League Baseball teams, including the Fireflies, the Fort Wayne TinCaps and the Chattanooga Lookouts.

I

Individual Game Tickets

Tickets for Fireflies games can be purchased on a game by game basis online HERE, over the phone by calling 803-726-4487 or by visiting the Dukes Investigations Fireflies Box Office located at Segra Park. Various seating options are available to purchase for individual games. Ticket prices start as low as $6. Ticket prices increase $2 on the day of the game, going into effect at 10:00pm in night prior to the game. Fans can save money by buying their tickets in advance of the day of the game.

J

K

K-9 KLUB

Treat your favorite pup and join Mason's K9 Klub presented by Cool Care Heating, Air, Plumbing & Refrigeration. All dogs are welcome! Learn more and sign up HERE!

KANSAS CITY ROYALS

The Columbia Fireflies are the Low-A affiliate of the Kansas City Royals and play as a member of the Low-A East League. All players and coaches are assigned to the Fireflies by the Royals as they strive to make the Major Leagues. The path to Kauffman Stadium includes:

Omaha Storm Chasers (AAA); Twitter: @OMAStormChasers

Northwest Arkansas Naturals (AA); Twitter: @nwanaturals

Quad Cities River Bandits (High-A); Twitter: @QCRiverBandits

Columbia Fireflies (Low-A); Twitter: @ColaFireflies

KIDS CLUB

The Fireflies Kids Club presented by Bang Back Pinball Lounge is open to all kids ages 12 and under. Each membership includes a FREE ticket to every Fireflies regular season home game. Learn more and sign your child up HERE!

KIDS TICKETS

Children 2 years of age and under do not require tickets to enter Segra Park for Fireflies games. If a seat is required for the child, it is recommended to purchase a ticket for them even if they are 2 and under.

KIDS ZONE

The Fireflies Kids Zone, presented by State Credit Union, is located behind the left field foul pole on the concourse. Run the obstacle course, jump in the bounce house or slide down the big slide! A ticket for the Kids Zone is $1 and gets your child one bounce or play.

KULTURECITY SENSORY CERTIFIED

Since 2022, the Columbia Fireflies have partnered with KultureCity to make Segra Park Sensory inclusive. This means that we have designated a quiet room, trained our staff in sensory inclusivity, created a social story and have Sensory bags sponsored by Bigger Glass Company. These sensory bags can be found at Dukes Investigations Guest Services and will include headphones, sensory toys, and visual aids that might be helpful. In order to pick up a sensory bag, you will need your ID. You will trade your ID for bag and the bag back for your ID when you are finished. If you wish to drink alcohol, it is advised you visit an ID station to receive a drinking wristband prior to picking up a sensory bag. You can find our social story and more about our venue here: https://venue.kulturecity.org/venues/segra-park

L

LAW ENFORCEMENT OFFICER - OFF DUTY

Segra Park's policies and regulations regarding off-duty Law Enforcement Officers carrying their weapon can be found online here.

LAWN SEATING

At each Fireflies game, fans are invited to purchase lawn tickets and enjoy the game from one of two grassy hills beyond the outfield wall, a great place to catch home runs! For those with lawn tickets, you are permitted to bring in blankets or towels to sit on, but folding chairs, or any type of seat back with metal framework, is not permitted at Segra Park.

LOST AND FOUND
All Lost and Found items are turned in to the Dukes Investigations Guest Services Kiosk located on the concourse behind home plate and then housed in the Fireflies front office after the game. If you are looking for an item, please call the Fireflies at (803) 726-4487. All items that are held at Segra Park for more than 30 days are disposed of.

LOST OR STOLEN TICKETS
In some cases, lost or stolen tickets can be re-printed. For more information, please contact the Dukes Investigations Fireflies Ticket Office at (803) 726-4487 ext 1.

M

MASCOT/MASON

The Fireflies fun-loving-mascot, Mason, emerged from his forest home at Congaree National Park to help bring the joy he found with fireflies to the entire Midlands region. The fireflies called him "Mason" because, just as so many of them had found a home in Mason jars, he had found a home with them. You can email Mason at [email protected].

MASON JAR TEAM STORE

On non-game days, the Mason Jar Team Store is open for in-person shopping 10am-5pm Monday through Friday. On game days, the Mason Jar Team Store will be open from 11am to 4pm Monday through Friday. The Team Store will be closed on Saturdays and Sundays until game time at which only those with tickets to the game may enter the store. Team Store hours are subject to change. You can shop online anytime HERE. As with the rest of Segra Park, the Mason Jar Team Store operates as a cashless facility. All major credit and debit cards are accepted.

MILITARY DISCOUNT

The Fireflies Military Discount is available to active, reserve and retired military members at every Fireflies home game. Receive $2 off a Palmetto Citizens FCU All-Star seat with valid military ID. Military discount tickets can be purchased online here.

N

NATIONAL ANTHEM PERFORMERS

Prior to each season, the Columbia Fireflies host National Anthem Auditions. Please pay attention to Fireflies social media channels as information will be shared there regarding auditions. Auditions are held by appointment only. Singers, instrumentalists and groups are all invited to audition.

O

OFFICIAL GAME
A game is considered official after 4 1/2 innings have been completed if the Fireflies are in the lead, 5 innings if the Fireflies are losing or tied at the time of the delay. (See also RAIN CHECKS or RAIN DELAYS below)

P

PARKING
There are numerous parking options available when attending a Fireflies home game or special event at Segra Park. As the BullStreet Districts continues to develop, parking for Fireflies games will vary season to season. Every special event hosted at Segra Park will also have a different parking plan, so please contact the host of your specific event for parking details. In general, visitors to Segra Park are able to park in any of the street parking for free when there is no game or event taking place at the ballpark. Parking information for Fireflies home games can be found online here.

PROHIBITED ITEMS

Items that are prohibited inside the Segra Park gates include, but are not limited to: weapons of any kind (see "weapons" below for more information), chairs, cigarettes, cigars, e-cigs, vaporizers, pepper spray and outside food or beverage of any kind. Tents of any kind are prohibited. Normal umbrellas are permitted into the ballpark for use as long as they do not obstruct the view of other fans. Beach umbrellas are not permitted into the ballpark. Folding chairs/furniture or seats back with metal frame work are also not allowed at Segra Park. Foam seat cushions can be brought in. Segra Park does have a clear bag policy. Clear bag policy details can be found online above under "Clear Bag Policy" or online here.

Q

R

RAIN CHECKS
Delayed, postponed and cancelled games due to inclement weather are an inevitable part of outdoor baseball. Valid rain checks may be exchanged for a ticket of equal or lesser value to any regular season Fireflies home game within the same season as the game cancellation (subject to availability and group ticket policies). Valid rain checks may only be exchanged in person or over the phone. Specific information regarding any canceled game is available by calling the Dukes Investigations Fireflies Ticket Office at (803) 726-4487 ext 1. (See also OFFICIAL GAME and RAIN DELAYS)

RAIN DELAYS
According to the rules of Minor League Baseball, the home team is the sole judge as to conditions of the playing field, prior to the start of the game. The umpire-in-chief shall be the sole judge as to whether and when play shall be suspended during a game because of unsuitable weather conditions or the unfit condition of the playing field, as to whether and when play shall be resumed after such suspension and as to whether and when a game shall be terminated after such suspension. The umpire-in-chief shall not call the game until at least 30 minutes after he/she has suspended play, and may continue the suspension as long as he/she believes there is a chance to resume play. The umpire-in-chief shall at all times try to complete a game. The umpire-in-chief's authority to resume play following one or more suspensions of as much as 30 minutes each shall be absolute, and the umpire-in-chief shall terminate a game only when there appears to be no reasonable possibility of completing the ballgame. If a game is postponed or not played because of inclement weather or other reason, rain checks may be exchanged for any regular season game (subject to availability) in person at the Dukes Investigations Fireflies Ticket Office. (See also OFFICIAL GAME and RAIN CHECKS)

S

SEASON TICKETS
The Fireflies offer a full menu of ticket membership packages, including full-season, half-season, and smaller. For more information on season tickets and to reserve your seats, visit the Dukes Investigations Fireflies Box Office located at Segra Park or call 803-726-4487 ext 1. You can find more information about our season ticket packages online HERE.

SEATING CHARTThe Segra Park Seating Chart and Stadium Map, as it applies to Fireflies Baseball games, can be found online here.

SERVICE ANIMALS

In accordance with SC law, service animals are allowed at Segra Park at all times. The law requires that a service animal be trained to do work or perform tasks for an individual with one or more of the following types of disabilities:

  • physical
  • sensory
  • psychiatric
  • intellectual, or
  • other mental disability.

Tasks that service dogs provide as listed by the state of South Carolina include the following:

  • pulling a wheelchair
  • retrieving objects
  • providing physical support and assistance with balance and stability to an individual with a mobility disability
  • reminding an individual with a mental illness to take prescribed medications
  • calming an individual with post-traumatic stress disorder during an anxiety attack, and
  • doing other specific work or performing other special tasks.

All service animals must be in compliance with SC law and the ADA. All animals need to be immunized and vaccinated as appropriate. All vaccinations must be current, and animals must be in good health. Service animals must wear an owner identification tag (which includes the name and phone number of the owner) at all times. Animals must be on a leash, harness or other type of restraint at all times, unless the owner is unable to retain an animal on leash due to a disability. The owner must be in full control of the animal at all times. The care and supervision of the animal is solely the responsibility of the owner. The owner is expected to clean and dispose of all animal waste appropriately.

The service animal may be asked to leave if the animal is out of control and the handler does not take effective action to control it or the animal is not housebroken. This may include reactive behavior/biting other patrons etc. The owner will still be afforded the opportunity to obtain goods or services without the animal’s presence.

Though psychiatric and mental disability is listed in the law, this is different than an emotional support animal. Emotional support animals are not trained to complete specific tasks like service animals. Emotional Support animals are not allowed at Segra Park.

SMOKE-FREE FACILITY
Segra Park is a smoke-free venue. Smoking of any kind, including cigarettes, cigars, pipes, e-cigarettes and vaporizers, is strictly prohibited.

SPECIAL EVENTS
Segra Park is designed for not only baseball, but concerts, soccer, football, as well as anything from business meetings to wedding receptions and everything in between. Segra Park is open year round and features 16 luxury suites and a 7,000 square-foot Club Lounge. Get information on booking your next event at Segra Park by emailing [email protected] or by calling the Fireflies at 803-726-4487. You can also visit SegraPark.com to learn more about our special event offerings.

STROLLERS/BABY CARRIERS
Strollers and baby/infant carriers are permitted at Segra Park. Strollers are permitted along the concourse of Segra Park, but not in the seating bowl.

T

TICKET OFFICE

The Dukes Investigations Fireflies Ticket Office is open Monday through Friday, 9am to 5pm on non-game days and 10am until the end of games on all game days. For tickets, please visit FirefliesTickets.com or call (803) 726-4487 ext 1.

THIRSTY THURSDAY™

Every Thursday night at Segra Park is a Budweiser Thirsty Thursday where the drinks specials are as easy as 1, 2, 3! Enjoy $1 fountain sodas, $2 domestic draft beers, $3 craft draft beers and $3 house cocktails.

TWO DOLLAR TUESDAY

At all Tuesday Fireflies home games, you can be part of Miller Lite Two Dollar Tuesdays! Enjoy $2 popcorn, hot dogs, fountain sodas and 12oz Miller Lites throughout the game.

U

UMBRELLAS

Normal sized umbrellas are allowed into Segra Park. Larger umbrellas, like beach umbrellas, are not permitted. For those sitting in the seating bowl, umbrellas are permitted provided it does not block the view of those around you. No matter where you are sitting, please be considerate of the views of others when using an umbrella.

V

VENDING/LEAFLETING
Vending, product sampling and campaigning is prohibited on Segra Park property.

W

WALKING PATH
Segra Park is a City of Columbia Public Park that features a 360° concourse walking path that is open to the general public during the work week. The walking path may at times be closed for private events. The best way to track the opening and closing of the walking path is to follow our social media channels.

WEAPONS
Weapons of any kind are not permitted on the premises at any time, unless you are employed by Segra Park. On-duty private security and law enforcement are permitted to have their weapons on their person. If you do not fall into one of those categories, pre-approval is required to bring a weapon on site.

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Y

Z