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ABC's of Segra Park

Welcome to Segra Park, home of your Columbia Fireflies! As you plan your trip to Segra Park for either an event or a Fireflies game, please check out the alphabetical guide regarding stadium information and policies below. If you have any questions about any of the below policies, or your questions were not answered below, you can contact the Fireflies Front Office by calling 803-726-4487 or emailing the Fireflies at [email protected].

A

ADDRESS
Segra Park is located in downtown Columbia, South Carolina. The address is: 1640 Freed Street, Columbia, SC 29201.

ALCOHOL MANAGEMENT
No alcoholic beverages may be brought into Segra Park. South Carolina law prohibits the sale of alcoholic beverages to persons under the age of 21. Therefore, guests will be required to show proper identification and proof of age to receive a wristband before purchasing or consuming alcoholic beverages at Segra Park. All sales of alcohol will cease in the middle of the 8th inning (sales may be cut off earlier at the discretion of Segra Park management). Only two alcoholic beverages are allowed per person, per purchase. Guests may not take any alcoholic beverages out of the ballpark. Alcohol consumption is prohibited in the parking lots.

ANIMALS
Guide Dogs and/or Assistance Dogs are welcome into Segra Park. No other animals are permitted, with the exception of Trash the Poop Wag-Along Wednesdays as scheduled by Columbia Fireflies staff. Please see the Promotions page for more information.

ATM
An ATM is conveniently located in the Mason Jar Team store.

B

BALLPARK MAP

Click HERE to see an online map of Segra Park.

BATTING PRACTICE
Batting practice times vary based on home and visiting team schedules. On most days, batting practice will conclude prior to the opening of the Segra gates (1 hour before game time).

C

CASHLESS BALLPARK

Effective in June, 2020, in an effort to reduce the spread of germs and to expedite transaction speed, Segra Park has transitioned into a fully cash-free venue. All points of sale, including parking, ticketing, merchandise and food and beverage outlets accept all major credit cards. Prior to the 2021 season, the Fireflies will have a device to electronically transfer cash onto stadium cards which may be used throughout the venue.

CLEAR BAG POLICY

The Fireflies Clear Bag Policy closely matches those already in place at all NFL stadiums and many NCAA sporting events. This policy also closely matches the policy in place for all Gamecock sporting events and concerts at Colonial Life Arena. Under the policy, each fan is allowed to bring one clear bag into Segra Park. Backpacks and diaper bags are NOT permitted inside Segra Park. Please click HERE to see the full list of permitted and non-permitted items plus other restrictions. The Clear Bag Policy is in place to provide a safer environment at events and should significantly expedite fan entry into Segra Park.

COOLERS, CONTAINERS & OUTSIDE FOOD AND BEVERAGE

In accordance with Minor League Baseball and South Atlantic League guidelines, outside food, beverages and containers are prohibited from Segra Park. Exceptions will be allowed for infants and for those people with special dietary needs. All bags are subject to search.

CONCESSIONS

Segra Park has four main concession stands located around the main concourse, serving traditional ballpark favorites including hot dogs, burgers and more. Pizza is available in Stand One (located closest to the left field foul pole) and Stand Three (located behind home plate next to the Mason Jar Team Store. Multiple specialty carts are spaced throughout the concourse, including Low-N-Slow BBQ (featuring pulled pork, brisket and Tinga chicken plates and sandwiches), El Toro’s (featuring burritos, tacos and other Mexican favorites), the Philly Cart (featuring Philly steak, Philly chicken and the world famous “Godfather”) and Juanathan’s Street Tacos (featuring chicken, beef, shrimp and pork carnitas). Segra Park also features Ice Cream, Popcorn, Dippin’ Dots and fresh funnel cake carts. Segra Park has three full-service bars, including the Budweiser Bowtie Bar in Centerfield, the Sweetwater Bar behind home plate and the Club Bar located on the Club and Suite Level. Segra Park also boasts a variety of great domestic and craft beers (more than 50 choices nightly), featuring both local, regional and national craft favorites from River Rat, Sweetwater, Columbia Craft, Elysian and more.

COPA DE LA DIVERSION

Each season, the Columbia Fireflies will transform into Chicharrones de Columbia for a handful of games. Learn more about Copa de la Diversion and the Chicharrones brand story here: https://www.milb.com/columbia/fans/copa

D

DIRECTIONS

Directions to the Ballpark from I-26: Take I-26 to I-126 East towards Columbia. . . I-126 turns into Elmwood Avenue. . . Make a left onto Bull Street. . . Take the next right onto Freed Drive. . . The ballpark is located up the hill.

Directions to the Ballpark from I-77: Take I-77 to 277 South to Columbia. . .Take the Farrow Road/SC-555 exit. . .Turn left onto Farrow Road/SC-555. . . Continue onto Colonial Drive. . . Turn left at the blinking yellow light. . . The ballpark is located up the hill.

Directions to the Ballpark from I-20 W: Take I-26 to I-126 East towards Columbia. . . I-126 turns into Elmwood Avenue. . . Make a left onto Bull Street. . . Take the next right onto Freed Drive. . . The ballpark is located up the hill.

Directions to the Ballpark from I-20 E: Take 1-20 West to 277 South to Columbia. . . Take the Farrow Road/SC-555 exit. . .Turn left onto Farrow Road/SC-555. . . Continue onto Colonial Drive. . . Turn left at the blinking yellow light. . . The ballpark is located up the hill.

E

EMERGENCY PROCEDURES
If there is any type of emergency situation that might cause a delay of the game or an evacuation of Segra Park, please direct your attention to the scoreboard and listen for announcements on the public address system. Segra Park event staff will also provide direction in an emergency situation. Guests requiring assistance should contact the nearest Segra Park event staff member for assistance.

EXTRA INNINGS RULE
Minor League Baseball announced rule and procedure changes in 2018 aimed at reducing the length of extra innings and mound visits during a game. At all levels, extra innings will begin with a runner on second base. The runner at second base will be the player in the batting order previous to the lead off batter of the inning. For purposes of calculating earned runs under Rule 9.16, the runner who begins an inning on second base pursuant to this rule shall be deemed to be a runner who has reached second base because of a fielding error, but no error shall be charged to the opposing team or to any player.

F

FAN INTERFERENCE
For the safety and enjoyment of all guests and players, interference with a ball in play or trespassing onto the playing field is prohibited.

FIRST AID

The Fireflies contract with Richland County EMS to provide first aid at all Columbia Fireflies games. In the event that you or someone in your party requires medical attention, please report to Guest Services (located on the concourse level behind home plate) or notify a member of the Fireflies staff, security officers or uniformed officers from the Columbia Police Department.

FOUL BALLS (and other flying objects)
All guests should be aware of foul balls and other flying objects leaving the playing field. To reduce the risk of injury, please stay alert at all times! Thrown and/or batted baseballs, bats and other objects may leave the field of play.

FRONT OFFICE
The Fireflies front office is located at Segra Park and is open Monday-Friday from 9:00am-5:00pm. You can call the Fireflies at (803) 726-4487.

G

GAME TIMES

Game times are regularly schedule for the following times based on the day of the week. All game times are subject to change and there are a handful of exceptions each season. Please make sure to check the season schedule to confirm game times and find game times that might differ from the below schedule.

  • Monday - Friday: 7:05pm
  • Saturday: 6:05pm
  • Sunday: 2:05pm (first half of season) // 5:05pm (second half of season)

GATES OPEN

Segra Park's gates open one hour prior to the scheduled game time, unless otherwise advertised.

GIFT CARDS
Fireflies gift cards are available in "Glow Dough" and may be used to purchase tickets, food or souvenirs. Glow Dough can be purchased at the Fireflies Ticket Office.

GROUP OUTINGS

Whatever the group or occasion, the Columbia Fireflies offer the perfect solution for your group with various options to accommodate from 10 up to 5,000 guests. Click HERE to find out more about our group area options and group ticket prices.

GUEST CONDUCT
Segra Park and the Fireflies provide all guests with a safe, comfortable and enjoyable atmosphere. Therefore, we have established the following guidelines for expected guest conduct:

  • Guests are not permitted to interfere with other guests' ability to enjoy the game
  • Obscene or indecent clothing is not allowed on stadium property
  • Foul or abusive language or gestures are not allowed on stadium property
  • Sitting in seats for which guests are not properly ticketed is prohibited

Those observing other guests violating the Fireflies' policies should report the incident to the nearest Segra Park event staff member.

GUEST COURTESY
For the comfort and enjoyment of everyone, the Fireflies encourage all guests to be courteous and restrict movement in the seating areas during play. When returning to your seat, please wait for a break in the action before entering the aisles.

GUEST SERVICES
Guest Services is located on the main concourse, just behind home plate. Guest Service representatives are available to help with a variety of concerns, including lost children, first aid needs and other general questions or inquiries.

H

HARDBALL CAPITAL
Segra Park is a partnership between the City of Columbia and Hardball Capital. Hardball Capital is the owner/operator of multiple successful Minor League Baseball teams, including the Fireflies, the Fort Wayne TinCaps and the Chattanooga Lookouts.

I

Individual Game Tickets

Tickets for Fireflies games can be purchased on a game by game basis online HERE, over the phone by calling 803-726-4487 or by visiting the Fireflies Box Office located at Segra Park. Various seating options are available to purchase for individual games. Ticket prices start as low as $5.

J

K

K-9 KLUB

Treat your favorite pup and join Mason's K9 Klub presented by McWhirter, Bellinger & Associates! All dogs are welcome. Each package costs $25 and provides one (1) dog and one (1) human with tickets to every Trash the Poop Wag-Along Wednesday plus other dog-related perks and giveaways! Learn more and sign up HERE!

KIDS CLUB

The Fireflies Kids Club, presented by Flight, Fit N' Fun, is open to all kids ages 12 and under. There are two versions of the Kids Club; Navy ($10) and Neon ($35). Each NEON member of the Fireflies Kids Club receives a FREE TICKET to every Fireflies home game plus more perks and invites to exclusive Kids Club events. Learn more and sign up HERE!

KIDS ZONE

The Fireflies Kids Zone, presented by State Credit Union, is located behind the left field foul pole on the concourse. Run the obstacle course, jump in the bounce house or slide down the big slide! A ticket for the Kids Zone is $1 and gets your child one bounce or play. Unlimited play wristbands are also available for purchase for $10 and gets your child unlimited access for the duration of the game.

L

LOST AND FOUND
All Lost and Found items are turned in to Guest Services and then housed in the Fireflies front office. If you are looking for an item, please call the Fireflies at (803) 726-4487. All items that are held at Segra Park for more than 30 days are disposed of.

LOST OR STOLEN TICKETS
In some cases, lost or stolen tickets can be re-printed. For more information, please contact the Fireflies Ticket Office at (803) 726-4487.

M

MASCOT/MASON

The Fireflies fun-loving-mascot, Mason, emerged from his forest home at Congaree National Park to help bring the joy he found with fireflies to the entire Midlands region. The fireflies called him "Mason" because, just as so many of them had found a home in Mason jars, he had found a home with them. You can email Mason at [email protected].

MASON JAR TEAM STORE

The Mason Jar Team Store is open Monday-Friday 10am-5pm, year round. On gamedays, Monday-Saturday, the Team Store is open 10am-4pm. You can shop the Mason Jar Team Store online HERE.

MILITARY DISCOUNT

The Fireflies Military Discount is available to active, reserve and retired military members at every Fireflies home game. Receive $2 off a Palmetto Citizens FCU All-Star seat with valid military ID (in-person only). Subject to availability.

N

NATIONAL ANTHEM PERFORMERS

Prior to each season, the Columbia Fireflies host National Anthem Auditions. Please pay attention to Fireflies social media channels as information will be shared there regarding auditions. Auditions are held by appointment only. Singers, instrumentalists and groups are all invited to audition.

NEW YORK METS
The Columbia Fireflies are the Single-A affiliate of the New York Mets. All players and coaches are assigned to the Fireflies by the Mets as they strive to make the Major Leagues. The path to Citi Field includes:

Syracuse Mets (AAA); Twitter: @SyracuseMets
Binghamton Rumble Ponies (AA); Twitter: @RumblePoniesBB
St. Lucie Mets (Adv-A); Twitter: @stluciemets
Columbia Fireflies (Class-A); Twitter: @ColaFireflies
Brooklyn Cyclones (SS A); Twitter: @BKCyclones
Kingsport Mets (Adv-R); Twitter: @Kingsport_Mets
Gulf Coast Mets (R)

Dominican Summer League Mets1 (R)
Dominican Summer League Mets2 (R)

O

OFFICIAL GAME
A game is considered official after 4 1/2 innings have been completed if the Fireflies are in the lead, 5 innings if the Fireflies are losing or tied at the time of the delay. (See also RAIN CHECKS or RAIN DELAYS below)

P

PARKING
There are numerous parking options available when attending a Fireflies home game or special event at Segra Park. As the BullStreet Districts continues to develop, parking for Fireflies games will vary season to season. Every special event hosted at Segra Park will also have a different parking plan, so please contact the host of your specific event for parking details. In general, visitors to Segra Park are able to park in any of the street parking for free when there is no game or event taking place at the ballpark.

PROHIBITED ITEMS

Items that are prohibited inside the Segra Park gates include, but are not limited to: weapons of any kind, chairs, cigarettes, cigars, e-cigs, vaporizers and outside food or beverage of any kind.

Q

R

RAIN CHECKS
Delayed, postponed and cancelled games due to inclement weather are an inevitable part of outdoor baseball. Valid rain checks may be exchanged for a ticket of equal or lesser value to any regular season Fireflies home game (subject to availability and group ticket policies). Valid rain checks may only be exchanged in person or over the phone. Specific information regarding any canceled game is available by calling the Fireflies office at (803) 726-4487, or by visiting ColumbiaFireflies.com. (See also OFFICIAL GAME and RAIN DELAYS)

RAIN DELAYS
According to the rules of Minor League Baseball, the home team is the sole judge as to conditions of the playing field, prior to the start of the game. The umpire-in-chief shall be the sole judge as to whether and when play shall be suspended during a game because of unsuitable weather conditions or the unfit condition of the playing field, as to whether and when play shall be resumed after such suspension and as to whether and when a game shall be terminated after such suspension. The umpire-in-chief shall not call the game until at least 30 minutes after he/she has suspended play, and may continue the suspension as long as he/she believes there is a chance to resume play. The umpire-in-chief shall at all times try to complete a game. The umpire-in-chief's authority to resume play following one or more suspensions of as much as 30 minutes each shall be absolute, and the umpire-in-chief shall terminate a game only when there appears to be no reasonable possibility of completing the ballgame. If a game is postponed or not played because of inclement weather or other reason, rain checks may be exchanged for any regular season game (subject to availability) in person at the Segra Park Ticket Office. (See also OFFICIAL GAME and RAIN CHECKS)

S

SEASON TICKETS
The Fireflies offer a full menu of ticket membership packages, including full-season (70 games), half-season (35 games), and smaller packages (21 games, 14 games or 7 games). For more information on season tickets and to reserve your seats, visit the Fireflies Box Office located at Segra Park or call 803-726-4487. You can find more information about our season ticket packages online HERE.

SMOKE-FREE FACILITY
Segra Park is a smoke-free venue. Smoking of any kind, including cigarettes, cigars, pipes, e-cigarettes and vaporizers, is strictly prohibited.

SPECIAL EVENTS
Segra Park is designed for not only baseball, but concerts, soccer, football, as well as anything from business meetings to wedding receptions and everything in between. Segra Park is open year round and features 16 luxury suites and a 7,000 square-foot Club Lounge. For more information on booking your next event at Segra Park, please contact Allison Abercrombie at [email protected] or by calling the Fireflies at 803-726-4487. You can also visit SegraPark.com to learn more about our special event offerings.

SPRING TRAINING
The Fireflies Major League affiliate, the New York Mets, conducts spring training in Port St. Lucie, FL.

STROLLERS/BABY CARRIERS
Strollers and baby/infant carriers are permitted at Segra Park. Strollers are permitted along the concourse of Segra Park, but not in the seating bowl. If you wish, you may store your stroller during the game near Guest Services.

T

TICKET OFFICE

The ticket box office is open Monday through Friday, 9:00 AM to 5 PM on non-game days and 9:00 AM until the end of games on all game days. For tickets, please visit FirefliesTickets.com or call (803) 726-4487.

THIRSTY THURSDAY™

All Thursday Fireflies home games are Budweiser Thirsty Thursdays where you can purchase half-priced draft beer and fountain sodas at Segra Park.

TWO DOLLAR TUESDAY

At all Tuesday Fireflies home games, you can be part of Two Dollar Tuesdays! Enjoy $2 popcorn, hot dogs and fountain sodas throughout the game.

U

UMBRELLAS

Umbrellas are allowed in Segra Park. For those sitting in the seating bowl, umbrellas are permitted provided it does not block the view of those around you. No matter where you are sitting, please be considerate of the views of others when using an umbrella.

V

VENDING/LEAFLETING
Vending, product sampling and campaigning is prohibited on Segra Park property.

W

X

Y

Z