When should I book my group outing?
In general, you should book your group outing as soon as possible. Our group outings are very popular so inventory sells out quickly.
What if I need help in making my decision?
Call the Groups Department at 972-731-9200. We realize that booking group outings is new to some. That's why we're here to help. We want friends for life, so we'll make sure we create the outing that fits your specific needs.
How do I pay for a group outing?
Booking a group outing with us is extremely easy. In fact, you can do it over the phone. You give us the information, and we'll set up your event. A small 25% nonrefundable down payment is due at the time of reservation. The balance is due 45 days prior to your group outing.
How do I get my tickets?
Group ticket orders will be processed and will be available for digital delivery. Balance must be paid in full in order to receive tickets.
Where does my group park?
Parking is just $8 per car and may be purchased in advance or upon arrival.
Can my group tailgate?
Yes, you can tailgate. You will need to pre-purchase parking spaces through a group representative. Parking lots open two hours prior to game time.
Can my group bring food in to the park?
No outside food or beverage may be brought into Riders Field. However, all hospitality areas include catering.
Do you have fundraising opportunities?
Yes, we do. It typically consists of your group or organization purchasing tickets and then selling them to raise money for your cause. Again, call a group representative at (972) 731-9200 and they can assist you with this process.
Are bags and towels allowed to the Lazy River? Are there lockers available?
Lockers are available to store your belongings in. A member of our staff will be at the Lazy River and can point you in the right direction when you arrive. Bags and purses that do not exceed 16" x 16" x 8" are permitted. Our full list of ballpark policies can be found here. Gates open one hour prior to game time and the Lazy River is open until the end of the game.
Where can I rent a bus to take a group to a RoughRiders game?
Academy Charters is The Transportation Provider of the Frisco RoughRiders. In addition to taking the RoughRiders to all 69 of their away games, Academy Charters provides transportation services to groups of all sizes anywhere in the metroplex. Click here for more information.
Call us at (972) 731-9200 to reserve your group outing now. If you would like to be contacted by one of our Group Sales Executives to help you find the outing that's best for you, e-mail us today at [email protected]**.**
Group Tickets for Riders Field may not be refunded or exchanged. A 25% non-refundable down payment is required to reserve any and all group seating areas at Riders Field. In the event of cancellation this deposit will be posted to your account as a cancellation fee.