On Tuesday, June 30th Minor League Baseball announced the cancellation of the 2020 MiLB season. We know you'll have a lot of questions. Please see the FAQ below. If any of your questions are not answered, please contact us at 717.231.4444 or email us at [email protected]
I purchased single game tickets to a 2020 Senators game. What happens to my tickets?
All 2020 single game tickets purchased either on-line through TicketReturn.com, in person, or over the phone will be automatically rolled over to 2021. Individuals can choose the game(s) for which they'd like their tickets to be used once 2021 tickets go on sale. If you purchased a ticket add-on (kids zone wristband, Tasty Tuesday voucher, etc) they will roll over with your tickets to 2021.
What do I do if I purchased tickets through a resale site?
All tickets purchased through a resale site (StubHub, Vivid Seats, SeatGeek, etc) will be subject to the refund policy of that ticket marketplace. Please contact their customer service departments for more information.
What will you do with the giveaway items for the 2020 season? Can I still get one?
Unfortunately, no promotional items / giveaways for cancelled games can be distributed - this includes Hersheypark tickets.
I am a Sensylvania Club Member (voucher books, 6-game, 13-game, 1/2 season & full season membership) who was paid in full, or made a payment toward my plan, for the 2020 season. What happens to my tickets?
All Sensylvania Club Members who were paid in full or had made a payment will have that money applied toward that plan for the 2021 season. 2020 season tickets will not be distributed & you will receive your 2021 tickets in March of 2021. If you would like to discuss changes to your seats or ticket plan, please contact your Senators sales representative.
I am a SENSible Ticket Member who was was paid in full, or had made payments toward my tickets, for the 2020 season. What happened to my tickets?
Your SENSible Ticket Membership will roll over to the 2021 season automatically and all money paid will be put toward that account.
I purchased a holiday plan (for myself or someone else). What do I do with my vouchers and first pitch certificate?
All 2020 holiday plan vouchers & first pitch certificates will be honored during the 2021 season. You will NOT be mailed new vouchers, your 2020 holiday plan vouchers will be accepted at FNB Field. If you already exchanged your holiday plan vouchers for specific game tickets those can be used as vouchers toward a game in 2021.
I purchased a Silver Slugger package. What do I do?
All 2020 Silver Slugger package will automatically roll over to a 2021 membership. If you have already received your Silver Slugger vouchers, please hold on to them as they will be your 2021 vouchers. If you have not received your 2020 Silver Slugger vouchers you will be mailed new ones in early 2021.
I purchased the undated vouchers you were offering in March of this year. Will those be good in 2021?
Yes. Your undated vouchers that you purchased as part of our healthcare partner match program will be good for 2021. If you paid for the US Mail charge you will have 2021 vouchers mailed to you. Otherwise, your vouchers will be available for you to pick up at the FNB Field Box Office at your convenience once our office re-opens.
I am a group leader who purchased group tickets, picnic tickets, or rented a suite for a game during the 2020 season. What happens to my tickets?
Any payments or deposits made will carry over & be applied toward a 2021 event.
I lease a suite for the season or for a partial season at FNB Field, what will happen to my suite?
You will enjoy the same perks and privileges for your amount of contracted games in 2021. We will work with you to secure the suite package specifically when the 2021 schedule is released.
I am in possession of an undated 2020 voucher, donation voucher or Hit the Books bookmark. What do I do?
Hold on to that voucher! It will be redeemable for a game during the 2021 season. Donation vouchers & Hit the Books bookmarks must be used within the designated months & are subject to blackout dates.
I purchased a Mayfly Gang membership for my child. What do I do?
All 2020 Mayfly Gang memberships will automatically roll over to 2021.
What is the best way to be notified & kept up-to-date on the most recent information?
Sign up for our e-mail list here!
**2020 tickets & vouchers can be exchanged for 2021 game tickets when 2021 single game tickets go on sale. Please sign up for our e-mail list to be notified when that happens.**
March 13th News Release:
With the announcement yesterday from Minor League Baseball that the start of the Minor League Baseball season has been postponed, Senators home games may not begin on April 16th as planned. The safety & security of fans, players and employees at the ballpark is our top priority, so we will continue to abide by guidance provided by the Eastern League, Minor League Baseball and city & state officials. The Senators will keep fans and partners updated as more developments occur.
FNB Field will be not be accepting outside visitors at this time, but the Senators staff is still available via phone, e-mail & social media.
Baseball will be back at FNB Field as soon as it's appropriate. We send our best wishes to all who have been affected by COVID-19.
Statement from Minor League Baseball regarding the 2020 Season:
"In light of the current coronavirus outbreak, and after consultation with medical professionals and our partners at Major League Baseball, Minor League Baseball will delay the start of the 2020 Championship Season. We will continue to monitor the developments and will announce additional information about the 2020 season at a later date. We will work with Major League Baseball and our community partners to resume play as soon as it is safe to do so. The health and safety of Minor League Baseball fans, players and executives is our top priority, and our thoughts are with those around the world who have been affected by this outbreak."
Statement from Minor League Baseball regarding the cancellation of the 2020 season:
Major League Baseball™ (MLB™) has informed Minor League Baseball™ (MiLB™) that it will not be providing its affiliated Minor League teams with players for the 2020 season. As a result, there will not be a Minor League Baseball season in 2020.
“These are unprecedented times for our country and our organization as this is the first time in our history that we’ve had a summer without Minor League Baseball played,” said Minor League Baseball President & CEO Pat O’Conner. “While this is a sad day for many, this announcement removes the uncertainty surrounding the 2020 season and allows our teams to begin planning for an exciting 2021 season of affordable family entertainment.”
Minor League Baseball, which began as the National Association of Professional Baseball Leagues, was founded on Sept. 5, 1901.
Statement from Senators regarding cancellation of 2020 season:
It is with much regret that the Harrisburg Senators announce today that the 2020 baseball season has been cancelled by Minor League Baseball. The Senators had been preparing for a delayed 2020 baseball season but were unable to move forward due to the many impediments created by the COVID-19 Pandemic. The cancellation applies to all 160 affiliated Minor League teams throughout the country.
“In the end, there were just too many obstacles to overcome,” said Kevin Kulp, Senators team president. “The safety of our players, fans, and staff is of the utmost concern and ultimately Minor League Baseball decided to cancel the 2020 season. We’re very sad about this news and there will be many hurdles to overcome between now and Opening Day 2021 next April. However, I assure you, the Harrisburg Senators will persevere and be ready for next season. We are proud of the role we play in the Central Pennsylvania community and from this day forward we will be working to make the 2021 season very special.”
The Senators business office remains open Monday through Friday, 9am-4pm. The front office staff are available and happy to answer any questions that the community may have.
“These are unprecedented times and everybody has been immensely impacted by this pandemic,” said Kulp. “Minor League Baseball has been affected to an extreme degree due to the seasonality of our business. Together, with the support of the community, we’ll get past this barrier and get back to what we do best - providing affordable family entertainment to the residents of Central PA.”