Imagine having the ability to go to Lugnuts games whenever you want - when it's convenient for you and without any lines at the box office. With the Lugnuts Ballpark Pass, you can - and you can access your tickets digitally for every Lugnuts home game!
For only $40.00 per month, the Lugnuts Ballpark Pass includes a digital ticket to every home game (except any potential Postseason games).
- General Admission ticket to every game, including high-demand games such as Opening Night, Fourth of July, and the Crosstown Showdown (pending our capacity limit for the ballpark).
- Convenient delivery of your tickets through your Tickets.com My Ticket account.
- Auto-renews each month - no need to make monthly purchases
In addition to General Admission areas, Lugnuts Ballpark Pass holders can enjoy the game from Good Hops!
*Lugnuts Ballpark Pass does not include any potential Postseason games.
Find answers to some of the common questions asked about the Lugnuts Ballpark Pass.
Q: Which devices are supported?
A: The pass is supported by any digital device, including Smart Phones and Tablets.
Q: Is my ticket only available digitally?
A: No. You will also have the option to print your ticket at home.
Q: What happens if a game is postponed or rained out?
A: If a game is postponed, your ticket for that game through the Lugnuts Ballpark Pass is valid for the rescheduled game only.
Q: I bought my Lugnuts Ballpark Pass, now what do I do?
A: Follow the steps below.
STEP 1: Register for your My Lugnuts Tickets Account
- Register and create a username/password. From this account, you will be able to access your tickets for each game.
STEP 2: Link your account to your email
- Your link to access your tickets will be emailed to your registered email two hours before each home game.
Entering Jackson® Field™
Q: How do I get into Jackson® Field™ with my Lugnuts Ballpark Pass?
A: Your ticket for each game can be accessed exclusively through your My Lugnuts Tickets account. Pull up your ticket and show it on any mobile device or print your ticket at home prior to the game. Your ticket will be scanned at the front entrance of the stadium.
Q: Am I eligible to receive promotional giveaways with my Lugnuts Ballpark Pass ticket?
A: Absolutely! With your General Admission ticket, you are able to enter Jackson® Field™ as soon as the gates open and receive a promotional giveaway item. As with all promotional items, they are only available until they run out and a ticket does not guarantee an item.
Q: Can I sell my pass for games that I do not attend?
A: No, passes are non-transferable and only available to the Lugnuts Ballpark Pass purchaser.
Q: Can I share my pass with someone else?
A: Passes cannot be shared. Admission to Jackson® Field™ will be managed through your My Lugnuts Tickets account.
Auto-Renewal of Passes
Q: How do I renew my Lugnuts Ballpark Pass for the next month?
A: When you purchase the Lugnuts Ballpark Pass you will be auto-renewed each month. You will be charged $40.00 (plus any applicable fees) on a month by month basis during the 2020 regular season. The charges will be processed for the months of April, May, June, July, August, and September. The Crosstown Showdown will be included with the September fee.
Q: How do I opt out of renewing my Lugnuts Ballpark Pass?
A: To cancel your Lugnuts Ballpark Pass, you must notify Customer Service of such cancellation request by calling (517) 827-2489 to speak to a Lugnuts Ticket Representative.
Q: When can I opt out of my Lugnuts Ballpark Pass?
A: You must notify a Lugnuts Ticket Representative of a cancellation request on or before the 15th day of any calendar month in order to cancel your Lugnuts Ballpark Pass effective as of the last day of the same calendar month. Any cancellation request made after the 15th day of a calendar month will result in cancellation of your Lugnuts Ballpark Pass effective as of the last day of the following calendar month.