Major League Baseball (MLB) issued a memorandum that allows clubs to defer to state and local authorities regarding the number of fans that are permitted to attend games and requirements for how fans should be seated. The Express have received permission from Williamson County and the City of Round Rock to fully open all seats in the lower seating bowl from Sections 112-128 and the outfield berms. The entire Home Run Porch (Sections 206-209), as well as Sections 110 and 111, will remain in a pod-style seating format for fans who wish to remain socially distanced. This plan has been approved by MLB.
The Round Rock Express will continue to monitor and evaluate the team’s comprehensive health, safety and ticketing procedures throughout the season, following guidance from MLB.
The Round Rock Express is not affiliated in any way with third party ticket vendors and cannot validate any ticket purchase through third-party sites. To guarantee all purchased tickets are valid at entry, purchase tickets via RRExpress.com (Tickets.com is the official ticket provider), or through an Express ticket representative.
Per MLB mandate, all attendees age two years and older must wear a face covering over their nose and mouth at all times, other than when actively eating or drinking at their ticketed seat.
In order to eliminate shared touchpoints, please have tickets printed from home or digital tickets saved to mobile devices ready to be scanned at entry. Visit RRExpress.com to access and save tickets purchased via Tickets.com, the Round Rock Express' official ticket provider.
To avoid unnecessary contact, Dell Diamond is striving to operate as a cashless facility, instead preferring credit cards and gift cards for payment at all storefronts, including the Railyard Team Store and parking lot.
As mandated by MLB, a player safety buffer zone will be enforced in the outfield berm areas surrounding both bullpens as well as the player walkway between the clubhouses and playing surface in left field. Physical distancing will be required and enforced at ingress, egress and while fans are in line for concessions and merchandise.
Dell Diamond is a non-smoking and non-vaping facility. A designated smoking area is available outside the Home Plate Gate.
Hand sanitizer and hand washing stations will be widely available throughout Dell Diamond and all areas of the facility accessible by fans will be cleaned and disinfected at regular intervals using processes and products approved by the CDC and EPA for use against COVID-19.
The only outside food and/or beverage items allowed are one factory-sealed 16.9 fluid ounce clear bottle of water and one small single-serving packaged snack (i.e. fruit, trail mix, candy bar or chips) per person. Water fountains are available throughout Dell Diamond to refill water bottles, if needed.
In partnership with the City of Round Rock, the Express have extended the protective netting at Dell Diamond down the left field and right field lines, increasing the number of seats that will be better protected from foul balls, bats and other objects entering the seating bowl from the playing surface. The new extension of the netting now stretches from Section 112 through Section 126, ensuring the majority of the seating bowl will be further protected without deterring from fans’ view or enjoyment of the game.